All reviews

Rating Breakdown

  • 5
    88% (1,579 ratings)
  • 4
    6% (105 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (17 ratings)
  • 1
    4% (71 ratings)
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5 / 5 Share

Aug. 1, 2021

I have been using the Product Customer app for a couple of years now for my website and absolutely LOVE it. Not only does it meet my needs bur the customer service is amazing. Over the yesrs I've done several theme tweeks and changes and any code updates I need to have made to accommodate the new theme code is done within minutes and even my customer service emails are answered so quickly....even on weekends. I highly recommend this app and plan on sticking with it indefinitely. Thank you so much for such quick resolution to my questions this weekend!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Party Beautifully Amy, we are elated to read your review and are very grateful. At Product Options and Customizer, we continuously strive to serve you better. We wish you and your store great success! Cheers, -Pushpesh & the Product Customizer Support Team

5 / 5 Share

July 29, 2021

Customer service is MAGNIFICENT!!! Their response time was like no other via email and they were able to get the kinks fixed!!!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from cr8tionofhappiness Patricia, thank you so much for leaving us this awesome review! We really appreciate the kudos! We are glad we could help, don't hesitate to reach out to us if you have any more queries. Cheers, -Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 15, 2024

They are always so helpful if I need help with the app! This is a great app for adding custom products to your website. You can create custom forms for each individual product. I really love it and the forms look very professional on our products. Thank you!

Using app

Over 10 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Maven Metals Julie, We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. Cheers, -Pushpesh & the Product Customizer Support Team

5 / 5 Share

July 26, 2021

I was having a problem with the app adding a list of prices for one item. Sheniel was very helpful and patient with me as she helped me resolve my issues and retain the app. Thank you so much Sheniel!!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Miss Angel's Make It Personal, LLC Yolanda, We’re pleased that Sheniel was able to resolve all your issues with the app. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success! Cheers, -Pushpesh & the Product Customizer Support Team

5 / 5 Share

July 26, 2021

We are still setting up our store, but before going live we wanted to have a really solid (and beautifully designed) set of product options available for each of our products. I tried several other apps but none came close to the Product Options and Customizer app. I added it last night and by this morning Pushpesh was emailing with some of the best customer service I've ever experienced. He immediately installed the app into my theme then proceeded to fix every issue I saw with both design and functionality, setting me up for what will hopefully a shop that has all the options we need for our customers. What more could you ask for in an app AND their customer service?! I'll update this review as we roll out the store and the options are being put to the test with actual customers.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Missi Flowers Jen, thank you so much for taking the time to leave this excellent review. We're glad we could be of service to you and hope we can assist you again soon. Cheers, -Pushpesh & the Product Customizer Support Team

5 / 5 Share

July 23, 2021

I use this app so my clients can add some customization features to the products we sell. Recently had a product page formatting issue and asked a questions on how to fix. Instead of getting a bunch of liquid code, etc... the developer just fixed the issue. That rocks!!!! Great customer service!

Using app

Over 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from OUTFITCASEIH We are glad to have you as our customer. We really appreciate you for sharing your kind words with us. It means a lot to us and our entire team! Cheers, -Pushpesh & the Product Customizer Support Team

4 / 5 Share

July 22, 2021

Lot of flexibility to setup different type of options and price them. Make sure you are OK with some limitation when you are not on Shopify Plus, tough.

Store

Humance

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends from Humance We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for all our customers. Cheers, -Pushpesh & the Product Customizer Support Team

5 / 5 Share

July 22, 2021

great app. The staff is really supportive. Suitable for every store which need customize their products

Using app

2 months

Total reviews

13

Average rating

5.0

Developer Reply

Hello to our friends from Tatkuink Clothing Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success! Cheers, -Pushpesh & the Product Customizer Support Team

5 / 5 Share

July 20, 2021

Your app is so great, easy to use, has no error, and your support team is so nice. I am using your app for 4 stores of my team.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Hold You Tight Tran, thank you for the wonderful review! We really appreciate you taking the time out to share your experience with us. Do let us know if there are any other ways we can serve you - you rock!! Cheers, -Pushpesh & the Product Customizer Support Team

5 / 5 Share

July 20, 2021

Works just as we needed it to! Perfect options and highly customizable. Very easy to use once we got the hang of it, but customer support was super helpful getting started. Highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Field Bar & Bottle Shop Jessie, wow! Thank you for the glowing review! We really appreciate you taking the time out to share your experience with us. We are here for you anytime. Cheers, -Pushpesh & the Product Customizer Support Team

5 / 5 Share

July 19, 2021

Excellent customer service, emails are responded to almost immediately and any issues are resolved very quickly

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Made with love by Laurie We are happy we could assist you! Thank you for leaving us this fantastic review! We appreciate you taking the time out to write this! -Melissa & the Product Customizer Support Team

5 / 5 Share

July 15, 2021

We had changed our theme which caused some problems with the code. The support was quick to answer and solve our issue!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Foursided Thank you for leaving us this fantastic review! We are happy we could resolve your issue! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

July 13, 2021

Just started working with this app after trying to find something better than infinite options.. OMG!! I'm so blown away what this app does compare to that one. I had some questions and it got answered WITHIN AN HOUR! every! single! time! It looks SO much more professional, and I'm finally excited to work on everything again!! Thank you so much!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Penguins and Pineapples We are happy we could assist you! Thank you for leaving us this fantastic review! We appreciate you taking the time out to write this! -Melissa & the Product Customizer Support Team

5 / 5 Share

July 10, 2021

I can't say enough good thing about this app. I love that I have a way to add personalization and customization to the products I sell. The customer service is unmatched. Always friendly and quick with a fix and a follow up no matter the time, especially since I work at night. I would definitely recommend this app.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from SPW Design Co Thank you for this great review! we are grateful for awesome customers like you! We wish you and your store great success :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

July 9, 2021

Clean app and fairly easy to use. Great and quick customer support when changing themes on your store as well!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Y1Hockey Thank you for leaving us this wonderful review! We really appreciate it :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

July 8, 2021

Super fast and understanding support, Kevon solved my problem in few minutes, very useful app. Thank you!

Store

mojoe

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from mojoe We are glad we were able to resolve the issue! We appreciate you leaving us this fantastic review! All the best! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

July 1, 2021

This app is very helpful for anyone who wants to offer customized products. and their support team awesome!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Outback India We appreciate you leaving this superb review! We wish you and your store great success! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

June 29, 2021

App is so full of features we can't possibly use them all. Customer service is awesome as well, very fast, and accurate. Would highly recommend this app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from 89Apparel We are super happy we could help! Thank you for leaving this fantastic review here! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

June 29, 2021

Not only is this app wonderful. Its been a HUGE help for our business. Their support is INCREDIBLE. After all whats the point of having a great app if you cant use it? I have had multiple occasions where I have used their support team and they have all been wonderful. Most recently Kevon has been helping me customize my store using their app and he is WONDERFUL. He is patient, kind, and SO helpful. I cannot recommend this app enough!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Smitten Sweets Wow! Thank you for leaving us this thorough and fantastic recommendation! We are happy we could assist you! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

June 28, 2021

I had an issue initiating the product customizer app. I used the "contact us" feature and within 30 minutes my issue was solved. I have not experienced great customer service like this in along time. Big kudos to the Product Customize Support team!!!!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Charmed Party Pieces Thank you for leaving this awesome review! We are happy that our team was able to leave this lasting impression on you! We are happy you are satisfied! -Melissa & the Product Customizer Support Team