All reviews

Rating Breakdown

  • 5
    88% (872 ratings)
  • 4
    5% (52 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (43 ratings)

Reviews with Text

  • 98% (969)
Review RSS Feed Review RSS Feed

4 / 5 Share

May 19, 2014

Great way to add custom fields to your website!!!

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 14, 2014

Excellent app to bypass the 100 variant restriction in Shopify. The custom text fields are also very useful for certain applications if you wish to get custom information from a customer for a product. Very useful. Thanks Product Customiser!

Using app

1 day

Total reviews

1

Average rating

4.0

5 / 5 Share

April 4, 2014

Love this App - it's been literally life changing for my shop. Thank you Product Customizer!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2016

This Product Customizer App allows me to have the functionality I need with my store to allow my customers the ability to send me their information with their order, saving on time and eliminating a lot of the hassle. This functionality also presents a more professional appearance to my operating as well. Thank you so much!! (Edited 4/26/2016): I've recently upgraded to the Premium version, and I'm so happy I did. The ability to charge for certain add-ons or features has given me the additional functionality for which I was looking. The fact that the developers install this upgrade for you for free is a HUGE value. They also helped me with some additional tweaks I needed afterwards. I cannot speak enough about the high quality of customer service they offer. I am beyond impressed. Thank you!

Using app

About 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

March 7, 2014

Product Customizer has been a truly awesome app! It makes adding options to each product seamless, no more confusing variant mayhem. This app is extremely user friendly, very quick and simple to use and access. And the best part is their customer service, if you have a question or need help with something they are super quick to not answer but fix it and then follow up to make sure it works correctly. We would highly recommend Product Customizer! No problems or issues to report of as of yet.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2015

Love this app! Helps us have an easy customer order experience and our fulfilment is simplified. The Customer Service is AMAZING too, really prompt, helpful and truly goes the extra mile. So grateful, thank you!

Using app

About 2 years

Total reviews

5

Average rating

5.0

3 / 5 Share

Feb. 10, 2014

Functional, but clunky. The interface doesn't allow reordering options within a customization, so if you want to reorder or add an option anywhere but the bottom of the list, you have to delete your old options and retype them. Did your list include a typo? No problem - just delete everything after the typo and retype it all. For an app that supposedly offers unlimited customizations and options, this is an unforgivable oversight. The interface doesn't allow a default that isn't the top field, so mid-range choices can never be the default without being out of order. As of Feb 2014, the interface has an annoying bug that both displays the customization order in the control panel out-of-order from the actual final display and moves the wrong selections when you do move them. As a result, I'm unable to get my first customization to the top. For such a bare bones interface, I'd have expected this bug to never escape testing. The customizer only allows selections in a long list - there's no ability to group customizations under headlines, include explanatory information between each option, or insert photos. The interface doesn't distinguish between unmodified customizations and those you haven't saved yet, so you have to either keep track of what you've changed or re-save everything. Product Customizer works... sorta.

Using app

Over 6 years

Total reviews

1

Average rating

3.0

Developer Reply

Hello! This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :) You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)? We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews. Please let me know how I can support you and help in return? I appreciate it very much! -Sean & the Product Customizer Team

5 / 5 Share

Feb. 6, 2014

Wow, this app absolutely saved our business. We needed to provide customized options for our products and the out-of-the box shopify solution wasn't cutting it. Thanks Product Customizer!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2014

My shop specializes in all things monogrammed and personalized so I needed an app that would make it easy to add a text box. This app is perfect! Exactly what I was looking for and so much easier than raw Shopify. Thank you!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2019

Product Customizer is a fantastic app - we use it to gather engraving details from our customers. Easy to use and easy to set up, this is a must have for any one selling customized items!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 22, 2014

This is a very helpful tool. I was able to do exactly what I needed to do to sell my product. In the past I have had to work with very large and difficult files to make changes and show the different prices, colors and styles of my product.....not anymore!

Using app

4 months

Total reviews

2

Average rating

2.5

5 / 5 Share

Jan. 19, 2014

Super simple to use. Works as advertised. Flexibility to take it even further. Perfect in my shop and at a very good price.

Using app

7 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 17, 2014

Really great app. VERY helpful support with immediate attention to issues.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 21, 2013

Perfect solution for our customized lollipops. Thank you!

Using app

5 months

Total reviews

2

Average rating

3.5

4 / 5 Share

Nov. 15, 2013

This app really gave us the ability to add unlimited options. We only have around 30 products but they come in hundreds of variations. I would love to see some new features though. I would also like to see the ability to stay within the same window rather than having to use another one for the customizer.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 15, 2013

This was the perfect app for us at Honeymellow as we specialise in personalisation. In just a few minutes we had installed the app and were busy adding to products multiple options or boxes in which to write text. It has totally transformed the shopping experience for our customers making customisation quick and easy. A huge thank-you to the team behind this app for creating such a brilliant product and at such a small price too.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 12, 2013

Product customizer has really helped with creating my new website. It is definitely beneficial in that if your business has very specific products that need multiple options like our business, it will save you many hours of work. The only downfall so far has been that if you forget something you cannot add it once its been saves. You have to start all over which if you have invested in a lot of hours this could become a true headache. I am told there will be a update to these issues and am currently waiting for this to launch because I have about 500 products that I need to fix but cant. Since I am new and learning as I go this is the only issue I have run into. Once they add these fixes it will be a perfect app

Using app

24 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 7, 2015

Product Customizer is awesome, and Justin is a great help. I needed help resizing a text area after adding it and Justin just did it for me. We also needed it because we have a huge number of options/permutations (some products having 120+ color options). I just pasted all 120+ color codes into the option, and they all showed up and look great. Update 2015-08-07: We needed a little help again, and Justin logged right on and fixed a problem with one of our e-mail templates. The app is great, and so is the support.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2013

LOVE this App and absolutely love the support staff. Quick and efficient, just the way you need it to be in business. Thank you very much for not only a great App but for taking care of me. I'm no pro by any means and these guys made it easy. I highly recommend them.

Using app

19 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 16, 2013

This app is easy to use, allows for all of our customizations to be easily entered by our customers. Plus, customer service is great. Emails are promptly answered, and little tweaks are promptly handled...Love it

Using app

About 1 month

Total reviews

3

Average rating

5.0