All reviews

Rating Breakdown

  • 5
    88% (872 ratings)
  • 4
    5% (52 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (43 ratings)

Reviews with Text

  • 98% (969)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 28, 2015

intuitive app that does what it promises. installation was a breeze using their free setup-service. superfast, friendly and helpful support! more features on their way apparently. choosing this app is a no-brainer

Using app

About 19 hours

Total reviews

20

Average rating

5.0

5 / 5 Share

March 11, 2015

Very easy to use, did exactly what I wanted, very happy.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2015

Love this app. Very easy. I just wish I could preview the photo uploads before I add them to the cart. Besides that awesome and user friendly!

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 3, 2015

Simple, works great, could be a lot easier to edit saved sets, but apart from that, very useful app. Look forward to being able to monetize each customization to automatically alter the cart total. That would be fantastic.

Using app

3 months

Total reviews

8

Average rating

4.6

5 / 5 Share

Dec. 19, 2014

We use Product Customizer on both of our websites and we couldn't be happier with it. The freedom with variants is well worth the $$! Definitely recommend. The customer support is also amazing! I had help from Kim and she was so quick to respond. Whenever I had a question or needed something fixed, she was happy to help!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2014

Nice, simple to use app. Kim was very helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2014

This app has really helped us to add custom notes to orders. This is really important to us as many of our products have custom messages for gifting purposes along with engraving customizations. Thanks product customizer!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 22, 2014

This app has been crucial in growing my bespoke surf wear business. Thanks so much for creating a functional and easy to use product.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

4 / 5 Share

Oct. 1, 2014

Excellent product - Amazing Service, had an issue that got resolved in minutes by the support team.

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 3, 2014

Just an Ace program! Works flawlessly compared to other apps on the Shopify market. They really got it going great. Only gripe I have is that I wish you could move around variants easier. You can get around that by having a text file with all your variants and slide it around.

Using app

6 months

Total reviews

27

Average rating

4.9

2 / 5 Share

Oct. 2, 2025

02.10.25 I uninstalled the app due to it not being so easy and a few issues with a few missing textboxes - after uninstalling, over an hour ago, the textboxes are still on my website -please remove them asap. Update - 05.09.22 I've had a slight issue with the custom personalisation input, Aman fixed it straight away, hats off and very good service. Thank you. Very responsive and fixed the issues on my draft theme. Delighted with the service. I recommend this app to anyone, very professional. Thank you ~ Azana

Using app

About 11 years

Total reviews

8

Average rating

3.6

Developer Reply

Hello friends from Azana Photo Frames Sleepwear! Thanks very much for taking the time to leave our app this kind review! We are so glad you are delighted with our service. Hope Azana Photo Frames is massively successful, and let us know if you encounter any issues at any time - we are always here to help! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

July 21, 2014

This app was the finishing touch to my store and I allowed a couple of days to get to grips with it. In just 1hr I had added customizations to over 100 products and snippets to my pages and emails. It works superbly and the help pages are excellent. I cannot recommend highly enough!

Using app

Over 5 years

Total reviews

4

Average rating

4.0

5 / 5 Share

July 1, 2014

This app and the support crew is great! The app itself helps us provide options that weren't available before installing. Whenever I run into a problem or question, support is always quick to help. This app goes as far as they can with Shopify's platform, so its understandable they cant incorporate pricing changes and .svc exports, but support was also knowledgable to find a work-around for that. Thanks crew!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2014

Love the product customizer - makes it easy to add options to products. Support is fantastic also. I had one minor issue with the code snippets on a new theme and Max Rice at Shopstorm, resolved the issue, quickly, efficiently and professionally. you can ask for anything more! Paul W

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2014

OMG Love this app! It's so easy to use. I can't imagine not having it.

Using app

14 days

Total reviews

3

Average rating

4.7

5 / 5 Share

June 4, 2014

This App was exactly what my client was looking for. I was so glad to find it and not have to code this feature myself! There was a slight conflict with the theme we were using, but these guys worked hard to figure out the issue as soon as they could, and communicated with me throughout the process to let me know they were still working on it. They figured it out quick and the app is working perfectly for us now. Hooray!

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

April 26, 2018

App was not working properly and I waited 5 days with no reply to emails from support and have had to delete the app. I do not recommend it and have found an easier to use app.

Using app

Almost 4 years

Total reviews

10

Average rating

3.8

Developer Reply

Hello! This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :) You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)? We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews. Please let me know how I can support you and help in return? I appreciate it very much! -Sean & the Product Customizer Team

5 / 5 Share

May 7, 2024

Very useful app, we have sold several products using the custom text input feature. Thanks from the Safety-label team. Thankyou AMAN

Using app

Almost 11 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 26, 2014

This app is great! Makes it easy to make multi variants in your store! Best decision to use this app!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 25, 2014

Remarkable! If your product has more than 99 variants then this app was designed for you. It's extremely easy to use and has features that will save you a lot of time when publishing your new product. Not only can you have full control over stylizing the customizer to fit your theme, but the customer support guru's are very eager to make sure your experience with Product Customizer is the absolute best. Thanks for creating this user friendly app!

Using app

2 days

Total reviews

1

Average rating

5.0