All reviews

Rating Breakdown

  • 5
    88% (1,556 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 27, 2023

I’ve used this app for years and it has given me just about everything I need to create a great user experience for my customers! Very quick response from the support team when I run into the occasional issue. Very satisfied!

Store

BroTagz

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends from BroTagz, Thanks SOOOO much for leaving this AWESOME review! We sincerely appreciate your support :-) Please don't hesitate to contact us if you have more queries, we are here to help. We wish BroTagz much success online! :-) Melissa & The Product Options & Customizer Team

5 / 5 Share

July 31, 2020

This is a great app to add customization options for your customers. It is very intuitive and easy to use. We had some issues integrating it but Yaneeke did an outstanding job fixing all our issues. Absolutely would recommend!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Eleanor Rose, Thanks SOOOO much for leaving this GREAT review! We sincerely appreciate your support :-) We will let Yaneeke know her efforts were greatly appreciated! We wish Eleanor Rose much success online! :-) Melissa & The Product Options & Customizer Team

5 / 5 Share

July 29, 2020

This app is easy to use and provides a lot of functionality. The support was fast and friendly as well. Definitely recommend!

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Sara Gabriel B2B, Thanks a lot for leaving this GREAT review! We really appreciate it! Thanks as well for the kudos on our customer service! We wish your store all the best online! Melissa & The Product Options & Customizer Team

5 / 5 Share

July 21, 2020

This is a must have app for my store. I have many customizable listings, and this is an all in one solution that provides so many easy options. Collins helped me recently with an issue that came up with my store theme, and I couldn't have asked for a better experience. Thank you so much.

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends from Litto Store! Thanks SOOO much for this awesome review. We really appreciate it!! We're glad you feel our app is a must-have, thanks for the call-out for Collins we will definitely know his assistance was greatly appreciated! Here's to the Litto Store being a massive online hit :-) -Melissa & The Product Options & Customizer Support Team

5 / 5 Share

July 9, 2020

This app has been great - I have a very customized website and this has made it so easy to add so many variations!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Ebb & Flow Jewelry Thanks for leaving us this great review!, glad it's working well for you and you are happy with its performance!. -Melissa & The Product Options and Customizer Support Team

5 / 5 Share

Oct. 2, 2023

We have been a Product Customizer client/user for 8 years now. Our entire business is based on custom names, addresses, graphics, etc. to laser engrave and embroider on a wide variety of luggage and equipment tags. In those 8 years, we have only had to reach out 3 times, the latest happened this weekend when we updated our store theme to the latest version. The team quickly responded with a solution and stayed in communication the whole time - allowing us to test and publish our update. Highly recommend! Thank you for the many years of great customer support.

Using app

About 8 years

Total reviews

6

Average rating

3.7

Developer Reply

Hello to our friends from YourBagTag, We really appreciate this awesome review!, thank you for your continued support! Thanks also for the kudos for our customer service, we will definitely let Steven know his assistance was greatly appreciated. We hope your store is super-successful online!. -Melissa & The Product Options and Customizer Support Team

5 / 5 Share

July 1, 2020

Steven was a great help in getting the app to work successfully when we were building our shop. He answered our questions and kept us informed as to what he was doing. Thank you Steve!

Using app

1 day

Total reviews

5

Average rating

4.6

Developer Reply

Hello Julia! We are ecstatic that our support team was extremely responsive and helpful to you. We wish you all the success with your store! :) -Melissa & The Product Options & Customizer Team

5 / 5 Share

Aug. 21, 2020

Makes my products and store profitable. Adds an easy way to customize products. I was looking for an app like this and finally I found it. I am happy to use it at my store perre.mx Great Support

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends from Perré hecho a mano! We are glad you love the app! It makes our hard work worthwhile! We are also glad that our support team was responsive and helpful to you. We wish you all the success with your store! :) -Melissa & The Product Options & Customizer Team

5 / 5 Share

June 17, 2020

Perfect app. I love how the customer service is reactive and problem solver. Thank you so much and I wish you good luck !

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Canicrown! Really appreciate the kudos here! Our team is happy to customize where possible to get what you are needing. I've shared your kudos with the whole support team! -Sean & The Product Options and Customizer Support Team

5 / 5 Share

June 9, 2020

This app is really helpful. You can customize anything on it. Love it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from FAITH HOPE LOVE! Thanks for taking the time to leave us a such a positive note -- it means a lot to us! Glad you think our app is great and really helpful :) We're pretty proud of it! Sure hope your FAITH HOPE LOVE is extra-successful online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

March 27, 2021

the app is amazing, it help my site a lot and customer service is great. 5 stars for quality

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

​This is Sean with Product Customizer. Im SO sorry about the slowdown you experienced with our app :( Our dev has fixed the issue and you shouldn't see that happening anymore. Is there anything we can do to get more stars here? Every app has an issue now and then, but it makes a great app to fix the issue and make things right asap... we've done just that. We really value EVERY client and hope this helps. We love our app and thank you will too. Thanks so much! Sean Hyatt & The Product Options & Customizer Support Team

5 / 5 Share

May 27, 2020

Wonderful app and great customer support! Help us very quickly to solve our problems. Thank you very much!

Using app

9 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends from Japanny - Best Japanese Knife! So great for you to leave us this great rating on the Shopify app store! We're glad you find our app wonderful and that you're willing to share! We hope that your store is super-popular online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

May 25, 2020

Just great app and awesome support. Solved my problem within a few minutes! I would always choose the app again

Using app

8 months

Total reviews

7

Average rating

5.0

Developer Reply

Hello friends from Anton&Sophie! So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and that it helped you -- hope your online store sees huge success!! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

May 23, 2020

This app saved my life! Shopify does not allow the insertion of customized variants. Excellent app. The technical staff in less than 24 hours also customized me the app for the theme I had. All the requests I sent have been made. Good job.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Typicamente! So great for you to leave us this top-notch rating on the Shopify app store! We're glad our app has worked well for you! We're also super proud of our customer support team. We hope that your store is super-popular online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

May 23, 2020

This app was really important to have, and it works really well for us. Steven was very helpful. Top notch support.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Print My Nursery! Thank you so much for the great review! Glad you are finding the app helpful and that it is working well for you all. Steven is great :) Here's to Print My Nursery a big hit! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

May 18, 2020

This app rocks! SO easy to add unlimited variants to all my products, its very easy to use on the back end. Love the conditional logic and that I can apply a whole group of options (a template) to whole collections of products on my store at once. Highly recommend!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from See Product Customizer In Action! Thanks for taking the time to leave us a such a positive note -- it means a lot to us! Glad you think our app is great and easy to use. Sure hope your store is extra-successful online! -Sean & The Product Options & Customizer Support Team

5 / 5 Share

May 18, 2020

Our webshop are using this app. It solved our problems regarding our many variations with different pricing structures. The support is great and always willing to help us out if we have questions or any technical issues.

Store

Sidgodt

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from Sidgodt! Thank you SO much for the great review!! I am so glad our app is helping Sidgodt. We appreciate the shout out and that our support team has been so helpful! -Sean & The Product Options & Customizer Support Team

5 / 5 Share

May 13, 2020

Kevon was great with an adjustment i requested for my website. He was polite, efficient and made such a difference to how the app works on my store. Thank you so much!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from JensLittleT, Thank you so much for taking the time to leave this awesome review. So glad that Kevon did a great job for you. I hope JensLittleT does super well online! Sean & The Product Options & Customizer Team

5 / 5 Share

Nov. 3, 2022

I am really happy with Aman from this app, He just did what I wanted to do. It's really easy to handle this app because of this kind of helper :)

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from MinimalBijoux! Super-appreciate this great review for our app. So awesome that you took the time. That kind of energy goes out to the Universe and comes back to you... so I hope your store does really well online! Sean & The Product Options & Customizer Team

5 / 5 Share

July 20, 2022

Tech support was awesome!! I love this add-on to my Shopify site. It allows me to create purchasing programs, with multiple options for my customers that are clear and easy to follow. Had to run the set-up wizard and somehow made a mistake along the way, but tech support had it fixed in no time. Thanks! Love this app

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from dh+ Skin Care, So amazing that you left us 5 stars here! Our tech support works very hard, so Im glad they did an awesome job for you. Hope dh+ earns millions on Shopify! Sean & The Product Options & Customizer Team