Product Options & Customizer
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,761
chart
#492
All reviews
Rating Breakdown
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Aug. 26, 2019
Super helpful customer service, responded to my questions right away and fixed the problem for me too.
Aug. 10, 2019
We use this app to allow customers to upload their files and choose options prior to adding to cart. It works well and support is great. Nice app!
Hello friends from TerraSlate Paper! Thanks so much for leaving us an excellent review. The file upload option is certainly a must-have feature for stores with customized printed products. Happy that it's working well for you. Hope your online outlet for your store is a wild success! -Sean the Customer Success Manager, & The Product Options and Customizer Support Team
Aug. 7, 2019
Only just started using this app but works well for the initial couple of products I've used it for. Easily installed, support does all the work if necessary and response is very quick indeed.
Hello friends from Elstead Maps! Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and implement fixes in real-time. We appreciate your business and hope your store sells millions! :) -Sean the Customer Success Manager, & The Product Options and Customizer Support Team
Aug. 6, 2019
This app is perfect for allowing products to be customised by the customer with a an additional cost if necessary. I love that there was not need for installing any code myself, with the installation and upgrade handled totally by the support. The support team's communication is 5* with adjustments to the code being made quickly. This app and the support comes highly recommended in my opinion.
Hello friends from Blonde & Stone! Appreciate you writing this highly positive review for our app! Our team performing all coding installations for you is one of the perks of our app vs. other similar apps for sure :) It's good for everyone that we make sure it's working for your exact theme, since every theme is so different. Happy that our support team was great for you! -Sean the Customer Success Manager, & The Product Options and Customizer Support Team
Aug. 1, 2019
This is your best option for a basic product customization apps. Shopify limitations hinder such features by default, but Product Options and Customizer do their best to accommodate any needs within Shopify constraints. Support is helpful and responds within 24HR
Hello friends from FXR Racing! So happy that our app and our support were good for you - we work very hard at that, day in and day out. Thanks for the great rating on the Shopify app store! May your store be highly successful online!! -Sean the Customer Success Manager, & The Product Options and Customizer Support Team
July 24, 2019
Really like the application and the bulk edit options. Awesome support on functionality and recommendations.
Hello friends from Scent of Duty, We so appreciate the positive review for our app here! Yes, the bulk edit options can be really helpful with hundreds (or more) of products that all have similar options. If there's ever any other ways we can support you, please let us know. Have a great one and hope your store sees TONS of visitors! -Sean the Customer Success Manager, & The Product Options and Customizer Support Team
July 22, 2019
The app is GREAT! I sell only customizable items and it perfectly works. I suggest the Premium Plan with which you can add prices to variants and set your own conditional logics. I could not imagine to work without it!
Hello friends from YupCollars! You ROCK for leaving us this review. Definitely have to have an app like this to overcome Shopify's variant limitations. Glad our app did just that for you! Thanks again and hope your store's sales skyrocket! -Sean the Customer Success Manager, & The Product Options and Customizer Support Team
Dec. 6, 2019
The team correcting some code problems on my product pages, completely destroyed my pages! After trying to contact them to solve the problems on my product pages caused by their application, they do not want to answer me anymore, because they did a stupid thing that they can not fix, it's crazy when you know how much we pay them !!
Thanks for taking the time to leave this review. I show that you emailed us on July 17th asking for help - just before the weekend unfortunately. On July 20th our agent Daniel was actively looking into your issue (and you were kind enough to follow up with us by email that same day). Daniel then continued to look into it on the 21st and was a bit stumped. So I emailed you on the 22nd letting you know we were actively looking into it and promised you a response that night from our best tech agent. On the 23rd we each exchanged emails and Daniel's last reply to you is that perhaps you were looking at a different store of yours than the one we had been working on... because he had fixed your issue at that point. His last email to you was: Hello again, Are we looking at the same shop? (link) See attached image... Regards, Daniel And we have not received a reply from you since then... please let us know if you still have concerns or issues here, we really want to make sure things are the way you need them to be now. And we hope you'll consider changing the review to more stars when you are satisfied? Thanks so much, -The Product Options & Customizer Team
July 21, 2019
This app works very well for my store so far. It's fast and very easy to use. Customer support is super helpful. Love it! Thank you
Hello friends from Pawsome Cat Tees! We are so grateful for the 5-star review here on the app store. Glad the app is fast and easy to use for your store. Your cat tees are awesome! Hope your store is massively popular online... -Sean the Customer Success Manager, & The Product Options and Customizer Support Team
Sept. 8, 2022
This is one of three customiser apps I tried for burntsoul.com. After a few days of trials, I found that this was by far the most user-friendly and flexible app I could find. Since downloading two months ago it has reduced our service time on customer queries whilst increased sales on our customised product considerably. The support is also second to none with help always given out of hours in the quickest response time. I would highly recommend this to anyone considering it... well worth the money!! UPDATED - Again super fast support. Thanks Aman!
Hello friends from Burnt Soul, We truly appreciate the time you took to leave us this review online. Glad we were the winner out of 3 different apps you tried for customization options on your products. Our app is truly easy to use yet very powerful. If there is ever anything we can do for you please let us know! :) -Sean the Customer Success Manager, & The Product Options and Customizer Support Team
July 16, 2019
It is really helpful and the customer service is really good, thanks and five stars to the great team!
Hello friends from Tashi Handicrafts, What a fun store name you have! Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :) -Sean the Customer Success Manager, & The Product Options and Customizer Support Team
July 7, 2019
The support for this app is out of this world. Not only do they help you but they WANT to help you!
Hello friends at Cape Cod Beach Chair Company! This is Sean, the Customer Success Manager with Product Customizer :) Haha glad you caught onto that! We certainly want to help every client, even if we're not the perfect solution for a given store -- we're all in this together! Appreciate you taking the action here to leave us a review. May your store sell lots and lots... -The Product Options & Customizer Team
July 3, 2019
Love this app so much, it has allowed me to completely customise my listings to make it extremely customer friendly
Hello friends at Wallflower Arrangements! This is Sean, the Customer Success Manager with Product Customizer :) Really cool that you took the steps to leave us this stellar review! Thank you! Glad our app could fill that "variant gap" for you. Hope Wallflower Arrangements is a big hit in the online world in the coming months! -The Product Options & Customizer Team
July 3, 2019
My client added this app for her jewelry business. She needed to able to have customizing options and this app fit the bill. It's very user-friendly (both front and back end). We ran into an issue with the calculations for the cart but Daniel offered some prompt assistance that worked! Highly recommend!
Hello friends at Words By Heart! This is Sean, the Customer Success Manager with Product Customizer :) Thanks for using our app to help create the solution for your client! And that you as a developer would take the time to leave us a review says a lot about you! Appreciate it very much. Hope your design work, and this store, is a huge success in the future! -The Product Options & Customizer Team
June 27, 2019
Love this app so our customers can filter by size and color (variants). Sometimes a bit confusing/cumbersome to use.. but it works well and we like it! Changed themes and they helped to customize it so that it looked like it fit in with our new webstore.
Hello friends at Warmblood Tack Store! This is Sean, the Customer Success Manager with Product Customizer :) We definitely are grateful for this 5-star review. Apps have to perform a lot of workarounds on the Shopify platform to get things running smoothly for each store -- glad we did a great job for you. Wishing your store a TON of success in the near future! -The Product Options & Customizer Team
July 3, 2019
We had a small issue with the app not working properly when we changed themes, but Daniel was able to quickly solve the problem and make some other fine tune adjustments for us. There are still a few things I wish the app could do better, but overall... it's a very good app and gets the job done for us. Regarding another small update request, it was handled perfectly and quickly. Super app and support team.
Hello friends at Personalized Golf Balls! This is Sean, the Customer Success Manager with Product Customizer :) Thanks SO much for writing this review, including the helpful feedback. We have big plans for future feature rollouts for our app, so stay tuned on that front. In the meantime, trusting lots of sales come your way! -The Product Options & Customizer Team
June 17, 2019
Such a helpful company. We have bespoke fonts and they helped these work on the app. Brilliant app. definately recommend
Hello friends at Snaffling Pig! This is Sean, the Customer Success Manager with Product Customizer :) So cool of you to write this positive rating for us on the app store! We like to think our app is brilliant for sure. Thanks for the recommendation and we also hope the Snaffling Pig Co store is a smash hit out there! Salud! -The Product Options & Customizer Team
June 12, 2019
Installation is easy and the app is user friendly. Daniel with the support team was able to answer my questions in a timely manner. They also provide great training resources that aid users with the app.
Hello friends at ACF Metals! This is Sean, the Customer Success Manager with Product Customizer :) Our guy Daniel rocks - so good at installations for stores, and fast troubleshooting. Also I'm happy that our training resources were helpful for you. Wishing ACF Metals tons of success in the coming months & years! -The Product Options & Customizer Team
June 10, 2019
Muy buena aplicación, además tuve algunos problemas cuando la instale y el soporte que me dieron fue muy amable y muy rápido.
Hello friends at Caffenio! This is Sean, the Customer Success Manager with Product Customizer :) So glad our support was fast for you and got the job done in short order! We love what we do in supporting so many Shopify stores. May your store be a big hit in the online world! -The Product Options & Customizer Team
June 7, 2019
The support team are amazing, and were able to resolve any issues I had swiftly. Definitely recommend this app!
Hello friends at Uunique! This is Sean, the Customer Success Manager with Product Customizer :) We appreciate you making the effort to leave us this awesome rating on the Shopify app store! Glad we could do a fabulous job for you. Here's to hoping Uunique sells millions! ;) -The Product Options & Customizer Team