All reviews

Rating Breakdown

  • 5
    88% (1,579 ratings)
  • 4
    6% (105 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (17 ratings)
  • 1
    4% (71 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 8, 2019

The team offers fast & professional service and it's also very easy to work with. Sent an email regarding to a glitch and got fixed in 10 mins. Impressive!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from GoPlates! Thanks so much for this great kudos! We love that you recommended our app out there, and that our support was impressive. We work so hard at it ;) Best of luck to your store!! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Nov. 7, 2019

This app is a good solution to listing custom products outside of what stock Shopify offers. Fairly simple to setup and use. Support has been great (we have been using this app for over 4 years now), Kevon and Takeen were quick to respond and fix glitches that occurred when migrating themes, thanks for the great service and app.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends from All Day Vapes! Super cool of you to leave us this top-notch rating on the Shopify app store. So glad you felt our support was great and Kevon and Takeen were able to resolve your issues. We love what we do and hope that All Day Vapes is super-popular online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Nov. 6, 2019

Takeen is very helpful and quick to respond with any questions I have. The app works well and is easy to use.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends from Custom Wheel Builder! Thanks for the good word here, and the time you took to leave it! So appreciate it. Takeen rocks for sure, so glad he he was able to answer your questions and that the app is working well for you. May Custom Wheel Builder be massively successful! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Nov. 6, 2019

Would definitely recommend this app. Easy to set up and great support with a small issue. Thank you.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Canadian Ski Council- Thanks for this great review for our app -- and we agree that our support team is GREAT! We appreciate you taking the time to provide your feedback. Hope your store sells millions online! :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

June 27, 2023

Love this app. we've had it for a couple of years now. The support is the best whenever we've reached out! Edit June 2023 - Just spoken to Aman with an issue we were having with the app and Aman answered within minutes and fixed the issue in seconds. Thank you so much! You are the best!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Eden Zoe, Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Oct. 28, 2019

We used the app to quickly add some much needed fields to our products. Super easy to use and if you reach out the team will even help you with some minor CSS changes! 10/10 would recommend.

Store

goodboy

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends from goodboy! Thanks for taking the time to leave us this great review! We take pride in customizing our approach to every client, and glad we could get you what you needed. Hope goodboy is a more and more popular online store! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Oct. 26, 2019

This app is just what I have been looking for. It is simple to use, you don't have to muck around with images and the support is exceptional. I highly recommend giving this app a go!

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello friends from Original Skinnies! Super cool of you to leave us this top-notch rating on the Shopify app store. So glad you felt our support was exceptional and the app met the needs of what you were looking for. We love what we do and hope that Original Skinnies is super-popular online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Oct. 24, 2019

Such a useful app and really great service from support - especially Takeen. Thank you very much for all your help!

Using app

About 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends from Bookishly! So glad Takeen did a great job for you! We take pride in helping everyone we can, even if the app doesn't end up being the exact solution they needed and they need to look elsewhere. Thanks for your time and the kudos! Hope Bookishly is wildly successful! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Oct. 19, 2019

Works well for my site! Support is sooo phenomenal thank you so much for helping me with all the issues!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from Pawture Co! Glad we ironed out your install so quickly and that it's working nicely for you! So appreciate the time you took to write this review for us - it means alot! Pawture is a neat store and we hope it sells millions!! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Oct. 18, 2019

We are very happy with this application because it helps us to customise selling options easily and fast!! We really recommend its use for webs which need options customisation Juan Segurola Owner of 3Dresyns

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from 3Dresyns! Your store is awesome! Glad the app was fast and easy for you, we like that it is also! Appreciate the top notch review... Hope your 3D products sell massively! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Oct. 17, 2019

Love the customer Service :) they're super fast and helpful. Installation can be a pain.. But just reach out to them and they'll help you within 24hrs

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from CouplesPicks! Super cool of you to leave us this top-notch rating on the Shopify app store! So glad our app has been effective for you and that you're willing to share :-) We love what we do and hope that your store is super-popular online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Oct. 16, 2019

Nice App, use it for my t-shirt website and love it. I can say I even don't think about custom fields later, hopefully, they will increase sales as well.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from FAMILYMILY- Thanks for this great review for our app. We appreciate you taking the time to provide your feedback. Hope your store sells millions online! :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Oct. 15, 2019

The app is great but the support is what really shines. They are fast and very helpful with any problems I ran into and even help tailor it for me.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Trending Right Now! Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and implement fixes in real-time. We appreciate your business and hope your store sells millions! :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Oct. 19, 2019

Sean is THE man. Customers come first at Product Customizer. Highly recommended. This app works. Check hawkinswoodshop.com to see it in action on the product and checkout pages.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends from Hawkins Woodshop! Thanks so much for the message here. This is Sean, the Customer Success Manager with Product Customizer. As soon as this came to my attention (the next morning), we took several actions to make it right. Got our best tech guys looking at this, including myself later that evening. It seems that several pieces of redundant code in multiple theme files had added ended up causing a sort of "terminal code loop" - and as soon as the redundant code snippets were removed, the problem was solved. The store still has our app, multiple products are customized and are working as expected. I also immediately made this store "free for life" with our app because of this alarming issue, with our quick and sincerest apologies. We would love it if you all felt we deserved a couple more stars at this point -- we certainly worked as hard and as fast as we could to rectify this issue with all the tools and techs at our disposal. Thanks so much for your awesome understanding here with this very rare issue! :) -Sean & The Product Customizer Support Team

5 / 5 Share

Oct. 14, 2019

Supporter works really good. My problem was resolved within few hours. It's really a good app for my bussiness.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from NTH-Store, Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Oct. 8, 2019

This app makes my key product possible, allowing customers to upload what they want printed, specify any text to add and provide comments with more details.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from MacMurphy Custom Creations, Thanks for this great review for our app. We appreciate you taking the time to provide your feedback. Hope your store sells millions online! :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Oct. 2, 2019

This is the only app that has allowed to personalize my variants the way I have always wanted. There were a couple hiccups with getting everything to work but the customer service is amazing and they always get me all fixed up. Product is amazing, customer service is even better!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Blooming Kloset, Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Oct. 1, 2019

Super easy to use, very customizable for each product. Support staff were extremely helpful in helping me with any queries or adjustments I had.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Little H Creations! Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and implement fixes in real-time. We appreciate your business and hope your store sells millions! :) -Sean the Customer Success Manager, & The Product Options and Customizer Support Team

5 / 5 Share

Sept. 26, 2019

This app was super helpful in adding the little tweaks we needed to make our product pages just right. And the after-sales support is phenomenal!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Sock Fancy Seasonal! Super cool of you to leave us this top-notch rating on the Shopify app store. So glad our service has been good for you, and the app has been effective. We love what we do and hope that your store is super-popular online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Sept. 24, 2019

My store requires a lot of variants and this app is perfect for that. From a shopper standpoint, the user experience using the variants is clean, easy, and organized. The customer service is also amazing! Steven was so prompt and thorough in his responses and solved all my problems and did the coding for me. Amazing product!

Using app

About 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Rustic Luxe Designs, Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :) -Sean the Customer Success Manager, & The Product Options and Customizer Support Team