All reviews

Rating Breakdown

  • 5
    79% (963 ratings)
  • 4
    8% (103 ratings)
  • 3
    2% (27 ratings)
  • 2
    2% (23 ratings)
  • 1
    9% (104 ratings)
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1 / 5 Share

Nov. 13, 2024

5 support requests later, still no response The discount doesnt work well or function with multiple currencies

Using app

4 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 17, 2024

SCAM! Do NOT install this app! There is no free version, and it will cause serious issues with your store. I'm struggling to fix the broken code. This type of app should not be allowed on Shopify.

Using app

34 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi There - I'm very sorry for the trouble you had. The app shouldn't include any code in your shop, it only discounts prices. Wondering if maybe another app conflicted? You are correct, the app isn't free, but there is a free trial. Apologies if that was confusing in the pricing. The free version listed is if it's installed in a Dev shop, or Shopify Sandbox test shop.

1 / 5 Share

Oct. 9, 2024

I removed and discounts still applied. I cant remove. And support NEVER RESPONDS

Using app

5 days

Total reviews

2

Average rating

3.0

Developer Reply

Something doesn't sound right, wondering if you maybe tried to remove the discounts another way and not through the app? The app discounts products through Shopify's API, and then when you turn off a sale it changes them back through the API. Sometimes we see merchants try to manually change prices back in Shopify rather than through the app. Wondering if maybe that happened.

1 / 5 Share

July 29, 2024

I tried removing the discount I had applied and it hasn't applied it to all my products even though the sync was complete. Tried to reach out to customer support as this needs fixing urgently but I'm out of hours - not good enough for an e-comm store. I have uninstalled the app but it has not fixed my problem.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hey there - really sorry for the trouble you had. Wondering if maybe the products that didn't discount simply weren't selected? It should always discount all the products selected, but if you selected a product in a collection, or a by tag etc and maybe some products weren't included they were missed.

1 / 5 Share

June 13, 2024

DO NOT USE THIS APP! Installed today and used the 'straight out of the box' discount creator. It has a very simple system in order to create the discount but when we turned it on, it applied the discount, sitewide TWICE. And it did so by changing the physical price on our shopify products (not just front end displayed price). We are losing hundreds of dollars by the minute and you can't reach any staff at all outside of the standard contact hours - no emergency help. You can't reverse their discounts, they have changed all of our pricing!!

Using app

29 days

Total reviews

9

Average rating

4.6

1 / 5 Share

Nov. 30, 2023

Update: Let me explain to you I am not putting your app or allowing you permission to my store as I did research on your company and trusted your app. I set up the app set the sale to start at 12:01 am est on Black Friday. It took a long time to turn on all products after 45 min it was finally done. Worked great all day. Then a customer reaches out to me to let me know there is no sale on my website at 6pm est (6 Hours before the sale was set to end) So i looked into it and your app had already turned off the discount/sale I have set for 11:59pm est the same day. A few minutes later I received an order that should have charged the customer $36.99 and sold the item for $9.00. The regular or original price after your sale went off I have $9.00 in the store after researching I found several more. I don't use any other discount services so this was all on your app. Bever in 7 years have I ever had this happen. Your app was working awesomely then 3/4 through the day on Black Friday it cancelled my ongoing sale for the day did not return all prices back to normal. Customer were paying 1/5 of the price is how I caught it. This is crazy.

Using app

About 20 hours

Total reviews

68

Average rating

3.9

Developer Reply

We are incredibly sorry to hear about the problem you encountered during your sale. I can confirm our team has reached out to you to help. We take this very seriously and would love the opportunity to investigate the issue thoroughly. Thanks for writing in to let us know!

5 / 5 Share

Nov. 21, 2023

Shoutout to Chandan, who was such a pro and extremely helpful with all of my questions!! We are looking for a solution that includes the ability to discount products specifically at the variant level.

Using app

40 minutes

Total reviews

7

Average rating

5.0

Developer Reply

We are so glad to hear that Chandan was so helpful answering your questions. Thanks so much for taking the time to leave your kind review. Cheers!

5 / 5 Share

Nov. 16, 2023

Great app!

Using app

Over 1 year

Total reviews

7

Average rating

4.4

Developer Reply

Thanks for leaving a great review! It's great to hear that you are liking Bold Discounts so far!

5 / 5 Share

Nov. 14, 2023

Great App easy to use, we use it for all big sales using collections

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for leaving a review. Bold Discounts is certainly a great application to use for placing your collections on a sale. Thanks for choosing Bold!

5 / 5 Share

Nov. 14, 2023

I needed help with the app. Chintak helped me sort it out quickly. Staff like him is what makes this app so great!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

What a lovely review for our support specialist Chintak. We are so glad to hear of the great service he provided right when you needed it. We will be sure to pass along your kind words! Thanks for choosing Bold!

5 / 5 Share

Nov. 7, 2023

Awesome app!! A huge time saver, especially around the holiday shopping season!

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the lovely review! We are glad to hear that Bold Discounts is helping you save some valuable time. Thanks for choosing Bold!

4 / 5 Share

Nov. 2, 2023

I have thousands of products on my store. A few times a year, we have large discount sales that apply to specific products/collections. Bold Discounts makes this possible with ease. The only reason that this isn't a 5/5 star for me is that sometimes, when the sale ends, a handful of products still keep their sale price for some reason. It never fails to apply the sale though, which is the important aspect of the app.

Using app

Over 5 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for taking the time to write in, we are so glad to hear you are able to create the specific sales you need. If you ever need our help with an issue, we are always standing by! Our team is here for you. Thanks for choosing Bold!

5 / 5 Share

Oct. 26, 2023

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review!

5 / 5 Share

Oct. 26, 2023

Bold makes it painless to schedule discounts. We've used this app for 18 months and have seen a huge reduction in time spent organizing and rolling out incremental key sale periods. We've never had an issue, so I can't speak to the customer service, but that's a good thing! Definitely recommend this app if you're looking for a way to automate your discount scheduling.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your wonderful review! It truly makes our day - and if you ever need us, we'll make sure are happy with our helpful support team! All the best in your upcoming sales! Cheers, thanks for choosing Bold!

5 / 5 Share

Oct. 26, 2023

Tremendous help with activating/de-activating flash sales!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for leaving a review! We are glad to hear that Bold Discounts has been helping with activating and deactivating flash sales on your store. We wish you all the best with using Bold Discounts. Cheers!

5 / 5 Share

Oct. 26, 2023

Great app that's easy to use, allowing us to set specific discounts for different product groups.

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for taking the time to review Bold Discounts. We are so glad to hear we play a part in your stores success! Cheers!

5 / 5 Share

Oct. 25, 2023

Honestly this is one of the most useful app that we use. Once the items are selected they go back to regular price after the sale is up. It used to take us hours to discount and reprice the items that were put on sale. It is also a wonderful app when it comes to run the BFCM sales as they can be pre selected and scheduled and they end on a specific time. We run deals every Wed using this tool. A must have.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We are just over the moon to read your review. Words like your truly motivate us to keep improving! Thanks so much for your kind review, and thanks for choosing Bold!

1 / 5 Share

Oct. 18, 2023

Download the app, they charged me $99, I message for help installing and they don't integrate with my cart app, now they are REFUSING to refund me. This is all within 2 days. STAY AWAY.

Using app

Over 1 year

Total reviews

11

Average rating

4.2

5 / 5 Share

Oct. 5, 2023

App is very robust and does as it advertises very well. Very happy with the app.

Store

Goldtex

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind review and thanks for choosing Bold! We are very happy to have you as our customer as well. Cheers!

5 / 5 Share

Oct. 3, 2023

Love this app, have been using this as well as multiple others from Bold for years and have always been impressed.

Using app

About 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your glowing review. Reading about your experience with Bold just makes our day. We truly appreciate you taking the time to write in and we look forward to seeing your continued success with Bold!