All reviews

Rating Breakdown

  • 5
    79% (963 ratings)
  • 4
    8% (103 ratings)
  • 3
    2% (27 ratings)
  • 2
    2% (23 ratings)
  • 1
    9% (104 ratings)
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4 / 5 Share

Sept. 29, 2023

Great time saver especially with a large amount of inventory. However as others have mentioned it can be a bit clunky, and could use more functionality with filtering and editing different sales. Wish it was closer to $12-15/month rather than $20 but it still has it's value.

Using app

Over 9 years

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your review. We really appreciate hearing your feedback! Thanks for taking the time to write in.

5 / 5 Share

Sept. 28, 2023

We utilize Bold Discounts on a regular basis to help plan and implement promotions and discounts. The app is simple to use and it works well every time. Depending on the number of products, there is a lag in implementing the discount so that it's live on your site. But they have that factored in with a a time estimate to clearly illustrate how far in advance you should turn on your discount. The ability to set the start and end time to the discounts is especially useful.

Using app

Over 2 years

Total reviews

5

Average rating

4.8

Developer Reply

We are so happy to hear you find the features of Bold Discounts so useful! Reviews like yours really make our day. Thanks so much for writing in, and thanks for choosing Bold!

4 / 5 Share

Sept. 25, 2023

Does the job but is a bit clunky.

Using app

Almost 7 years

Total reviews

6

Average rating

4.8

Developer Reply

Thanks for your feedback and your review. We appreciate you taking the time to write in!

5 / 5 Share

Sept. 22, 2023

Have been using Bold Discounts for about 4 years now, and it is very easy and straight forward to use. I have had excellent customer service when I crashed my site accidentally, and the team told me how to rectify the problem right away as far as their app was concerned. I have not had any issues since that fateful day. Here's what happened, and it was completely my fault: I had products listed at sale prices on my site, and then I tried to overlay another sale through the app without setting the prices to the full retail price first. This created a loop that spiraled out of control. So, make SURE that any products marked as discounted are not included in your Bold Discount sales. It's pretty fool proof, because the app SHOWS YOU which products are on sale. Since then, I NEVER overlay sales on discounted products (again, the app shows you if it is already discounted), and I pay for a back up service for my site (I use Rewind Backups). I bought the app for a flat fee so I don't pay monthly. I hope that Bold Discounts will do this again because monthly fees can be bothersome to me (I like the pay now and forget about it model).

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind review! Our team is always happy to help. We are glad to hear they were able to get you back on track that fateful day! Thanks for choosing Bold!

5 / 5 Share

Sept. 21, 2023

Excellent App which allows us to switch discounts (offers) on and off large numbers of selected products in groups without having to use spreadsheets or import and export. As others have commented could be improved with a sort and search function for the list of discounts created, to make it easier to find and organise the list. Functionality is great though.

Store

haus®

Using app

About 11 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to write in with your positive review. Your feedback is extremely important to us and we are pleased to hear you are enjoying the app. Thanks for choosing Bold!

5 / 5 Share

Jan. 5, 2024

We launched our website recently and used Bold to run our launch sale/discount. [Update: we've made another sale since]. Our business offers to wholesale and retail customers, and Bold helped us stack the sale/discounts. The Bold team were highly responsive, reliable and available to help us sort it out. We feel confident using Bold to run our discounts in the future. Irfan, Kurpa - you guys are awesome!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review! We are always here to help when facing bumps in the road. We'll be sure to pass along your kind words to Irfan! Cheers!

5 / 5 Share

July 20, 2023

I had a glitch with discount not working properly (due to my not allowing it time to synch). The customer service on the chat was fabulous. A very appreciative shout out to Krupa and Irfan for staying with me for over an hour and taking me through the fix step by step. The app is really handy. I find it slightly clunky but it works as intended and perfect for my store's needs.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to write in with your review. Your feedback is greatly appreciated! We are so glad to hear that Krupa and Irfan were able to help you out so effectively. We will be sure to pass along your kind words. Thanks for choosing Bold!

5 / 5 Share

July 12, 2023

Great experience! I wanted to add custom CSS to personalise our sales icon. Using Mohammed Q. at customer service was brilliant and easy! Very swift responses and found a solution in no time at all!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

It makes our day to read reviews such as yours! We are always happy to help wherever we can. Thanks so much for taking the time to write in, and thanks for choosing Bold!

4 / 5 Share

July 10, 2023

A few technical issues getting the app installed within our theme customer service has been great in working with us to get the issues resolved. Aside from a few hiccups I'm loving the app.

Store

The Beeswax Candle Co

Using app

8 months

Developer Reply

We are so glad to hear you are enjoying Bold Discounts! Our team is always happy to help with any hiccups. Thanks for your kind review, and thanks for choosing Bold!

5 / 5 Share

June 26, 2023

Virkelig rare og hjælpsomme i deres chat funktion - det alene gør deres app anbefalingsværdig. Stor ros til dem :)

Store

joe joe

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind review—our team is always happy to help. Tak, fordi du valgte Bold :)

4 / 5 Share

May 9, 2023

The BOLD DISCOUNTS app is a very good tool for quick and easy markdowns on your website....particularly if you have a large inventory. My only complaint hence the 4 start rather than 5 star is that once you have created the discount, there is no way of FILTERING. ie, you may have created over a hundred different sales over a period of time, but there is no way of putting them into any sort of order which would make things so much easier and quicker to manage. Seems like a simple fix in this day and age, but despite a few emails suggesting it over the past two years, nothing has been done. However, that being said, the app does work well.....just can be improved.

Using app

Almost 2 years

Total reviews

12

Average rating

4.9

Developer Reply

Thanks for writing in with your kind review and feedback. We are glad to hear the app is working well for you, and will be sure to take your suggestion back to the team. Feedback such as this is incredibly helpful to hear. Thank you for choosing Bold!

5 / 5 Share

April 21, 2023

Thank you for assisting us with our problem. Chintak was able to solve the issue we had regarding our sales clock. Thank you for the prompt response and action. We appreciate it!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so glad to hear the Chintak was able to help you out so efficiently. Thanks for choosing Bold!

1 / 5 Share

Feb. 24, 2023

I keep receiving an error 500 all the time on this app which is really frustrating. No way to resolve.

Using app

Over 4 years

Total reviews

7

Average rating

1.6

Developer Reply

We are so sorry to hear you are experiencing an error trying to access the app. Our team has reached out to provide you the best support we can. We hope to get you back on track as soon as possible!

5 / 5 Share

Nov. 16, 2022

Muy buena aplicación para aplicar descuentos masivos de forma simple y el soporte es muy amable y eficaz para resolver dudas e inconvenientes con la app.

Store

oby.mx

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

¡Gracias por su amable revisión! Siempre estamos felices de ayudar. ¡Gracias por elegir Bold!

1 / 5 Share

Oct. 16, 2022

Worst experience ever! The apps stopped working and generated damage on my website, then they sent a message saying that they had a problem and would probably display the wrong prices for the customers.

Store

ZEUS X1

Using app

About 2 months

Total reviews

6

Average rating

3.0

Developer Reply

Thank you for your feedback. We are so sorry for the experience you had. Our team is looking into the issues you have experienced. We thank you your patience. Please keep an eye out for further communication from our team.

5 / 5 Share

Oct. 6, 2022

Excelente servicio, aun no pruebo por completo la app, pero la atención a sido muy buena. Aunque la app que instale al principio no tenía para bloquear el uso de código de descuento en productos con rebaja, Chandan me ayudo a descargar la versión de la app que si podría hacer eso.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

¡Gracias por tu reseña! ¡Nos alegra mucho saber que Chandon pudo ayudarlo con una solución que funciona para sus necesidades! ¡Gracias por elegir Bold.

5 / 5 Share

Sept. 2, 2022

Great little app. We've been using it for a few years now and it works great for our needs. We recently updated our store theme and had some issues with the code not transferring over and customer support was extremely quick in responding to my inquiry and getting everything back up and working as it should. Thank you guys!

Using app

Almost 7 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

1 / 5 Share

Aug. 22, 2022

Can't even use it. I paid $20 just to find out after the first day that my inventory management system would make this app useless for me. I uninstalled it after 2 days, but Bold still got their money. It would be nice if the developer would include some sort of disclaimer stating that the app will stop all of your sales if you use a 3rd party inventory management system.

Using app

1 day

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for your review. We are sorry to hear Bold Discounts did not work with your third-party inventory app. I can confirm our team has reached out to offer a solution.

1 / 5 Share

March 28, 2022

I've been using Bold Discounts for some years. We've recently integrated our stock inventory with an API connection. Since then our promotions have stopped working. Every morning we have to manually reset all our offers. We sent several emails to the support team at Bold Commerce and we are extremely disappointed with their support. Firstly we were forgotten about and now we've now been told that it could take a minimum of 2 weeks just to investigate!!! This is not good enough especially when its a business critical problem. Extremely unprofessional and unhelpful. The app was ok when it worked, but I suggest that you don't download due to their poor after service.

Using app

Over 5 years

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for taking the time to write in with your feedback. I can confirm our team is looking into solutions for your store and we hope to get you back on track as soon as possible. Thank you very much for your patience while we investigate the issue.

5 / 5 Share

March 7, 2022

The app works very well and does what we need to do. Creates a Sales tag and countdown timer and more importantly we can choose which products we want/don't want on sale. The version here is Version 1 which worked for us but we wanted some of the features in Version 2. We requested for Version 2 to be installed and they helped us every step of the way. The Bold Support team helped us install the app on our 3rd party theme and did an excellent job. Support was quick and addressed all of our concerns.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review. We are very happy to hear our support team was able to help you achieve the solution which works best for your store! We are always happy to help. Thank you for choosing Bold!