BOLD Discounts ‑ Flash Sales
Top App to Schedule Flash sales and Discounts Shopify
Rating
4.4
feedback
1,221
chart
#375
All reviews
Rating Breakdown
Feb. 15, 2022
Unfortunately cannot be used alongside a third party inventory management system, it's a shame we weren't told this from the start.
Thank you for your feedback! We appreciate that you took the time to leave us a review. Our team has reached out to provide you some assistance as we do have a version of Discounts which is more compatible with third party inventory apps. Hopefully we can help with a solution that fits your needs!
Jan. 30, 2022
Went to install the app but there was an error installing. Server error apparently. Deleted and retried a couple of times and same issue. Couldn't get into the app to do anything. Deleted once more and moved over to a reliable app.
Thank you for your review! Feedback like yours alerts us to merchants who may need our help. I see our team has reached out to help troubleshoot, and provide options to match your goals. We wish you every success!
Jan. 25, 2022
I would need 2 of the BOLD apps to offer a free product with another one or offer one at % cost. I am a small business and its is far too expensive for my small business with about 2 offersevery 3 months
Thank you for your feedback! We certainly take all feedback such as yours into consideration. While Bold Discounts is simply for straight-forward sales & discounts - you can choose to add another app (Upsell) for the Buy One, Get One deals and more. If you do not want 2 apps, we do have another product called Bold Bundles, which will allow you to use only one app for Buy One Get One deals. I hope this helps! Thank you again for your candid and thoughtful review!
Jan. 18, 2022
Useful, Phenomenal App. I can use this to skyrocket my sales by offering discounts. Irfan from Bold Discounts Customer Service is excellent in his help to setup the app and troubleshoot any future issues that arise. I appreciate Irfan. It would be amazing if the Duplicate Product costs changed automatically with the Original Product price change. Currently I have to turn off the Discount and Turn it back on, then go into the Bold Upsell app to manually reconfigure all the Upsell offers again. The duplicate product price automatically changing would be better than this manual method.
Thank you for your kind review and helpful feedback! We are so glad that you are enjoying the app and that Irfan was there to support you. We are looking forward to seeing your sales skyrocket too! Thanks so much for choosing Bold!
Dec. 31, 2021
Good app in theory - sets up a discount separate from the discount codes on Shopify. This creates potential for abuse by customers who can use existing discount codes to stack two discounts. This needs to be fixed immediately.
Thank you for your feedback! We do have a version of Bold Discounts that will prevent discount code stacking. Our team has reached out to help provide you with some more information on how to proceed with the best solution for your needs. Thanks for taking the time to write in, and thanks for choosing Bold!
Dec. 23, 2021
I used the app last year and had some issues that were finally resolved. This year, Irfan helped me instal the app. He was professional, polite, tech- savvy and very helpful. I hope everything will work smoothly when it starts tomorrow. Thanks so much for all your help Irfan!!!
We are so glad to hear that Irfan was able to give you the support you needed. We are always happy to help! Thank you for taking the time to leave your review!
Dec. 1, 2021
Terrible app and terrible support, the app would not turn on properly for black Friday (variants wouldn't sync - had to reach out to support to trigger it). When it did turn on the app applied discounts twice (which caused a lot of havoc with customers and our stores). I set up the date range for BFCM and the app also didn't turn off properly so now I have to go through and manually update the prices back to their original in Shopify. Terrible app and terrible support, the app would not turn on properly for black Friday (variants wouldn't sync - had to reach out to support to trigger it). When it did turn on the app applied discounts twice (which caused a lot of havoc with customers and our stores). I set up the date range for BFCM and the app also didn't turn off properly so now I have to go through and manually update the prices back to their original in Shopify. Reached out to support several times and the issues were not resolved.
Thank you for your feedback. We sincerely apologize for the frustration this has caused. We take all feedback such as yours very seriously and will use it to work on better improving our product and customer service so things like this do not happen in the future.
Nov. 25, 2021
The support Daniel and Jeff, are helpful and everything is sorted out swiftly. Strongly recommended.
Thanks for the kind review! We are so glad that Daniel and Jeff were able to help you quickly. Thanks for choosing Bold!
Nov. 24, 2021
BOLD use to be great, but they've changed their support, and it's now horrible, do not use, I wish they went back to how it use to be.
Thank you so much for your feedback. We appreciate all feedback as it helps us to improve our service. When our level of support falls short of our client's expectations, we take it very seriously. Our team has reached out in hopes of helping.
Nov. 13, 2021
Slow and horrible customer service. I wasted an hour with Rajni in the live chat and it was like talking to a brick wall, as he kept ignoring the issues I had.
Nov. 2, 2021
Easy to use app that we've used for years. Not a ton of frills, but it quite simply works when you need it to. The support team is quick to help, accurate with their work, and a dream to work with. Harpreet and Rajni in particular were exemplary. Highly recommended service.
Thank you for your review. We're glad Harpreet and Rajni were there to assist you. Thanks for the recommendation!!
Nov. 1, 2021
Awesome app. needed to upgrade to version 2 so i could disable stackable discount codes. But so far so good, reliable and bug proof.
Thank you for the review. Thank you for choosing Bold, we look forward to working with you!
Sept. 3, 2021
SLOW... no options, and no stats... used twice and it was a nightmare, every time we had to turn on to test or turn off, had to wait like 30 mins for it to complete....much better ways to accomplish this by simple exports/imports using bulk edit tags etc... and did I mention SLOWWW. Heck I just noticed we been paying for this for years... heck I thought we cancelled it after the trial.. and its $20/month! It's not worth $2/month seriously... and did I mention SLOWWWWWWWWWWWWWWWWWWWWWWW? Will be removing now.
Sorry for your negative experience with our app. Appreciate the feedback however, we'll let the developers know to look into speeding up sync time.
Aug. 24, 2021
Ticket #1118678 resolved quickly and friendly. I like the app a lot, though wish there were more payment options. I barely use it and so $20/month is a little steep.
July 13, 2021
This app can now quickly add a sale or multiple sales to my shopify store, where as before it was a time consuming task.
Thank you for your review. We are so happy the app is quick and time efficient! Thanks for choosing Bold.
July 7, 2021
I had some difficulty with the settings for my first discount group. I asked for help from technical support and Rajni helped me in a very efficient and friendly manner. Thank you Rajni :)
Appreciate the review. Happy to hear our team was quick to help you find a resolution. Kudos have been passed along to Rajni. Thanks for choosing Bold.
June 17, 2021
Very fast and customized support. Got in contact with a developer in minutes and he resolved our problems within the hour. Shoutout to Harpreet.
Thank you for the review. Kudos have been passed along to Harpreet.
April 28, 2021
This company is TERRIBLE. Their own apps don't work with each other. They update one and it breaks the others, STEER CLEAR! My site has been affected by their adjustments for over a week, and support is VERY slow to respond or to fix the problem.
April 5, 2021
We are starting to explore more sales options for our customers. When we first installed we had a few issues with discounts showing but customer support helped was excellent and fixed the problem in no time.
Thanks so much for the review! We are happy that our support team was able to help you fixed the problem you were having. Thank you for choosing Bold!
Aug. 9, 2021
Super happy with Bold Discounts (The Sale App). I've been using it for ~ 5 months now and couldn't be happier, both with the product itself and BOLD's customer service team (Hapreet rocks!!).
Thank you for the review. We are happy that everything is up and running on your store! Thank you for choosing Bold.