All reviews

Rating Breakdown

  • 5
    79% (963 ratings)
  • 4
    8% (103 ratings)
  • 3
    2% (27 ratings)
  • 2
    2% (23 ratings)
  • 1
    9% (104 ratings)
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1 / 5 Share

March 15, 2021

The price was increased.It usd to be $14.99.But now is ¥19.99. The app is not working either.I can't find any customer service to solve this problem.

Using app

About 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review, we really appreciate your feedback! Our support team would be happy to help you solve the issues you are experiencing, we've reached out via email.

1 / 5 Share

March 14, 2021

the app not working the new version not working with me, A request has been sent, and is awaiting response,

Using app

Over 1 year

Total reviews

4

Average rating

3.0

Developer Reply

Thank you for your feedback. We sincerely apologize for any inconvenience this has caused. Our app specialist has reached in hopes to resolve any issues you were experiencing. Thank you for your patience.

4 / 5 Share

March 12, 2021

A robust app with good functionality; has some quirks in usability that you need to be careful for, and might be little expensive for some - but probably one of the better options in a sea of discount apps. What it lacks, it makes up for with TOP NOTCH customer support. shout out to Challi in customer service!

Using app

About 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 25, 2021

Great app easy to use and understand................................................................

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are so happy that you like the app! Thank you for choosing Bold.

5 / 5 Share

Feb. 22, 2021

nice, helpfull.......................................................................................

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We are always happy to help!

3 / 5 Share

Feb. 22, 2021

very soon to describe the service I did it recently let's see how everything works this month, then I'll make the right observations

Using app

2 days

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for your review. We are so excited for you to try our app!

5 / 5 Share

Feb. 19, 2021

Harpreet helped me fix the issue with strikethroughs not showing up on my original prices during a sale. Very helpful and fast!

Store

Lavaa

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are just so happy that Harpreet was there to help you fix the issue you were having. We are always here to help.

5 / 5 Share

Feb. 12, 2021

I just had an issue with sale banners that were still showing up after the sale was over. I started a chat and within 5 minutes, the problem was fixed with advice for the future! Wonderful!!!!

Using app

About 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review. It makes us happy that we were able to help you and that your issues were resolved quickly! We are always there to help when you need us.

1 / 5 Share

Jan. 19, 2021

user support is horrible so far (waiting to see). theme install require manual work, and I asked for help. They responded the ticket quickly, but nothing was actually done properly and no discount showed up.

Store

SHAPERX

Using app

8 days

Total reviews

5

Average rating

3.4

Developer Reply

Thank you for your review. We are very sorry that you experienced these issues during install. We are always working on improving our app and your feedback is very important to us.

3 / 5 Share

Jan. 7, 2021

i just installed the app and still don't know about it but i heard its good and useful but i should try

Using app

--

Total reviews

1

Average rating

3.0

1 / 5 Share

Dec. 29, 2020

I would give it zero stars if I could. Very unclear instructions and when I went to stop and restart the sale it removed all items from my sale collection. Removed tags from my shopify site that it did not put there. Now having to manually enter over 1000 product tags. Nothing they can do. One of the biggest sale days of the year ruined.

Using app

Over 2 years

Total reviews

4

Average rating

3.3

Developer Reply

Thank you for your feedback. We sincerely apologize for any frustration this may caused you. Thank you for bringing this to our attention, we are constantly working on making our apps better.

2 / 5 Share

Dec. 28, 2020

I installed the app, but discounts are not showing. I use Impulse them, it's shows pending to leave a review. So hope this helps. The UI is nice tho

Using app

31 minutes

Total reviews

2

Average rating

3.0

3 / 5 Share

Dec. 11, 2020

Not sure yet, have to try more. It's not completely clear what to do en how to use this app yet. Hopefully soon!

Using app

3 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi there! Thank you for your feedback. If you would like some more support setting up the app feel free to book an onboarding call at boldonboarding.youcanbook.me, check out our help center or access our live chat!

5 / 5 Share

Dec. 11, 2020

I used this app to discount every item for my store right now before Christmas. It was a bit easier than I'd expected since I'm not very tech savvy and was worried I wouldn't know how to do things. I'm pleased so far with the app. I find it very helpful and speedy!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review. We are so thrilled to hear that you find the app quick and easy to use.

5 / 5 Share

Dec. 9, 2020

Amazing was the best app i ever got Amazing was the best app i ever got Amazing was the best app i ever got Amazing was the best app i ever got Amazing was the best app i ever got Amazing was the best app i ever got Amazing was the best app i ever got Amazing was the best app i ever got Amazing was the best app i ever got Amazing was the best app i ever got Amazing was the best app i ever got Amazing was the best app i ever got Amazing was the best app i ever got Amazing was the best app i ever got Amazing was the best app i ever got Amazing was the best app i ever got Amazing was the best app i ever got Amazing was the best app i ever got Amazing was the best app i ever got Amazing was the best app i ever got Amazing was the best app i ever got

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy you are enjoying the app!

4 / 5 Share

Dec. 6, 2020

I am a new user, and I do not have much experience using e-commerce apps. I am just beginning to learn how to tap into the functionality and power of the Shopify system. As such, I was able to use Bold Discounts with relative ease. The app did it's job, and I look forward to learning how to use it to its full potential. Ross

Using app

6 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for your review! Wishing you all the best with using Bold Discounts in the future!

5 / 5 Share

Dec. 4, 2020

I am not a computer genius by any stretch of the imagination, I was looking for an app to display sale prices on my product pages instead of my customers having to be surprised at checkout. I visited a few message boards and saw mention of Bold Discounts, so I paid them a visit. Installed the app, thought I made a mistake at first because nothing happened, but I reached out to tech support. Aryan got my ticket and within a couple of email exchanges he had me all set to show off my sale prices, even with a cool little sale tag on my product photos!! Yay, now my customers don't have to "math" when the shop with me, it's all done for them, no more surprises. Thank you so much Bold for providing an app to do something Shopify doesn't offer, and thank you Aryan for your help and patience with this knows-just-enough-to-be-dangerous-level computer person!

Using app

About 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 30, 2020

I like it so far. I would love the ability to change the colors to match my brand. That should be available in the next update.

Using app

About 2 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 30, 2020

Very good app and excellent service. Response time is quite fast and its staff is 100% reliable and effective

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 28, 2020

App working fine. Had some minor doubts and Laurel was able to sort it out quickly. Highly recommended!

Using app

6 days

Total reviews

1

Average rating

5.0