BOLD Discounts ‑ Flash Sales
Top App to Schedule Flash sales and Discounts Shopify
Rating
4.4
feedback
1,221
chart
#375
All reviews
Rating Breakdown
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Nov. 27, 2020
This app is the JAM for Black Friday Weekend! We ran into a little snag due to my lack of coding knowledge, but Kelsey (the customer support rep) was a true gem, and got us headed in the right direction for a resolution FAST! Which was pretty impressive, especially during Black Friday!
Nov. 27, 2020
I love the options offered to create sales and being able to set a time frame. I initially had a challenge activating it but Harpreet helped me tremendously and quickly in getting it resolved. Definitely recommend. Excellent customer service!
Dec. 2, 2020
Absolutely cannot believe I'm dealing with this on Black Friday weekend. So of course you don't know until your sale is live, but with this app you can't allow the use of any 3rd party payment app (only shopify payments) because if you allow other ones, customers don't actually get a discount. AND customers cannot check out in their selected currency. This has cost me at least one sale that I'm aware of. Who even knows how many more. This app is completely pointless. The only reason I downloaded it was so my customers wouldn't have to enter discount codes. Instead I got 2 other (worse) problems. Will be uninstalling immediately after the weekend. EDITED TO ADD: After having multiple issues with my code after uninstalling their discounts app, I've learned that these problems are KNOWN ISSUES with using their apps!
Thank you for your honest feedback - we are sorry to hear about the issues you have been experiencing and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!
Nov. 27, 2020
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Nov. 27, 2020
I'm unable to exclude specific collections, like the clearance collection, from sitewide sale. I also can't enter coupon codes (so far). And I also cannot find the price adjuster. This box will n ot allow me to submit a negative review... I'd give it zero stars now
Thank you for your honest feedback - we are sorry to hear about the issues you have been experiencing and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!
Nov. 27, 2020
Very satisfied with the help I got from Kelsey. Excellent customer service ! Very good help :) Keep that employee please :)
Nov. 26, 2020
Great app. Really good and with an incredibly helpful support. I installed for a Black Friday back in 2016 and I continue to use Bold Apps since then.
Nov. 26, 2020
They provided me a great support! Thank you Challi for helping me in just a few minutes. I'm a BOLD FAN!
Nov. 28, 2020
let's just say we haven't gotten started off on the right foot with bold apps. i read all the reviews, spent hours setting up my BFCM sale, got excited for it to launch, then the day of I woke up to dozens of emails and DMs from frustrated customers saying the discount disappeared when they go to the cart. 8 hours later of being on and off with customer support a solution was found...by me! the slide out cart app we had seemed to be causing the problem, i deleted it and went on my way as it seemed everything was working fine. went to bed exhausted, then woke up to our drop down menu not working and the bold discount app applying 20% off of everything (including brands that are never allowed to go on sale), now my thanksgiving day is being spent (again) being consumed with trying to get this resolved. frustrating to say the least, i don't have a happy experience with bold 11.28.20 UPDATE So if one of your experts reach out it wasn't to me as I haven't received any requests from anyone at BOLD. I would be interested in speaking with them.
Thank you for your honest feedback - we are sorry to hear about the technical issues you have been experiencing and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!
Nov. 26, 2020
Kelsey helped me with all my problems, she was extremely fast and nice, if it wasn't for her, I'd probably had deleted the app! It wasnt working! She was awesome!!
Nov. 26, 2020
Good app for shopify and enough function,it can help me build a lot discount set.i like count down function
Nov. 25, 2020
Looks easy to use so far, ive only just installed its so see how we go! hopefully brings lots of sales to black friday sale
Nov. 25, 2020
WHAT IN THE ACTUAL FCK? I HAD MY ENTIRE BLACK FRIDAY SALE SET UP WITH THIS APP FOR THREE SHOPIFY STORES. IT TOOK ME THE PAST 2 WEEKS TO SET UP MY SALES PERFECTLY AND DISCOUNT ALL OF MY ITEMS. TELL ME WHY, TWO DAYS BEFORE BLACK FRIDAY THEY CHANGE THE ENTIRE APP??? NOW THE ORIGINAL PRICE DOESN'T SHOW? ALL OF MY DISCOUNTS I CREATED ARE GONE? I NEED TO START OVER, TWO DAYS BEFORE THE SALE?????? ARE YOU SERIOUS?????
Nov. 25, 2020
This black friday is way more easier to execute than the one we did last year! Planning our discount simplify our job so much, thank you Bold Team !
Nov. 25, 2020
Had to contact customer service and found Kelsey EXTREMELY helpful and professional with all my questions. Really really helpful. Great app , great customer service from Kelsey!
Thank you for your review. We are happy that Kelsey was able to help you and answer all your questions. So pleased that you like the app, thank you!
Nov. 25, 2020
I downloaded the Bold Discount app and I could not access the sale tags. I did a live chat with Naman and he fixed the code for me just in time for Black Friday. Thank you, Naman!
Thank you so much for your review. We are thrilled that Naman was there to help you. Wishing you a successful Black Friday!
Nov. 25, 2020
The app integrates well with BFCM. I would recommend it to any shop owner that does not have coding available.
Thank you for your review and recommendation. Sending you our best wishes on a successful BFCM!
Nov. 25, 2020
Installed this app to try it out before our annual Black Friday Sale. The app didn't work quite right with our store layout on the product page as we'd like, so uninstalled the app. I had an issue uninstalling (my mistake) and Laurel helped through a quick chat get it resolved in no time. A+ customer service even though we decided not to use the app.
Thank you so much for your review. We are just happy that Lauren was able help you! We wish you a smooth and successful Black Friday and Cyber Monday.
Nov. 24, 2020
I didn't work. Discounts were applied to orders for only the first 3 hours. I tried to make contact with the team as this was seriously affecting my black Friday sales. No response.
Thank you for your honest feedback - we are sorry to hear about the lack of communication from our end and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!
Nov. 24, 2020
Great APP, used to discount my whole store with ease. Easy set up and execution will be using it in the future
Thank you so much for the amazing review! Wishing you all the best with your future sales.