Bold Discounts ‑ Flash Sales
All reviews
Review RSS feed
Had to contact customer service and found Kelsey EXTREMELY helpful and professional with all my questions. Really really helpful. Great app , great customer service from Kelsey!
Thank you for your review. We are happy that Kelsey was able to help you and answer all your questions. So pleased that you like the app, thank you!
I downloaded the Bold Discount app and I could not access the sale tags. I did a live chat with Naman and he fixed the code for me just in time for Black Friday. Thank you, Naman!
Thank you so much for your review. We are thrilled that Naman was there to help you. Wishing you a successful Black Friday!
Installed this app to try it out before our annual Black Friday Sale. The app didn't work quite right with our store layout on the product page as we'd like, so uninstalled the app. I had an issue uninstalling (my mistake) and Laurel helped through a quick chat get it resolved in no time. A+ customer service even though we decided not to use the app.
Thank you so much for your review. We are just happy that Lauren was able help you! We wish you a smooth and successful Black Friday and Cyber Monday.
I didn't work. Discounts were applied to orders for only the first 3 hours. I tried to make contact with the team as this was seriously affecting my black Friday sales. No response.
Thank you for your honest feedback - we are sorry to hear about the lack of communication from our end and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!
We were in need of multiple discount codes available at the same time with a sitewide discount happening at the same time. This worked perfectly for it. Very happy with the end results. UI could use some work, but overall I recommend it.
Thank you so much for the feedback and recommendation. Very happy to hear that the sitewide discounts worked well for you!
Very helpful customer service! Chilli helped me make all the changes I needed to customize this for my sale
Thank you so much for your feedback! Thrilled to hear that Challi was able to help with the customization you were looking for.
worst app ever. It has stucked and now i have in my shop double discounts on my products. i don't recommend it.
Thank you for your honest feedback - we are sorry to hear about the technical issues you were experiencing and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!
Easy to use and managed. lets see how it will impact the speed after I will RUN campaign I wish it will be video training too
Thank you so much for your review! We really appreciate the feedback regarding a training video for Bold Discounts. Wishing you all the best with your BFCM campaign!
The app bugged my Currency Converter App, 4 hours before our Worldwide Black Friday Campaign. Not live support at this moment. They didn't inform that the app is not compatible to this kind of app, and it is really ruining the most important day of the year for our business. I'll update my review if they solve my problem within the next few hours.
Thank you for your honest feedback - we are sorry to hear about the technical issues you were experiencing with the compatibility with your other app and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!
We installed this app for Black Friday and had some issues with it due to our Theme. Challi was amazing and provided super quick and immediate support and found the trouble that the theme was causing super quickly. Thank you so much!
Thank you so much for the review. So glad that Challi was able to provide you with quick support. Wishing you a successful Black Friday and Cyber Monday!
Awesome Shopify app to schedule/customize discount. Very easy to use and straightforward. Awesome and fast support as well! I very much recommend these guys!
Thank you for your kind review. We are so happy that you found the app easy to use, it looks great :) Our support team will always be there if you need us. Wishing you a successful Black Friday and Cyber Monday!
Just started using. Not bad and seems reliable. However functionality for adding countdown banners on front end page for example is missing. Rendering of prices takes a bit longer so the actual discounted price loads with a delay. Also you need to manually configure the sale icon.
Thank you for your review. We are always looking for ways in which we can improve our app, we really appreciate your feedback!
Kelsey's customer service was amazing! She answered all of my questions quickly, thoroughly and in a friendly manner.
Thank you so much for the review. We are so happy to hear that Kelsey was able to help answer any questions you had. Please feel free to reach out in the future!
I used it but GUI needs to do an update. Many things are hidden and not able to visible while setting up discounts
Thank you very much for your review. We really appreciate any feedback you can give us on how to improve their user experience of our app.
I'm setting up a holiday BOGO sale with Bold Discount & Upsell. I had a few questions if I was setting up correctly. I live chatted with Challi and he was patient with all my questions and getting clarity. Thanks again Challi.
Thank you so much for your review. Thrilled to hear that Challi was able to answer any questions you had regarding your set up. Wishing you all the best with your discounts during this holiday season!
I'm just learning my way around, and am planning to have Bold manage my BFCM sale. The Bold team has been very prompt and helpful with my questions and requests. Kelsey in particular answered quite a few questions that were beginner questions, and I appreciate her patience with me! Looking forward to seeing how this works in real time soon! Update: the app worked great, and I had one question about the way payments were processing, and needed some technical support once my sale was already in progress. Challi was super helpful and got me prompt support, which I really appreciate! Bold support has been awesome!
Thank you very much for your kind review. We are so happy that we were prompt and helpful, and that Kelsey was able to answer your questions! We are very excited to see the success of your BFCM sale!
Working really well so far. The real test will be Black Friday to Cyber Monday sale. However, I am confident it will deliver the goods.
Thank you so much for the review and confidence in the app! Wishing you all the best on your BFCB sales. If any questions come up we do have extended support hours during those times, and would be more than happy to help.
Not showing discounts on all products , customer service not responding, very bad for black friday, cost us money. Not recomanding this app.
Thank you for your feedback. We sincerely apologize for any delays you may have experienced! An app specialist is looking into your ticket, he has sent over an email and we are now waiting on a reply. We are happy to help you resolve the issues you are having.
Works pretty well to automatically create discounts. Instead of going into every product, this is way easier !
Thank you so much for your review. We are so glad to hear that you are finding this app helpful and easy to use!
Just reinstalled this app yesterday. It charged me $99 and then would not install to our shopify URL. No feedback from support, very disappointed!
Thank you so much for your review. So happy to hear that our team was able to upgrade to the latest version of Bold Discounts!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.