All reviews

Rating Breakdown

  • 5
    72% (365 ratings)
  • 4
    9% (45 ratings)
  • 3
    2% (10 ratings)
  • 2
    3% (15 ratings)
  • 1
    14% (70 ratings)

Reviews with Text

  • 100% (504)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 14, 2020

extremely slow or unresponsive to questions. would not recommend. as in previous reviews we are having trouble with install and the discount does not display on the screen or in cart.

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your honest feedback - we are sorry to hear about the lack of communication from our end and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, and our Tier 2 support team is actively working on resolving the issue as soon as possible.

5 / 5 Share

Nov. 12, 2020

Works pretty well to automatically create discounts. Instead of going into every product, this is way easier !

Using app

16 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your review. We are so glad to hear that you are finding this app helpful and easy to use!

1 / 5 Share

May 18, 2023

Just reinstalled this app yesterday. It charged me $99 and then would not install to our shopify URL. No feedback from support, very disappointed!

Using app

About 5 years

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for your review. So happy to hear that our team was able to upgrade to the latest version of Bold Discounts!

4 / 5 Share

Nov. 9, 2020

so far it's great, gotta try out for a few more discounts to determine whether this app worth for USD19.99/month.

Using app

11 minutes

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for your feedback. Wishing you all the best on all of those future discounts!

4 / 5 Share

Nov. 6, 2020

I used this app for a discount and it is quite good and decent..................................................

Store

tohl

Using app

37 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for the review!

5 / 5 Share

Nov. 5, 2020

I really like the customization of the app. Very helpful for Black Friday sales. I recommend it! You can programe the days you want to have your discount on and off

Using app

7 days

Total reviews

11

Average rating

4.9

Developer Reply

Thank you so much for your review and recommendation. So happy to hear that the app provides the functionality you are looking for!

3 / 5 Share

Oct. 24, 2020

Hola, tengo la aplicación en periodo de prueba, no me muestra el precio regular tachado, solo el precio del descuento, ¿cómo puedo mostrar los dos precios?

Using app

5 days

Total reviews

1

Average rating

3.0

3 / 5 Share

Oct. 19, 2020

still trying to figure out not easy to use . not user friendly and there are many issues with this app

Using app

34 minutes

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your feedback. We are so sorry you were having issues, we do have a team dedicated in assisting merchants with the set up of our apps! And we would be more than happy to help you with any set up questions or any issues you may be having.

5 / 5 Share

Oct. 9, 2020

It's nice that it help me to create the discount that Shopify cannot create, and it looks great. Unfortunately it need to be paid

Using app

About 1 hour

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for the review. We couldn't be happier that you are finding Bold Discounts to be useful and fitting in with the look and feel of your store. Due to feedback like yours, Bold has actually updated the pricing for Bold Discounts so you can access all the features you need at the $19.99 price point! For more information on the price change, you can check out this article: https://support.boldcommerce.com/hc/en-us/articles/360050105812-October-7th-2020-New-Price-Plan-Changes-with-Bold-Discounts-V2

5 / 5 Share

Oct. 7, 2020

Rajni and Bhumi are super helpful fixing any issues with the apps. The apps are great once fine tuned. It made me quite a return on my investment. Well worth it.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your review! Providing an app that will bring your store a return on your investment is always our goal. We are also thrilled to hear that Rajni and Bhumi from our support team were able to help out.

3 / 5 Share

Oct. 5, 2020

It works great, but you need the 35 dollar version, if you want the prices to also change in the shopify system and not just frontend.

Using app

7 days

Total reviews

1

Average rating

3.0

Developer Reply

Thank you so much for your review. After hearing feedback like yours, Bold has actually updated the pricing for Bold Discounts so you can access all the features you need at the $19.99 price point! For more information on the price change, you can check out this article: https://support.boldcommerce.com/hc/en-us/articles/360050105812-October-7th-2020-New-Price-Plan-Changes-with-Bold-Discounts-V2

2 / 5 Share

Oct. 1, 2020

I was excited about the app and their suite of products but a bad support experience pointed me elsewhere. Inept support more concerned about their positive/negative rating than actually providing support. Lack of communication and finger-pointing when action not taken. Slow response - problem left unsolved. I ended up going with another app that does the same thing. Sour taste left for BOLD and I will be avoiding all of their products going forward.

Using app

5 days

Total reviews

4

Average rating

4.3

1 / 5 Share

Sept. 15, 2020

I used this app and it worked great during the free trial. Once I used it for a bigger discount on more products, that's when the issue started. First problem, it turned all my "Out of stock" products in to "Sold Out" even though they had been selected to "Continue Selling When Out of Stock". Second problem, after I deleted the discount to correct the issue, the discounted price still continued to show and products continued to show "Sold Out". I manually changed over 100 products to remove the discounted price, but after a few minutes they all went back to the discounted price. I then tried an Import CVS file of all my products with the correct price, and after a few minutes I had the same discounted price and "Sold Out" appear. When I reached out to customer service, the representative kept blaming other applications in my store on the issue. I hadn't had any issues with the other apps that have been working great for months now. I have used the Shopify platform for 5 years, I have a pretty good idea on how the apps work and how they integrate. This new app triggered a series of problems on my website, and they would not want to admit it. I just wanted to uninstall and reinstall the application to see if the problem could be resolved, but they would avoid answering me on whether I could do that or not, so I am uninstalling. I liked the app before the issues. Hopefully, you won't have my same issue. Good luck.

Using app

20 days

Total reviews

3

Average rating

3.7

2 / 5 Share

Sept. 8, 2020

It's not working great and i've been waiting almost 10 days. still not help getting the app installed correctly. My sale is over now so it was messed up the entire sale.

Using app

8 days

Total reviews

5

Average rating

4.4

2 / 5 Share

Aug. 27, 2020

Prices sometimes come up correct and other times are incorrect. It is become a mess with our customers

Using app

About 5 hours

Total reviews

1

Average rating

2.0

1 / 5 Share

Aug. 18, 2020

This app didn't do what I needed for my own store, which is fine as that happens frequently. However, even after deleting the app, it has caused issues in my theme which has completely changed the layout on my collections pages and the way my prices are shown. My website does not load properly and looks unprofessional. I have reached out to their support team a few days ago and have not heard. I would not recommend this app, even if it did what you wanted it to because their customer service is unresponsive.

Using app

9 days

Total reviews

8

Average rating

4.5

4 / 5 Share

Aug. 18, 2020

I used this app in the past and it worked great, I just re installed and when trying to access help pages I keep encountering 404 pages. I thought this would be as simple as before... Hopefully I will get some help

Using app

12 months

Total reviews

2

Average rating

4.5

1 / 5 Share

Aug. 13, 2020

seriously how long does it take to get this app back up?????????????????????????????????????????????????????????????????????????

Using app

Over 7 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 11, 2020

I purchased the original Discounts in full and now I'm being forced to upgrade and pay a monthly fee which they said would never happen. Now I'm out my original investment and have nothing to show for it. I'm beyond pissed and no one will even bother to fix the issue.

Using app

Over 3 years

Total reviews

3

Average rating

3.7

1 / 5 Share

Aug. 10, 2020

Customer service is non-existent. Don't install this app unless you're confident that you won't need to use it within the 14 day trial period, and be prepared to have to wait longer than that.

Using app

5 days

Total reviews

4

Average rating

4.0