All reviews

Rating Breakdown

  • 5
    79% (963 ratings)
  • 4
    8% (103 ratings)
  • 3
    2% (27 ratings)
  • 2
    2% (23 ratings)
  • 1
    9% (104 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 3, 2018

So far so good with the customer Support from Kaiser! The app is doing what I expect it to, just loaded it today but it's doing exactly what it says and customer support (as I mentioned) over and above as well :-)

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2018

Best app very easy to use. Nick was very helpful. I would recommended this app over all similar apps online.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2018

Very great customer service with Cody and Harry today. Very pleasant to deal with. Also very much like this App, it helps us a lot with scheduling sales to go live at the right time! Kudos to this App

Using app

Over 1 year

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 28, 2018

I have had SO MANY QUESTIONS regarding these apps and needed help as I am using a third party theme and they have constantly been willing to help and extremely prompt with updating code etc. If something isn't working for you, just ask and they will help! Thanks guys and really appreciate it!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2018

Easy to navigate & the help center is fast and very helpful... I would back Samuel in a bar fight!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2018

Great app!! perfect for creating discounts on many items and variants, great for buy one get one free offers. Cody is a great at helping set this app up.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2018

I think the app will be great and I appreciate the great tech help I received from Cody this morning. He understood the problem quickly and resolved it all with patience and good nature. Nice work.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2018

Love this app. We used it for Black Friday and it worked amazingly well and VERY easy to use. When I first installed it I reached out to support for some customization and the team there was great. They helped me immediately and were very responsive and helped. Thank you Parminder and Guri

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2018

Paul was really helpful in helping me install the app! It's so useful and so quick in allowing you to provide discounts across multiple products really quickly!

Store

Handlz

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2018

These guys are amazing. They have saved the day 2 years in a row for me on Black Friday weekend. Most importantly, they are available to help on the eve of Black Friday and the morning of Black Friday - the busiest times of the year for ecommerce. Other companies/apps not only don't have the chat feature available, but they don't respond for a week. When it really matters, these guys are there for you, with no wait time (great when you are panicking) and fix issues even if they didn't cause them. I can't say enough great things about the support (Brysen especially.) And the apps themselves, the BEST. I use 4 of them and each one performs perfectly. Thank you, Bold. Great apps, amazing service, if I could give 10 stars, I would.

Using app

15 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 22, 2018

Shawn And Cody both assisted me very well. They were quick to respond and made sure I understood their answers! I am new to the app and have not used it, but they guided me with knowing what I needed and did not need. Thank you.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2018

Cody was a great help when Iw as trying to setup my black friday sale for my shop last minute. Appreciated the help!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2018

Parminder helped me to setup correctly to show black friday icon on our store, I like it very much. I like it that the app is working and customer support is there to help you.

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 22, 2018

DONT USE THIS APP. I strongly recommend you guys DO NOT USE it. It make all products in my website in big DISCOUNT and lose a lot of money. NO CUSTOMER SERVICE. Such a Rubbish app.

Using app

About 1 hour

Total reviews

5

Average rating

3.8

5 / 5 Share

Nov. 21, 2018

Fantastic app and Guri is great. I had originally signed up for another discount app and had a hard time getting it to work. This morning I signed up for this app and love it. Was able to get most of it working on my own but had a couple things i couldn't figure out. Guri was great in helping me do so!

Using app

10 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 21, 2018

Cody helped me today and was really quick and efficient and more than helpful at answering my questions. Great app, thanks guys!

Store

FLUX

Using app

3 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 26, 2020

Excellent customer service from Harpreet and Aman today on our BOLD Discounts install...thanks again guys!

Using app

8 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 21, 2018

What a great attentive team. I was clueless on how to install the app. They went ahead and assisted me with installing the codes. Thank you!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2018

Useful app with some handy features. Been using a number of apps from Bold and support is usually pretty good (Guri made a good quick fix for me today).

Using app

About 4 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 21, 2018

Both Rony and Marty helped me get this app installed quickly just days before Black Friday. Rony went above and beyond by helping me set up a BOGO offer with one of my items. Thanks!

Using app

Over 3 years

Total reviews

3

Average rating

5.0