BOLD Discounts ‑ Flash Sales
Top Shopify App to Schedule Sales, Deals & Product Discounts
Rating
3.9
feedback
505
chart
#396
All reviews
Review RSS Feed
Feb. 18, 2017
This app is so complicated and repeated request to customer service were not answered. This was my first time buying it in full and it was a BIG MISTAKE. There should be an onboarding call or someone to help if you are charging full price upfront. We would love a refund- since it's apparent we never were able to even set up the first discount but our request for a refund was refused. BUYER BEWARE
Feb. 16, 2017
It has taken me a bit to figure out the workability of this app, although I do feel like I am not a savvy as most. BUT, now I am loving it. I can use it to create discounts and make temporary collections that feature on my website AND it also incorporates immediately to my Shopify POS. That means I don't have to worry about my employees missing a discount at checkout. Saves a lot of time in the long run once it gets set up. I am looking forward to how Bold will streamline this app in the coming futuer.
Feb. 8, 2017
Using only the basic sales clock and every thing was working flawlessly. Thumbs Up for such a good app. Great support team as well. As expected of Bold. Thanks!
Feb. 13, 2017
So far, I'm not impressed. Not only did I pay to have them adjust the appearance of my sale icon and it has not been completed in the 2-day time frame, but when I add items to my sale, they do not get added to the app's rules so half of my collection does not appear to be on sale. I did email them about this but haven't heard back from anyone. I'll revise my review as my experience changes. Fingers crossed that this gets better. *UPDATE 2/13/17* Sadly I am having problems with the sale prices not being calculated/showing. I have contacted support and will update this review accordingly. On a positive note, once I got someone to help me with installing the sale banner, they were AWESOME to work with and went above and beyond to make that right.
Jan. 16, 2017
I got this app to work in tandem with product upset. Product upsell is not working correctly, and I am getting the run around from Bold. I have support tickets that seemingly are ignored. Responses that I do get do not relate to the issue. nobody answers the phone or calls back. Horrible Support services. The worst I have ever seen.
Jan. 6, 2017
I had this app installed on 2 stores for Black Friday. Had to uninstall it 30 minutes after my sale started as it was not working as it was supposed to. Had been testing them out for about 2 weeks and all the edits I had made on one store, kept copying over to my other store. I thought I was hallucinating. They acknowledged the issue and blamed it on something about L Frame. They said I could only make changes to one store at a time ( I had both stores open in different browser tabs). It was a pain in the butt to do because both stores are exactly the same, just set up for different currencies. I moved ahead anyways and tested and tested and tested to make sure everything looked good. At midnight on Black Friday the app basically crashed. My social media and inbox was a mess with customers complaining that: 1. discounts weren't showing up on product pages. 2. when the discounts did show up, they disappeared by the time customers were ready to check out. For some customers, worked perfectly fine. At the end of it all, it turned into a huge administrative headache that we didn't need and didn't do as well as we'd predicted. We believe that this app is the cause. We historically have just used promo codes for big sales, but wanted to avoid the headache of "I forgot to use the code" and wanted to do sitewide, timed sales. Cleaning up the Bold mess was an even bigger mess that we're STILL dealing with as customers are receiving their credit card statements. A few days later I contacted their support to express my disappointment and asked for a refund, they agreed to do so and said it would be done in 10 days or so. I contacted them again after not seeing the refund, they said to check again Dec 25 (????). As of Jan 5, 2017, I STILL Don't have a refund. Update Jan 6th. Finally received my refund
Jan. 5, 2017
Brilliant app and a brilliant support. Dan helped a great deal with clear explanations and quick come back. Only downside I found so far is the inability to change product price while sale is on without affecting the automation of the sale on said product but it is a minor issue.
Dec. 26, 2016
I've only been using this app for a few days, but it works really well and has made putting products in and out of sale very easy and quick to do. This has saved me hours of work for our boxing day sale.
Dec. 23, 2016
Product Discount saved me a lot of time during the holiday season and it's worth the cost. I like that this is a one time payment product. It's pricey but worth it. So far I've been happy with Bold products and the customer service that I've received. They have a great knowledge base with videos and directions and a good customer service team. Thanks Bold from your friends at TheSmootheStore.com
Dec. 10, 2016
Don't waste your money with this app. I wish I hadn't. It doesn't work like they say it will and it's nearly impossible to get help once it's paid for and installed. Many of my items were discounted more than I put in, and right now I set the time for a sale to start incorrectly and it will not let me turn it off or change it no matter what I do. NOT HAPPY with this app & strongly suggest that others DO NOT BUY IT!!!!!!!
June 5, 2024
Decided in the 11th hour approaching Black Friday that we should have sale prices reflected on our website rather than relying solely on coupon codes like we had in the past. Found this app and installed it and was able to run a bunch of discounts in just a few minutes without any issues. The basic functionality works great right out of the box, if you want to tweak the 'on sale' tag or use the countdown timer that takes more work but all the promo discounting stuff worked great without any effort. A few days later we finally used their install services for the countdown timer and 'on sale' tag to be a little fancier than the standard, and it was prompt and worked well with no issues. Since then I have had excellent support, prompt chat support from an actual developer who was able to immediately help with any issues with how the sale icon or countdown timer were displaying in our theme, etc.
Dec. 1, 2016
Your apps are fantastic. We found you as a referral from Pixel Union. We are able to run so many more promos and sales now. And your team is super responsive. Thank you!
Dec. 1, 2016
The product works great so far, just needs some tweaking to help with the product search function when setting up a discount.
Nov. 24, 2016
The Product Discount App has helped me to effectively manage my sales at https://printedsolid.com/. One click installation and intuitive interface. No problems at all.
Nov. 23, 2016
Fabulous app idiot proof I use this app to offer one off flash sales or combine it with upsell and it works a treat... offering pop ups at checkout for add on sales. The team are super helpful despite the difference in time zones. Well done BOLD Rewclothing.co.uk