All reviews

Rating Breakdown

  • 5
    79% (963 ratings)
  • 4
    8% (103 ratings)
  • 3
    2% (27 ratings)
  • 2
    2% (23 ratings)
  • 1
    9% (104 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

July 19, 2019

These guys are always working on improving their app, and are readily available to help if needed. The apps works pretty well, it does the job and has gotten better over time. I forsee them continuing to make it even better. They work hard and are very sincere, real people. I appreciate that.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

We're very humbled to read your review; thank you very much for your kind words. We are always looking for ways to improve our apps to make them even better for our merchants! Please let us know if we can help you out with the app in any way. You've got some very beautiful pieces on your website by the way; the Atara Full Gold Hoodie is one of my favourites!

1 / 5 Share

July 11, 2019

If I could less than 1 star I would. I installed the app and that was fine until it came time for the app to be uninstalled. My site was left with lots of left over code with products still displaying with discounted prices. Also, once I tried removing the code now my entire catalog of products is showing as unavailable. So basically I'm losing money every day as I've yet to get a response today after several emails and also after the first person said that my problem would be solved asap. In the meantime this is the second day that my website is non operational. If you're ok with having lots of buggy code left in your site I guess this is the app for you. If not, I'd suggest you move on to another alternative solution.

Using app

7 days

Total reviews

3

Average rating

3.7

Developer Reply

Hello there. I just wanted to thank you for leaving us this feedback, as it helps us evaluate how we need to improve in the future. We are very regrettable that it took so long for us to find a resolution, as the issue turned out to be much more complicated than we originally expected. We are very sorry for all of the inconvenience this has caused; it is certainly not what we wanted the outcome to be. Unfortunately, when the app was removed there were variants that had not been removed or deleted which caused some issues on the storefront. We had many types of specialists work on the issue and we believe that your store should be restored. Please let us know if you are finding any other issues, and we will work diligently to figure out what else needs to be done. However, it appears that everything should be in working order now! Once again, we want to offer our sincerest apologies.

5 / 5 Share

July 11, 2019

Signed on to the help chat to inquire about how to ensure that my discounts appeared on my site. Customer service helped me fix my issue fast and effective

Using app

Over 4 years

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, thank you for leaving us a review! We're glad to hear that our customer service team was able to help resolve your issue quickly and effectively; that's what we strive for! Please don't hesitate to reach out if you have any other questions or comments; we're glad your discounts are appearing properly on your website.

5 / 5 Share

July 2, 2019

Very Awesome I would recommend this to any and everyone to use along side with Kit to help your store.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thanks so much for leaving us a review! We're really happy to hear that you're enjoying our discounts app and the way it works with Kit! We'd love to help you out if you have any questions or concerns, so please don't hesitate to reach out if you need anything!

2 / 5 Share

June 25, 2019

Complex set up required. You can struggle with it or wait 2 days for them to do it for you (and some features are immediately chargeable). No thanks.

Using app

4 minutes

Total reviews

7

Average rating

2.9

Developer Reply

Hi there! Thanks so much for taking the time to leave a review. I'm sorry to hear that you weren't satisfied with our support team. I can assure you that your feedback is crucial for us to improve, so we'll be looking into how we can improve the install process for manual installs, as well as expert installs.

5 / 5 Share

June 13, 2019

I ran into some issues initially where I was not a happy camper. However Brysen stepped in and saved the day. This is a great app to run any type of sale. The interface is very easy to use and I had my first sale up and running in just a couple of minutes. Coupons are great to use however this is THE app to run the sales that your customers expect. You should at least use the trial period to check it out. I am glad that I did.

Using app

6 days

Total reviews

12

Average rating

3.9

Developer Reply

Hello there; we're sorry you were experiencing some trouble with our app! We completely understand how frustrating it can be as a merchant to run into these issues; but we're glad that Brysen was able to turn that around and help you with the app. :-) So happy to hear that you were able to take full advantage of our trial period to test this out, and that it meets your store's needs! We're happy to help with anything else you may need going forward.

5 / 5 Share

June 11, 2019

The best way to have a bulk sale on your site. We've used it for holiday sales, it applies immediately to anything and everything you'd like to put on sale!

Using app

Over 1 year

Total reviews

16

Average rating

4.9

Developer Reply

Thank you for leaving such a great review! I'm glad to hear that you've had such a great experience with the app. Please feel free to let us know if you have any questions or concerns about our apps, and we'll be more than happy to help however we can!

4 / 5 Share

May 18, 2019

Ok. After whining about support here someone from support that actually knew something contacted me and said he would fix everything and was sorry about my experience. They did as promised and I am once again a satisfied customer. I am only giving 4 stars as I should have gotten that type of support from the beginning, but they did come through, eventually. The app does what it says it does but the code snippets you have to add for sale tag display are a pain. Best to just have them do it for you.

Using app

4 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for taking the time to leave a review and update it - I'm sorry to hear that you had troubles to begin with, but it means a lot to us that you've expressed we were able to help. If you do have any more questions or concerns, please remember that you can always reach out to our Support team, and we'll be more than happy to help however we can.

5 / 5 Share

April 23, 2019

I have several of their apps. (Brain, Loyalty point, Discount, and Upsell) I did pay them to add the code. But, it was well worth it! Their customer service has been phenomenal. (Even when I messed up the theme) I love these apps and so do my customers.

Using app

Over 4 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for the review! We are happy to know that multiple of our apps are working well for you, your business, and your customers! As always, we love to help and will continue to do our best to provide you with excellent service. Please let us know if you have any questions or comments about any of your apps. :-)

1 / 5 Share

April 12, 2019

WHAT A RIP OFF - DONT BOTHER, to clarify in big flashing letters these scam artists want £10 a product to install their sales app on, you literally are giving them money for nothing - ive worked with liquid code before as i designed my own site but theyve intentionally made this so you have to pay someone to install it as everywhere you turn on their help page takes you to a purchase option! livid that ive been scammed by these cranks.

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Hello there, thank you for your review. I just wanted to reiterate that our Bold Discounts app works right out of the box and does not require any Liquid coding! That is, unless you wanted to add some additional visual elements using custom CSS, which we can absolutely help with (for free!). Let us know if you'd like us to submit a free request on your behalf and we'd be more than happy to help add some additional visuals to your app.

5 / 5 Share

April 10, 2019

This app really helps us put multiple items on sale and some for a limited time! saves a lot of time.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review; we're happy to hear that you're enjoying our app! Bold Discounts is a great way to easily put a sale on your store. Feel free to reach out if you have any questions! By the way, I really love your Ayita fringe cardigan!

5 / 5 Share

April 2, 2019

Great app that lets us run discounts across our categories with ease would give it 10 stars if i could - it wants me to write more than 100 characters but I think i have said enough :)

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the review! Great use of the app on your home page; those computer discounts look very enticing. Don't hesitate to reach out if you have any questions or comments. :-)

4 / 5 Share

March 23, 2019

Had some teething problems trying to set up the countdown clock but was resolved in the end. Great comms and Abhijit responded very quickly to emails

Using app

Over 3 years

Total reviews

4

Average rating

3.8

Developer Reply

Thanks a lot for the review! We're glad our support gurus were able to help resolve your issue. By the way, your lashes are gorgeous! Please let us know if you need any further assistance. :-)

5 / 5 Share

March 22, 2019

I used this app for creating a Gear Mania Sale in our shopify store and had great results. High fives and Two thumbs up! Great App

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a lot for the review; we're glad that our discount app is meeting your business' needs! Best of luck with future sales, and please let us know if you need any assistance. Absolutely love the look of your red metallic Yamaha bass, by the way.

5 / 5 Share

March 14, 2019

Very nice and helpfull service by Jonnathan. Sin requerirle utilizar el idioma español el identificó que el sitio era Mexicano y asesoró en lengua nativa.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! Please let us know if you need any further help. :-)

1 / 5 Share

Feb. 24, 2019

THIS IS THE WORST APP I HAVE EVER USED - AND THE SERVICE IS TERRIBLE! BE AWARE! I USED THE DISCOUNT TOOL AND IT MESED UP MY PRICING BELOW COST SO I LOST MONEY FOR AN ENTIRE DAY. THE SERVICE REP PROMISED TO FIX THE PROBLEM - AND SEIX HOURS LATER CAME BACK TO ME TELLING THAT I HAD TO MANUALLY CONFIGURE THE 850 AFFECTED PRODUCTS, THE ONLY THING THEY OFFERED AS REMIDY WS 6 MONTHS FREE - WHICH IS A JOKE. I LOST THOUSANDS OF DOLLARS AS A RESULT. ON TOP OF IT ALL - THEY SAID IT WAS MY FAULT. NEVER AGAIN.

Using app

About 1 year

Total reviews

1

Average rating

1.0

2 / 5 Share

Feb. 24, 2019

Poor. This app was neither easy to use, nor quick. Whilst the app works fine once it's published your items for sale, the store owner experience is pretty bad. Reasons: 1. The app removes the styling from the clock and other styling elements every time you launch a sale, meaning hardcoding the liquid files is necessary. You have to do this after each sale activates - not great if you're scheduling sales to start ahead of time. When running multiple sales, this means constant monitoring of the UI to ensure the site is displaying correctly. 2. We have 1700 varients in our store. It took 90 minutes to publish and unpublish a sale. Therefore, there is no way to start a sale at a specific time... sale prices gradually drip feed onto the site at a snail's pace. On our store, it was adding/removing items from sale at a rate of 18 a minute. That's not particularly quick given it only needs to update two fields for each product! 3. Worst of all, there is no 'cancel' button when you activate or deactivate a sale. If you mistakenly deactivate a sale, it doesn't check that you want to, it just starts removing sale prices... for the next 90-minutes. There is no way to stop this process. High risk if you're running a big sale with a lot of marketing activity supporting it. All in all, for the monthly fee they're asking, not a particularly slick app. Won't be using it again.

Using app

6 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 22, 2019

Excellent App , with a little work you can make it work with zoom apps to ! this app made my life easy and can boost sales by daily deals and wholesales ! I just in love with this app ! It have everything you need ! a timer and icons ! thanks

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2019

Nice that the Bold Discount app makes discounts clear on the product page (not just at check-out). I still needed some help getting an old version correctly configured. Wow, Harpreet was incredibly patient and helpful. I had an old issue, he explained it clearly, waited until I experimented it with myself, and was generally a pleasure to work with. It can be confusing/wracking to work with these apps, but Harpreet made it easy. Would love to work with him again!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2019

Nir was very well informed and tried to help me in everyway possible. was very patient with all my questions. and app is just amazing, i just wish once the product gets added to a certain discount group and if we try to add it again, it would give us a warning. nevertheless great app. i am loving it

Using app

About 2 months

Total reviews

18

Average rating

4.7