All reviews

Rating Breakdown

  • 5
    94% (1,971 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (49 ratings)

Reviews with Text

  • 97% (2,032)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 12, 2025

L'application est facile à installer, le service à la clientèle est rapide et efficace pour les personnalisations ou les problèmes à régler (Merci Clara!). L'ajout des filtres est une fonction très appréciée de nos clientes! Seul bémol : il faut synchroniser manuellement l'app chaque fois qu'on fait des modifications à nos collections (collections automatiques) car ce processus ne se fait pas automatiquement. Ce serait bien que cette synchro se fasse automatiquement à intervalles réguliers.

Using app

14 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Nov. 12, 2025

Steven was a great help with trouble shooting some issues I was having with how I set up the filters for my website (having a second set of eyes from someone who knows this stuff well is great!). He was friendly and was able to find and explain the problems to me very well and the problems were fixed on the spot. Thanks Steven!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

This app really does exactly what I need it to do. Support is quick and very helpful.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

The best customer support of any app I've used

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

J’ai demandé à plusieurs reprise de l’aide pour certains problèmes que je rencontrais, et j’ai toujours eu le droit à une super réactivité de l’équipe. Avec un suivi par mail, pour s’assurer que tout se passait bien dans les semaines qui suivaient. Et ce la fait plusieurs années que j’utilise cette application pour mon site Merci à Helen et Clara pour leur aide et leur super réactivité

Store

3 SUR 4

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Needed a small customization to the filtering functionality. After clarifying my requirements Globo staff addressed the request within a day. Many app developers do not provide this kind of quick turnaround. Quite pleased with the result and the process of getting the change implemented.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

So far they've been responsive and quick to fix our issues (all setup driven issues). We had some minor issues with displays that they fixed immediately and the search now does everything we need. So far, so good.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Great service

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Huge thanks to Clara for her exceptional help today. She diagnosed our YMM filter problem immediately, walked us through the correct setup (CSV mapping, dependent filters, re-index), and stayed until everything worked perfectly. Professional, patient, and super efficient = truly 5 stars service. Much appreciated!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Very good customer supporting, super quick respond time, thank you so much~

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Thank you for the help Steven

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Veru helpful, solve issues very fast

Using app

Over 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 9, 2025

Poor Support system. No Live support during installations. Bit complex if you have already a filter in place.

Using app

About 1 hour

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 7, 2025

Helen was able to resolve major issues stemming from my custom theme coding so quickly--I really appreciate her support and the ease of the product itself.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Love the app and the support they bring. We really recommend it

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Tienen la mejor atención al cliente del mundo.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Good support, few features missing but a decent app for the price Clara in Support has been great

Using app

About 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Clara was very helpful with helping me set up filters for my store website. She was responsive, and solved all of my issues quickly and effectively.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Steven was very helpful and quick to respond! Great support experience!

Using app

17 days

Total reviews

2

Average rating

5.0