All reviews

Rating Breakdown

  • 5
    94% (1,857 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (45 ratings)

Reviews with Text

  • 97% (1,915)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2025

Working with Helen was a great experience from start to finish. She resolved several front-end coding challenges, refined our page layouts, and improved display consistency across browsers and devices. Communication was clear and collaborative throughout the process, and the result is a website that looks more professional and is much easier for our customers to use and for us to maintain. We’ll gladly work with Helen again.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Great support for the Smart Product Filter & Search app. The team responded quickly and was very helpful. Everything was resolved smoothly. Highly recommend!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Helen from the tech support is really responsive and provides quick solutions if we run into issues with our highly customised shop.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Great service from Helen.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

The filter works quickly and perfectly. I did request a minor adjustment for the measurement blocks, asking if they could be crossed out. It was resolved the same day. They are efficient, fast, and helpful. For anyone looking for an app that needs improved filter functionality, this is the app for you. You won't regret it.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Great support and help with customization.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

I had the best support experience of my life thanks to Helen. She assisted me perfectly, with outstanding dedication and professionalism. I highly recommend this app, and I’m confident that if Helen helps you, she will solve any problem or question you may have 100%.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Really thankful for Helen’s assistance with integrating the app into our Shopify store! She was so helpful and made everything so much easier.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

It makes everything easier and saves me a lot of time. The features are intuitive and really well thought out. On top of that, the support is amazing, Helen was very kind and supportive whenever I had questions. It’s rare to find both a great tool and such a friendly person behind it. Highly recommend !

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

great app

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

We are using this app for our shopify store, Helen has been super helpful to solve an issue - quick and efficient. Thank, you Helen!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

This app is amazing! And the support team is very helpful and patient with my requests. I'm asking for help from Helen and Steven to sort product variants within collection pages based on the custom meta field, and they've done the job perfectly. Thanks a lot, team!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Helen is top! fast and precise! great service

Store

Aliquo

Using app

9 months

Total reviews

5

Average rating

4.0

5 / 5 Share

Sept. 8, 2025

I’m extremely impressed with the support and Helen personally! She helped me resolve my issues incredibly quickly and provided step-by-step instructions to guide me through the solutions. They even created something new for my site personally, tailored just for me. And all of this was done so fast! Communication was pleasant and professional—absolutely top-notch!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Had some issues with the app and Helen from support helped me out really nice and fast! Great support, Thanks Helen

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Very good app. and quick support. Helen was very fast too manage and reply. Recommend it!

Store

TIDAL

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Excellent app with amazing after sales installation assistance from Helen ! Thank you

Using app

4 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 8, 2025

Please do not try this app. Request a full refund and uninstall due to a lack of prompt support and follow-up. We had their other app as well, and tried to get help with the bottom nav for the mobile site, but we still cannot get anyone. Will find a new solution...

Using app

5 days

Total reviews

7

Average rating

2.1

5 / 5 Share

Sept. 8, 2025

The app has greatly improved the search and filter features on my Shopify store. I had a few suggestions and Helen from the development team was extremely supportive in addressing them. Her help in resolving the minor issues made the integration smooth and effective.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

The app is versatile and works very well with the Flow theme, mostly. There were a couple of things that we were not able to fix, and Helen from Globo was a massive help in sorting out custom coding and fixes to get everything running on our site smoothly. Helen even worked over the weekend to help us with this, and it's been by far the best customer support we've received from any app vendor on Shopify! We strongly recommend using this app.

Using app

15 days

Total reviews

1

Average rating

5.0