All reviews

Rating Breakdown

  • 5
    94% (2,014 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (51 ratings)

Reviews with Text

  • 97% (2,071)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 17, 2023

This app was good and fit with my need for cloth website, and their staff are amazing, they help me adjust so tiny things that i requested and they can do it for me so quickly love it so much. 100/10 recommend!!

Store

Bui

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

Amazing support that went the extra mile to deliver the perfect search bar solution for our company.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

SO far, absolutory awesome customer service and developer support!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Thanks Helen for the support

Store

Hoopzi

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

The app works great with our theme and the company are very responsive and helpful if there are any issues with the app or modifications required.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

This app helped us to have all the filters that we needed. Easy to use and great customer service. Very fast to resolve any issues or help with the setup. The only thing that is a bit annoying - you have to sync the app every time you make any changes to collections otherwise the changes won't show. Rather than that, good app!

Store

Gaâla

Using app

Over 1 year

Total reviews

18

Average rating

4.8

5 / 5 Share

Oct. 10, 2023

Very prompt response and excellent service !!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Excellent app. Easy to use, well designed, all the needed features. Their support is also 5-star, extremely quick to respond and solve problems. Communication is excellent. I would recommend this app to anyone over any other of the same type, which we have tried a lot. You are in good hands!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Big thanks to Helen and the dev team for the great support. Issues and inquiries were resolved swiftly and effectively. The app worked out great!

Using app

9 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 4, 2023

Works really well once you have it dialed in. It did require reaching out to support a couple times but they were great to work with. Very happy with this app.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2024

Really nice filter menu that's snappy and customizable. And the customer service in terms of helping implement and adapt to your theme is top notch. Update: taking one star off because I've had an issue where suddenly my collections broke and I had to disable the app entirely to keep my website functional. Looking around at alternative options, this app may still be the best option, but I will update if the issue is fixed or if I end up switching to a different app. Update 2: adding a star back because they did fix the above issue reasonably fast, and the service for customization has been very good. It's not a perfect app, I'd give it 4.5 stars if I could, but despite the big hiccup, it's the best I've been able to find.

Store

Heat

Using app

8 months

Total reviews

13

Average rating

4.8

3 / 5 Share

Sept. 29, 2023

Using app

Over 3 years

Total reviews

5

Average rating

4.6

5 / 5 Share

Sept. 28, 2023

Big thank you to Helen, superb

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

App was down and all items in our collection pages are not loading, customers unable to place orders. Support was quick to resolve this.

Using app

Over 3 years

Total reviews

11

Average rating

3.9

5 / 5 Share

Sept. 27, 2023

I initially encountered some compatibility issues with this app when trying to integrate it with my existing applications. To be honest, I was quite disappointed at first. However, my entire perspective changed when I reached out to their customer service team. Helen and her team proved to be a breath of fresh air. They were not only willing to listen to my concerns but also open to collaborating with my other apps to resolve the compatibility issue. What really stood out to me was their dedication to assisting me even though I was still in the trial period. Overall, I'm impressed with the customer-centric approach of this app's team. They've turned my disappointment into optimism, and I'm looking forward to seeing how this app evolves with their dedicated support.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Wow very professional and quick to respond. Customer service is excellent. Great application and look. Most of all, Helen is awesome!! Really appreciate it!!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

The customer service is very patient, they reply very quickly to emails you send them, and they fulfill all your requests, which is really convenient and saves us a lot of time!

Store

Welooc

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

The app is extremely helpful to our business and customer service was first class.

Using app

About 1 month

Total reviews

12

Average rating

4.9

5 / 5 Share

Sept. 25, 2023

good app, and good support team.

Using app

2 months

Total reviews

14

Average rating

4.6

5 / 5 Share

Sept. 22, 2023

Great application and most importantly the support team is fantastic in responding and resolving issues, should there be any.

Using app

6 months

Total reviews

2

Average rating

5.0