All reviews

Rating Breakdown

  • 5
    93% (1,725 ratings)
  • 4
    3% (63 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    3% (56 ratings)
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5 / 5 Share

Oct. 21, 2021

This app is a must have. Faceted navigation + search combined. The customer support is super professional. Highly recommended!

Using app

About 4 years

Total reviews

18

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Appreciate the great help from support team! The filter was not rendering to live site at first, but the support team has quickly resolved the problem for me and answer my questions patiently. Also, the backend is very user-friendly, you can easily edit different filters and tailor make for each collection. Highly recommend this app!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Fantastic support! We had some issues with our feed setup and the support team helped us out in less than 24 hours.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

We have been using Globo's Smart Product Filter app for more than a year, and the app has been invaluable for us. It is a real core feature of our website. The app has a lot of features that are very important to us. Setting up filters and grouping attributes together is a breeze, as the UI is designed to streamline a lot of tasks. Globo's support team deserves high praise, as they have always been very responsive and helpful. We very much appreciate that Globo listens to customer feedback. Recently they added a new feature to the app based on our suggestion, and that made the app even better for us. Also, earlier this year we engaged with Globo about website performance and the fact, that the Globo app slowed down our store significantly. We are happy to report that this issue has been greatly improved! We think the Globo app is among the best of its kind out there, and given its modest price tag, it represents exceptional value.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

Very efficient reply and assistance all the time. Love this apps and help my customers a lot. Much appreciated for the team! You should definitely try and subscribe with this APP.

Using app

16 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

Great app! I highly recommend it. Fantastic customer service, always a quick response from the support team, they all are really helpful. 5 stars!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

Fantastic app, great support. Always very helpful and solved all of my issues swiftly. Using on our large store.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

Fantastic customer service, we always use this product for filters. The response time is always very quick. Outside of the occasional bit of tech support, it is very easy to use.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

They helped me fix my turn $0 prices into a Contact us for shipping button for goods, problem. They are the best team to work with and I wholly recommend contacting them before you delete this app. They can change your whole stores feel and thus customer satisfaction.

Using app

7 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 7, 2021

The suddenly stop syncing. We tried for 8 hours. Contacting support only got one response to allow them store access after that nothing. They support is not available after hours I am guessing. After the support was reached in the morning they were able to fix they issue.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

5 / 5 Share

Oct. 4, 2021

Ogni volta che ho un problema sono riusciti a risolverlo in breve tempo. App sempre in aggiornamento. Da provare

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

The app is very useful and definitely improves customer shopping experience. Moreover, the customer service provided is outstanding! Keep it up!

Store

REFASH

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

Ich habe diese App zur neuen Filterung unseres Shops verwendet, da wir mit vorherigen Apps nicht ganz so zufrieden waren. Dabei entdeckte ich super viele nützliche Zusatz-Tools, die sich super schnell umsetzten ließen. Mein großes Lob geht hier an den Support. Egal welches Anliegen wir hatten, sie konnten es problemlos und schnell umsetzten. Diese App kann ich wirklich uneingeschränkt empfehlen.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

Amazing customer service. At the beginning, the app didn't work with our theme, which was promptly solved by the support team. Functionality-wise the app is doing exactly what we had in mind.

Using app

4 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 1, 2021

This is the worst app I have ever seen. It doesn't syncronice with my themes (debutify, venture). I tried it on both. Also, i tried to contact them and you can only write them an email. Bad bad experience.

Using app

About 22 hours

Total reviews

3

Average rating

3.3

5 / 5 Share

Oct. 1, 2021

Excellent! I tried three apps for Product Filter & Search before Globo App and this app is just fantastic. The support team is wonderful! I had a lot of requests for customization and the team always worked seriously to accomplish various tasks. They are very friendly and very professional. Thanks a lot Globo Team!

Store

WALEA

Using app

3 months

Total reviews

10

Average rating

4.6

5 / 5 Share

Oct. 1, 2021

This is a great app with a lot of useful features that enhance your website. The support team is fantastic, extremely quick replies, they did some custom changes for me within an hour of me asking! Amazing service. Hanna from the support team is great.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

I've been using this app for a while now and I'm really happy with it. Customer service has been really helpful too. Would recommend!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

Customer service is the best. Immediate response and solution. Easy to setup and multiple filter options available.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

This app is fantastic, great functionality and we have it customised to really suit our store. The customer support has been outstanding, a big thank you to Helen and team!

Using app

5 months

Total reviews

4

Average rating

5.0