Rating

4.7

feedback

1,978

Reviews

chart

#658

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    10%
  • Less than a year
    42%
  • More than a year
    46%

Reviews Summary

The Boost AI Search & Filter app has received overwhelmingly positive reviews from users. Customers praise the app for its excellent support team, quick assistance, and helpful features like product filters and search functionality. The support team, including individuals like Stephen, Will, Jack, and Paola, is highlighted for being responsive, accommodating, and efficient in resolving issues. Users appreciate the app's ease of use, customization options, and its ability to enhance the overall shopping experience for customers. However, there are a few negative reviews mentioning issues with pricing, support response time, and post-uninstallation problems affecting product display on collection pages.

Highlights

Positive reviews highlight the exceptional support team, quick assistance, and helpful features like product filters and search functionality.
Users appreciate the app's ease of use, customization options, and its ability to enhance the overall shopping experience for customers.
Negative reviews mention issues with pricing, support response time, and post-uninstallation problems affecting product display on collection pages.

Rating Breakdown

  • 5
    94% (1,864 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (6 ratings)
  • 1
    3% (57 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2024

Great APP and Brilliant support team

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 18, 2024

They always respond, and I've always had any issues resolved. It may take a little longer during busy times, but they always get there.

Using app

Almost 4 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 9, 2024

Their support staff is always on point! Very polite and accommodating. The app itself is tremendously helpful an useful, really allows you to tinker and customize your website's search to your heart's desire!

Using app

Over 6 years

Total reviews

6

Average rating

4.3

Developer Reply

Thank you, TurntableLab.com team! We’re happy to hear that the app has met you needs. Your feedback is greatly appreciated, and we're always here to help!

1 / 5 Share

Dec. 7, 2024

It should be called "Boost Filter" because the search is worse than the Shopify default. Try typing more than two basic keywords (category, gender, tag) and you'll get a ZERO result. Even the Shopify native search is better than that! Not sure what exactly they're claiming AI is enhancing because it is not. Filters are good but not worth the price. Support is MIA.

Store

URIQA

Using app

14 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 6, 2024

Great app with even better support! Always going over and above to help with questions, with a very fast response time.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

All reviews

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