Rating

4.7

feedback

1,574

Reviews

chart

#869

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    20%
  • Less than a year
    45%
  • More than a year
    34%

Reviews Summary

The reviews for this Shopify app are quite mixed. On the positive side, many users praise the excellent customer service and quick support provided by the app's team. Users appreciate the responsiveness of the support team in resolving issues and helping with customization. Additionally, the app is commended for its features like advanced filters and search functionality, which have been beneficial for many online stores. However, on the negative side, some users have faced issues with slow app support, app crashes, and difficulties in uninstalling the app. There are also complaints about the app causing problems with mobile display settings and product visibility.

Highlights

Excellent customer service and quick support
Advanced filters and search functionality
Issues with slow support and app crashes
Difficulties in uninstalling the app
Problems with mobile display settings and product visibility

Rating Breakdown

  • 5
    93% (1,469 ratings)
  • 4
    2% (36 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    4% (59 ratings)

Reviews with Text

  • 98% (1,545)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 20, 2026

App muy buena para personalizar colecciones y la búsqueda de las mismas. Además el soporte al cliente es muy bueno. Recomendado al 100%

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

Great experience with Stephen, quick and helpful with code solutions for bugs on our site. Mahalo!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

1 / 5 Share

March 13, 2026

Be Warned - Expensive Setup, Poor Customer Service We chose Boost and paid for the Professional Plan plus the $500 setup service expecting a complete implementation. Unfortunately, key work is still unfinished and support from the Customer Success Manager has been non-existent. The developer we were working with has clearly been reassigned elsewhere. Given the additional fees for setup, premium support and customisation, this has been extremely disappointing. Boost is a powerful product, but it’s pointless if you can’t get the styling and configuration aligned with your brand. We chose Boost over a competitor because they have a UK presence and were extremely enthusiastic during the sales process. Unfortunately, once onboard the level of care dropped off significantly. After investing significant time and money into this platform, it has also been impossible to reach a senior manager to resolve the issue. At this point we simply want the level of support that we are paying for.

Using app

9 months

Total reviews

6

Average rating

3.7

Developer Reply

Hi Clothkits team, Thank you for your patience and for sharing your experience with us. Our team has reviewed your case and is already following up to provide further support with setup, customization and other feature-related requests, as well as follow-up communication, to ensure everything progresses as expected. Our team has also reached out to reconnect and move things forward with you directly. Please feel free to reply to our latest message at your convenience, we look forward to supporting you closely from there. Best regards, The Boost Team

5 / 5 Share

March 10, 2026

Boost AI Search & Filter is a brilliant app, would never go elsewhere for filter apps, so much functionally built in and easy to use right from the start! What makes Boost stand out further is there support team are exceptional with quick responses and helping with any issues or slight layout tweeks we needed!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2026

thanks Abuzar! You found a solution to my issue

Using app

Over 3 years

Total reviews

2

Average rating

5.0

All reviews

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