All reviews

Rating Breakdown

  • 5
    93% (1,468 ratings)
  • 4
    2% (36 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    4% (58 ratings)

Reviews with Text

  • 98% (1,543)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 24, 2020

Always hide items in my store and in my APP for no reason. Very bad for business! extremely disappointed!

Using app

4 months

Total reviews

11

Average rating

4.5

Developer Reply

***** UPDATE ***** Dear valued customer, We would like to update the origin of the missing product issue on your mobile app. After investigating, we found out those missing products are published only in the Vajro Mobile App channel, which we do not fetch by default in our app system. However, our app is highly customizable and it could be configured to fetch products from any specific channels. We are happy to work with you to make this integration works well. We are looking forward to hearing from you. Best regards, Boost Team *********** Dear valued customer, Thank you for sharing your feedback with us. We are deeply sorry to hear that you've had a negative experience with our app. We hope you give us an opportunity to amend this for you and show you that customer satisfaction is our highest priority. We believe we could work together to make it run smoothly. We have sent you an email to further work with you regarding this. Kindly could you please check it? Looking forward to hearing from you All the best, Boost Team

5 / 5 Share

Sept. 23, 2020

Great functionality and fantastic customer support. Especially the filters work just wonderfully, with great customisation options. Fits really nicely with our lay-out and the customer support does a great job to further enhance the experience.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

I've used this apps for years and there is no problem at all, and someday I realize there is a glitch on the apps. I contacted via email, and they forget to upgrade it (3-4 emails back and forth) but they're so friendly and helpful. Thank you somuch, will use it till I don't use shopify!

Store

LIVEHAF

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to provide feedback! Though we feel sorry that the glitch happened, we're glad that you're pleased with the results we adjusted. If there's anything else we can do to help, please let us know. All the best, Boost team

5 / 5 Share

Sept. 8, 2020

Excellent Customer service and great app, Henry was especially helpful and should be acknowledged for his exemplary service

Using app

22 days

Total reviews

12

Average rating

4.3

Developer Reply

Hello, We are thrilled to learn that Henry helped to make your experience such a positive one. He is a true asset and we are lucky to have him in the support team. We hope you are enjoying the app and please come back to us should any concern pops up, anytime! Wishing you and your business every success! Boost team

5 / 5 Share

Sept. 6, 2020

Powerful filter with a extremely helpful, diligent, and friendly support team. I would highly recommend.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2020

This app works really well for us. The support is fast, friendly and knowledgeable. Kind regards Richard

Using app

29 days

Total reviews

19

Average rating

5.0

5 / 5 Share

Aug. 30, 2020

Very good for faceted navigation. They have SEO options, and some options for performance improvements, but you have to write to them. Support has been amazing, but they really need to improve their documentation. So far so good!

Using app

About 2 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Aug. 28, 2020

5 stars all the way. The app itself is excellent, highly customisable and easy to use with great features. On top of that, the customer service is exceptional. They really go above and beyond. Highly recommend!

Using app

Over 1 year

Total reviews

25

Average rating

4.4

5 / 5 Share

Aug. 28, 2020

Very versatile app for creating a complex filtering system of multiple product variants. Customer service is also great with quick com and solution support. Great work!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 28, 2020

The filter is easy to set up and to work with. The work of support team is excellent! We highly reccomend

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

The support at PF&S is SECOND TO NONE! I had an idea that I wanted custom-created for our store, which involved using the Merchandising and Synonym functionalities in not only the Search Results Page, but the Instant Search Results. Without hesitation the PF&S team got to work on what they could do (shout-out to Lia!), and within 24 hours my request was installed on our website (mrpoolman.com.au). The app itself is also fantastic, very intuitive yet easy to use and it's filtering functionality is great. We have A LOT of SKU's (~800) so this was super important for us. Out of the box looks great, any customisations are very easy to make also. Low dev cost needed to install this app, pretty much plug and play. Cannot recommend enough. Natalie, Mr Pool Man.

Using app

About 2 months

Total reviews

19

Average rating

5.0

Developer Reply

Dear Natalie, Thank you for taking the time to provide us this rating, your opinion is valued greatly in letting us know we're on the right track! So delighted that we were able to make things to meet your expectations. Our dedicated staff, especially, Lia would be pleased that our efforts resonated with you. Again, we appreciate your kind words and do feel grateful for customers like you. Boost team

5 / 5 Share

Aug. 27, 2020

This app is incredible - was recommended to use it for its filters primarily for our big catalogue, but there have been some other huge wins with it too. A big bonus has been ability to arrange for in-stock products to show first - we didn't want to remove all of these for social proof and FOMO, but it's nice to be able to focus on the in-stock first. They seem to be adding new features that are actually useful regularly as well, and their support when we had issues was incredibly fast. Thank you team!

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Dear team, We are over the moon to hear your recommendations and this amazing review. It's music to our ears hearing you enjoyed your experience with our app, especially with our Sort available products first feature. We will share this story with the whole team to keep up their nice work with far more advanced features to come. As always, we are here for you whenever you need us. Boost team

5 / 5 Share

Aug. 27, 2020

Great app, amazing support! It shows the products in a few layouts you can pick from, if you are a bit savvy you can also customize it to show it exactly as you need. Support helped me over the course of a couple of weeks to set everything up, they are great!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Hearing that you had a great experience is the best thing we could hope for! It was a pleasure serving you and we all feel thrilled that you are pleased with the results we were able to help. Thanks for placing your trust in us and your willingness to share. We’re here for you anytime. Wishing you continued success. Boost team

5 / 5 Share

Aug. 27, 2020

Product Filter & Search has always been so helpful in its support! We have a fairly customized theme and they have worked tirelessly to ensure we deliver a great experience to our customers. Thank you Jack, Marcel, and everyone else on the team.

Using app

About 1 year

Total reviews

13

Average rating

4.9

Developer Reply

Dear team, Many thanks for taking the time to share your thoughts and feedback with us! It is wonderful to hear that Jack and Marcel were able to provide you with an excellent experience, which we strive to provide all our customers. As always, we're happy when you're happy and we do expect your next reach out! All the best, Boost team

5 / 5 Share

Aug. 27, 2020

Great app and great support. I love to working with this app. All I need presents in Product Filter & search app. Thank you very much for your work!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

The filter functionality is very versatile and and customizable. Very powerful combined with metafields. The support team is very reactive and solution oriented. Exactly what I expect as a Shopify Partner Agency.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you for taking the time to write about your experience! We couldn’t be happier that our app and service provided you with a pleasant experience. We will be sharing your feedback amongst our team. Again, feel free to reach out to us should there is anything we can make to make it more awesome. All the best, Boost team

5 / 5 Share

Aug. 26, 2020

Love this app - the filter options are very flexible, the search feature is great, the customer support is FANTASTIC! Highly recommend it!

Using app

About 1 year

Total reviews

17

Average rating

4.7

5 / 5 Share

Aug. 25, 2020

The Product Filter app just works and really improves the customer journey, especially in product/variant rich shops. Also the support is fast responding and did a really great job solving an issue that we encountered. Absolute reccomendation.

Using app

10 months

Total reviews

11

Average rating

4.7

Developer Reply

Hello, We are thrilled to hear your kind words. It does mean a lot to us. By letting us know how good impact our app does, you just make our day! Also, as you already noticed, our team always stays here to assist any concern/ issue you may have. Just let us know at any time. We wish you continued success! Boost team

5 / 5 Share

Aug. 24, 2020

Great App. Support was terrific. Quick response and took care of formatting issues we had with the initial install.

Using app

5 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

Fantastic customer service and very easy to use. This app is a must for everyone! highly recommended.

Store

KDNK

Using app

About 2 years

Total reviews

4

Average rating

5.0