Boost AI Search & Filter
#1 Shopify AI Search & Filter app | 14,000+ users
Rating
4.7
feedback
1,956
chart
#661
All reviews
Rating Breakdown
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Aug. 6, 2019
I recently installed this app but had a few issues with it integrating with other apps and also our theme. The Boostcommerce team provided excellent support and fixed all issues quickly. I love how the app looks on our site and I'm sure it will provide a better customer experience.
Aug. 2, 2019
This app has been a huge help in organizing my collection pages they way we need them. We have SOLD items sorted to the bottom of the page, a default alphabetical sort, and filter options by product type, vendor and price. Most importantly, Henry and his team offer excellent customer service. They are prompt and have resolved all of my issues as we've incorporated their app. Thank you BoostCommerce!
Hi ReFind Kitchens team, Thank you for taking the time to leave us such a beautiful review. We really do appreciate it. We will strive to deliver great experiences consistently. As always, if there is anything we can ever help you out with, please do let us know. Wishing you every success. BoostCommerce team
Aug. 1, 2019
We had tried another filter app before this one and had endless issues. We switched to this one and it was so easy. Integrated so seamlessly and works so well. It was somewhat confusing to edit the filter systems at first but there are so many helpful articles that it just takes some time to learn the app. The best part is the support. If I could rate support over 5 stars I could!! They were so HELPFUL and so RESPONSIVE. Could not recommend this app more highly.
Hello, Thank you for sharing your thought. We're overjoyed to learn that you are seeing the benefit of using our app and how it is acting as a springboard for learning. As ever though, please keep us updated if there is anything else we can help you out with. Wishing you continued success. BoostCommerce team
July 30, 2019
Great support from these guys! Very happy with this app and their quick support. I highly recommend them, keep up the good work.
July 29, 2019
truly awesome - speedy support. do not hesitate to purchase. Complety recomend
July 27, 2019
Very good app. Easy to use and the support is good...................................................
July 25, 2019
Awesome app, helped me sort out a mess of products. Great support aswell, replied within an hour and any question I had was answered and solved.
July 25, 2019
We love this app for our filters and search. We were able to get the filters we wanted with no sacrifice for design. However, we hate that it does not recognize changes to products or collections and forces you to sync every time you move something around in a collection for it to be recognized in the Online Store. If you use manual sort in your collections, this aspect is kind of a nightmare. Support was able to reduce the amount of time before it auto-syncs, but it's still a hassle. We've used another search app in the past and it had no impact on collections. If new products were added, we manually synced and that was fine. Overall, great for filters and search, which is what it's for but HATE the issue it's caused for merchandising.
Hello, Thank you for your feedback! We are delighted that you are seeing the benefit of using our app in optimizing product findability. Actually, the sync between our system and Shopify is automatic via webhook mechanism. The process of a single webhook is almost instantly. However, it's not always the case due to some technical limitations, including there are some kinds of update that we don't receive any webhook from Shopify (https://community.shopify.com/c/Shopify-APIs-SDKs/Webhook-not-received-when-products-reordered-manually-in-a/m-p/546587#M36085). With the intention of making these limitations less affect your site, we have activated the Quick Sync mechanism for your store. By doing this, our app will automatically trigger a quick sync every 3 minutes to update any modification you have made even though there is no webhook received. Thanks again for taking the time to share with us! We always appreciate feedback and suggestions. Wishing you every success!
July 23, 2019
This app worked like a charm. Support was excellent too. Highly recommended and will help your conversions. Go get em...
July 23, 2019
This app is really easy to customize! We've only been using it on the website for a few weeks, and it just works like a charm.
July 22, 2019
Love this app, looks beautiful on the site and easy to use. It did cause a few hiccups in the coding, but I reached out to support and got an immediate response and the problem fixed within a day or so. Excellent customer service & great product!
July 17, 2019
Super happy with this app! The search function works well on our store and customers use it all the time. We had a small issue recently and they were incredibly responsive and fixed it within hours. Amazing customer service!
July 15, 2019
Highly recommend!!! top class customer service... As always, perfect job, fast and professional. Henry is very good and has a lot of good ideas, beyond my expectations. Thanks.
July 14, 2019
They have responded to my feature requests and did a good job. I would recommend this App to my friends and colleagues.
July 11, 2019
I'm in love with how streamlined searching and filtering is on my shop now. It's easy to set everything up and customer support is one of the best I've encountered for an app (even though I needed something fixed during the free trial). I won't be hesitating to subscribe to the paid option when the trial is up, this app is a keeper!
Dec. 10, 2019
Customer service has very responsive - one of the best apps on the Shopify store. Highly recommend to other sellers
July 11, 2019
Really happy with the this app. We've had some problems with filters until we started using this app. I've received great support and communication to solving the issues i've had so far. My pagination didn't work because i was customizing my theme they solved it within a day. The auto installer didn't work so i received custom installation on my previous theme. Looks great and works fine! Great app! Recommended.
Hello, We are incredibly grateful that you took the time out to leave us this awesome review. It really means the world to us to know that you have seen our outstanding Customer support team. It's simply what we are here for. If there is anything else you need, please notify us. Warm regards, BoostCommerce team
July 10, 2019
Really amazing app and even better support. Quick response, always willing to help. Highly recommend using this app above all others.
July 10, 2019
robust product great customer service.. if you are looking for filter/search service this is the ONE.
July 10, 2019
Great customer service. Support customized the filter exactly how I needed it done. Very grateful for the service. Would recommend this app!