Sami Product Labels & Badges
Product Labels | Product Badges
Rating
4.9
feedback
1,010
chart
#272
All reviews
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Feb. 18, 2025
I want to give a huge shoutout to the support team, especially Leika! Her assistance was outstanding and incredibly helpful. Leika was extremely knowledgeable, friendly, and patient while answering all my questions and addressing my concerns. It's rare to encounter such dedicated and supportive service! Thanks to her fantastic work, everything is running smoothly now. I highly recommend their support! Thank you so much for the amazing help! DI / www.steinkunstwerk.de
Feb. 17, 2025
Have just set this up and Haley was a massive help on the support chat. We wanted to use a custom GIF which Haley helped us do in no time. Very easy to use and great customer service.
Feb. 14, 2025
Bin sehr zufrieden! Sehr schnelle und nette Support. Ich kann nur weiterempfehlen!
Feb. 13, 2025
This app is amazing! Haley from customer support was also so heplful when setting up the app settings - highly recommend :)
Feb. 12, 2025
The functions are comprehensive and the operation is simple. If you encounter any problems, the technical team will handle them promptly.
Feb. 10, 2025
Atendimento excelente resolveu super rápido. Recomendo. Excellent service resolved super quickly. I recommend.
Feb. 6, 2025
The app works great and has more functionality for the price point than other apps. Tech service was also very speedy in resolving a couple of glitches I had.
Jan. 28, 2025
We are very satisfied with the app, and the excellent service! We have had a issue after updating our theme and we got very fast responses , They are a pleasant to work with!
Jan. 23, 2025
Ottima applicazione, consiglio vivamente a chi come me necessita di aggiungere label al proprio negozio, nel mio caso solo ad alcune collezioni specifiche. Ottima assistenza in tempo reale, in particolare Haley mi ha assistita con tanta professionalità e gentilezza.
Jan. 20, 2025
Initially worked perfectly, but soon the only badge I had setup (and set to only show on products in a single collection) began showing up on nearly every image across our store, including on non product pages, blogs, and even the logo on our site's header, spreading like a cancer. Support was disappointing. As a US customer they are not available during working hours. After supplying multiple screenshots, and leaving the badge up overnight for them to investigate (leaving the issue to continue to show for customers), they had made absolutely no progress by the next morning, and just asked for more screenshots. I was not willing to continue displaying the badge and let this issue continue to plague our store in order for them to continue to investigate, as I was not confident they would be able to find a solution expediently, especially for such a simple function that many other apps could perform. Now I am getting an "unexpected error" when attempting to modify this badge and/or create a new one, making the app unusable, across multiple browsers. Support's only suggestion was to clear my cache, and then asked me to wait until the next working day for a developer to look into the problem, as they were offline as of 10am MST. Uninstalled across our three shopify sites, and disappointed.
First of all, we truly apologize for the bad experience you have had with our app. The app has been updated on the previous day you contacted us, and we really hadn't been able to control this issue right away. We're so so sorry about this matter. However, we have fixed and optimized the app's code to avoid these issues. If possible, I really hope you can give us another chance and reinstall the app. I believe this is just a different timezone between us. Hope you can understand and give us another chance to help you :< Once again, on behalf of the whole team, I'm really sorry for everything!