Rating

4.9

feedback

1,226

Reviews

chart

#270

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    28%
  • Less than a year
    45%
  • More than a year
    20%

Reviews Summary

The Shopify app has received overwhelmingly positive reviews from users, with many highlighting the excellent customer service provided by the support team, particularly mentioning individuals like Sean and Mabel. Users appreciate the app's ease of use, customization options for labels and badges, and quick response times for issue resolution. The support team is commended for being responsive, helpful, and proactive in assisting users with any challenges they face. However, there are a few mentions of minor issues such as lag when loading badges and the need for improvements in background shape options and image integration. Overall, the app is highly recommended for its functionality and the exceptional support provided by the team.

Highlights

Positive customer service experience with Sean and Mabel
Ease of use and customization options
Quick response times for issue resolution
Minor issues like lag when loading badges and limited background shape options
High recommendation from users

Rating Breakdown

  • 5
    96% (1,174 ratings)
  • 4
    2% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 20, 2024

Easy-to-use app and excellent customer service. Special thanks to Mabel for helping us troubleshoot the minor issues we had!

Using app

--

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Great app, very intuitive to use. Works exactly as expected, with lots of customisation when required. Customer Serivce team is great also, had some issues with labels being displayed on product page, the team had it fixed up in no time at all (within a few hours). I recommend it.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Very useful application. wide possibilities of label arrangement. And above all, fast and helpful support department.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Great customer service! Mabel and technician are patient and willing to solve every issues I have

Store

Sk1ntro

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Excellent app, easy to use and understand. Quick and knowledgeable staff to assist if something isn't quite right.

Using app

27 days

Total reviews

3

Average rating

3.7

All reviews

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