BSS: Product Labels & Badges
BSS Product Labels & Badges - Shopify App Store
Rating
4.9
feedback
1,107
chart
#58
All reviews
Rating Breakdown
Review RSS Feed
Aug. 9, 2023
Integrated with Warehouse 2.0, 4.2.3 and I couldn't get the badges to show on the product pages. It only showed on the collection pages. I opened a ticket, and Jennie had it sorted out within minutes. Wonderful service.
Thank you for your 5-star rating! We are so pleased that the Warehouse 2.0, 4.2.3 integration and our agent's swift resolution to your ticket query met your satisfaction. We are dedicated to providing a wonderful service and your feedback is highly appreciated.
Aug. 9, 2023
Really easy to use app, with a smart user interface. Great customer service, Jolie was very fast to respond and made the changes needed very quickly. Would definitely recommend!
Thank you for your kind words! We are so glad that you found our app easy to use and the customer service quick and helpful. We are really grateful to have you as one of our fans. Thank you again for the positive review!
Aug. 8, 2023
Pretty cool app I am enjoying it so far. Thank you Jolie you have been very helpful Pretty cool app I am enjoying it so far. Thank you Jolie you have been very helpful
Thank you so much for your 5-star rating! We really appreciate your kind words about our app. We're really glad to hear you're enjoying it so far!
Aug. 8, 2023
App is good, lost one star as it can be a little buggy in terms of caching and you do sometimes have badges/labels showing up in random places BUT I can't fault the customer service. Response within 30 mins always and usually a fix 30 mins later. Jena is particularly amazing. Reasonable value for money too. I recommend.
Thank you so much for your kind words! We are glad to hear that you have had a good experience with our customer service and appreciate all the compliments about our agent. We are glad to hear that you are recommending us and appreciate your feedback.
Aug. 8, 2023
Fast customer service! Tech people quickly solved the issue for me.
Thank you so much for your 5-star rating! We are grateful that our fast customer service and tech people were able to quickly solve your issue. Thank you for the kind words!
Aug. 7, 2023
great app with several useful functionalities . easy interface in the backend to setup options great support too!
Thank you for your 5-star rating! We are glad to hear that you appreciate our great app with its several functionalities and easy-to-use interface in the backend. We're also glad you recognize our great support!
Aug. 6, 2023
The app is very easy to understand and the support team is very quick in checking through issues for us to use the app in no time! Jolie is very keen to understand the issues that we were facing and instead of only solving the problem, she also made sure we understand what needs to be done to avoid similar issues in the future.
Thank you so much for your 5-star rating! We're glad to hear that you found the app easy to understand and that our support team was quick and ready to help. We also appreciate your kind words about our agent and her dedication to making sure you understand what caused the issue and how to prevent it in the future. We are truly thankful for your feedback and we hope you continue to have a good experience with our app.
Aug. 3, 2023
Excellent customer service and excellent features in this app! Give this one a go! Trust me, you will not regret it!
Thank you so much for your 5 star rating! We really appreciate it - it sounds like you loved our excellent customer service and features! We're so glad you'd recommend us to others - thank you!
Aug. 2, 2023
Great experience, fantastic app but even more importantly fantastic support team. Jennie was a great help and followed our issues step by step, until they were resolved. Keep up the great work!
Thank you so much for your kind words and your 5-star rating! We are so pleased that you had such a positive experience with us despite our limited business hours, and we really appreciate you taking the time to share your feedback.
Sept. 1, 2023
App support team has been very responsive. Will continue to use!
Thank you for sharing your experience with the app. It sounds like you've had some difficulty when using it and I apologize for the inconvenience. We understand the importance of prioritizing customer service and strive to provide support during US business hours but currently have business limitations. We appreciate the time you took to leave your feedback and thank you for your understanding.
July 31, 2023
Default implementation placed badge in the wrong spot (in the header) but Support helped fix this and it now works as expected.
Thank you for your 5 star rating and your kind words. We really appreciate that you took the time to point out the issue you had with the initial implementation of the badge, and are glad you were able to find a resolution with the support team. We are constantly striving to provide the best possible service and user experience. Thank you once again for your feedback!
July 27, 2023
The app's main functionality, generating and managing ecommerce labels, works well most of the time. However, I have encountered occasional glitches that caused delays and frustration. While these issues can be inconvenient, the silver lining is the outstanding customer service they offer. Whenever I faced a problem, the customer support team was quick to respond and incredibly helpful. They were patient in explaining to me the reason for some errors, and also resolved the issues within a 24H turnover. It's evident that they genuinely care about their users' experience and are committed to delivering top-notch assistance.
Thank you so much for your 5 star rating. We are very happy to know that you are enjoying our app and appreciate the kind words about our customer service team. It is our top priority to provide our users with the best experience possible. We appreciate your loyalty and are grateful for being our customer!
July 25, 2023
Muy buena la aplicación. Es fácil de usar, se actualiza rápido, funciona bien y el servicio al cliente es muy bueno.
Gracias por tu calificación de 5 estrellas. Estamos felices de que hayas encontrado que nuestra aplicación es fácil de usar, se actualiza rápido y el servicio al cliente es muy bueno. ¡Agradecemos tu apoyo!
July 24, 2023
amazing customer service, had slight positioning issue with our theme and support made sure this was fixes asap. thank you.
Thank you very much for your 5-star rating! We are delighted that you had an amazing customer service experience, even with a slight positioning issue. Our support team was quick to make sure this was sorted and we appreciate your kind words!
July 24, 2023
great customer service, fixed a minor issue with how the badge was showing on the website very promptly.
Thank you for your rating! We appreciate you recognizing our great customer service and our promptness in fixing the minor issue with the badge. We are thrilled and appreciate your business.
July 22, 2023
Great customer service, very fast to respond and made the changes needed very quickly. Would definitely recommend to others!
Thank you so much for your 5 star rating! We are so pleased to hear that you had a great experience with our customer service and that we were able to make the necessary changes quickly. We really appreciate your kind review and recommendation!
July 18, 2023
Easy to use and very customisable. Better than the inbuilt Shopify labels and badges.I like that the colours and styles can be customised.
Thank you so much for your five-star rating! We are so glad you enjoy using our labels and badges and that you appreciate the ease of use and customizability. We really appreciate your feedback and are so happy that you were able to customize colors and styles. Thank you for your kind review!
July 14, 2023
The app is easy to use, lots of different options and speedy support when it is needed. Recommended.
Thank you so much for your 5 star rating! We appreciate your positive feedback about the ease of use of the app, the wide range of options, and the speedy support that is available when needed. We are so glad that you recommend the App!
July 12, 2023
it's awesome. the function is useful, and when you meet some problems, the human service reply so quick. i like this app
Thank you so much for your rating! We appreciate the kind words and are delighted that you found the function useful and enjoyed the quick response from customer service. We hope you continue to have a great experience with our app!
July 11, 2023
Small issue with labels not appearing where they should have. Resolved quickly and without additional complication. Extremely helpful support.
Store
Laurelle Antique Jewellery
Using app
About 2 years
Thank you so much for your 5-star rating! We are so glad that we were able to resolve the small issue with labels quickly and without any additional complications. It's great to hear that you were happy with the support you received.