All reviews

Rating Breakdown

  • 5
    96% (1,066 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (10 ratings)
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5 / 5 Share

April 19, 2023

They have a very fast and good support line. They have produced a solution to all our problems at the moment. It's a good app.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for wonderful rating! We really appreciate the kind words about our fast and good support line, and we're really glad to hear that our solution worked for you and that you find our app to be good. We're thankful for your support!

5 / 5 Share

April 13, 2023

I'm using badges on some of my products, there was a minor issue and the team responded to my email and had the problem resolved in a matter of hours. Super happy with the support and outcomes.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We're so happy to hear you were satisfied with the badges on your products and our incredible customer service. We're delighted that our support team was able to resolve your problem within hours and that you are super happy with the outcome.

5 / 5 Share

April 9, 2023

The BSS Product Labels & Badges app makes it easy to add eye-catching labels and badges that motivate customers to buy. With versatile features like image uploads, a pre-designed library, and customization options for display conditions, this app offers everything you need to create unique labels that match your brand and campaign. I can attest to its ease of use and responsive customer support. I highly recommend the BSS Product Labels & Badges app as an excellent tool for any business looking to stand out and boost sales.

Using app

6 months

Total reviews

21

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We're so glad you found our BSS Product Labels & Badges app easy to use and that you're satisfied with our customer support. We are proud of the versatility our app offers to create custom labels and badges that match your brand. We truly appreciate your kind words and your recommendation!

5 / 5 Share

April 4, 2023

We really appreciate the custom label control and the support was amazing. We highly recommend BSS Product Labels & Badges.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are delighted to have earned your appreciation in regards to the custom label control, as well as the support we have provided. We are committed to providing exceptional experiences and are so glad we could do that for you. Your feedback is always welcomed. Thank you again!

5 / 5 Share

April 4, 2023

Jennie helped me on the moment and solved my size problem. The app its just what we needed. Thanks a lot

Using app

22 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for the 5 star rating! We are delighted that the app was exactly what you needed and that our agent was able to help you with your size problem! It really means a lot to us.

5 / 5 Share

April 4, 2023

First of all the team is great and verry kind, they help you with all you need tu customize. The app is great and usefull.

Store

petCA

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are so glad to hear that our team is great and very kind, helping you to customize to your needs. We are so delighted by your review and appreciate you taking the time out to share your experience with us. Have a wonderful day!

5 / 5 Share

April 3, 2023

Top rate service, within 10 minutes of contacting them for help, Jennie and the technician Nhat Hoang Ngoc were able to resolve the issue I was having. This is great as there is no messing about having to rewrite code, just sign in using your Shopify url and everything is linked. I have only created a label but it was simple to do and to attach to the products.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating and kind words! We are pleased that our customer service was able to help you out and that setting up your orders and labels was easy and fast. We strive to exceed customers’ expectations, so we are glad we could do that for you! Thank you again for your feedback and rating.

5 / 5 Share

March 29, 2023

easy install & fast respond. recommend. easy install & fast respond. recommend. easy install & fast respond. recommend.

Store

KISSIS

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We are thrilled to hear that you were pleased with the fast response and easy installation process. We are grateful for your support.

5 / 5 Share

March 29, 2023

Highly recommend the app. Did exactly what I needed on my site. Had a little issue on initial install. But contacted support, and Jennie and the technician, Hieu Vu Minh where quickly to my aid, and corrected the issue immediately. That's what you call "Good Customer Service" in a time when its not really given anymore! Thank You

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating and kind words! We really appreciate it, and we're glad to see that the customer service was up to your standards. You were so kind to note the exemplary effort of our team members. We look forward to continuing to provide you great service and an excellent experience!

5 / 5 Share

March 29, 2023

Easy to use, rich with functionality and above all - Absolutely GREAT support team! I like how the labels load fast and sharp and that there are so many options to set conditions (by collection, by specific tags, include, exclude etc...). Jolie Nguyen from support team and Hoang Ngoc Nhat from Dev team were able to quickly and professionally assist me with some minor issues I had. I recommend it to anyone looking for a straight forward, easy to use and reliable app. This app totally deserves 5 stars!

Store

WeShoes

Using app

About 1 year

Total reviews

14

Average rating

4.7

Developer Reply

Thank you so much for taking the time to leave us this glowing 5 star review. We’re so happy you appreciated our easy to use, rich with functionality, our agents and also the reliability of our app. We can’t thank you enough for your kind words and we’re grateful for your support.

5 / 5 Share

March 23, 2023

Application qui correspond parfaitement au besoin, de plus le support et super réactif et fournis un excellent travail, je recommande vivement !

Using app

16 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you very much for your 5 star rating, it's much appreciated! We're glad our app met your needs and our support agents were responsive and did a great job. Thanks again for your positive review!

5 / 5 Share

March 23, 2023

10/5 stars!! I had some technical issues with the integration of this app with my theme which caused some product labels to not show up properly. I contacted the support and got a response within minutes from Jennie! She quickly identified the issues and sent over a task to their tech guy Ninh Nguyen Van. After just a few moments the issue was resolved and now everything seems to be working perfectly. I've been running Shopify stores for the last 5 years and have used countless apps since the beginning but this has to be the absolute best experience when it comes to customer care. Keep up the good work. This app will play a crucial part in showing our different offers properly to our customers. I could not be any happier!

Store

MyBlend

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are truly grateful for your kind words and we are so thrilled that we could help you with those technical problems. It's always our goal to provide the best customer service and experience, and we are glad that we have achieved that for you. We look forward to being your go-to app for your Shopify stores and are here to assist you whenever you need us. Your support and rating mean so much to us and we thank you for that.

5 / 5 Share

March 22, 2023

First and foremost, I want to emphasize how impressed I was with the level of customer service provided by the BSS team, particularly Jena and Vu Minh Hieu. They went above and beyond to ensure that the software was customized to fit my store's unique needs, answering all of my questions and offering expert guidance every step of the way. As for the software itself, I couldn't be happier with its functionality and ease of use. The ability to add labels and badges to my products has been a game-changer, helping me to better highlight certain items and increase sales as a result. The software integrates seamlessly with Shopify, allowing for a smooth and hassle-free experience. One of the standout features of BSS Product Labels & Badges is its flexibility - there are a wide range of customization options available, from choosing the size and placement of the labels to selecting from a variety of pre-made templates or creating your own. This level of customization allows me to tailor the software to fit my brand perfectly, and ensures that my products stand out in a crowded marketplace. Overall, I highly recommend BSS Product Labels & Badges to any Shopify store owner looking to improve their product listings and increase sales.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are delighted to hear how much you enjoy BSS Product Labels & Badges and how it has been so helpful in highlighting certain items and increasing sales. We appreciate your kind words and value your feedback. Thank you for choosing BSS Product Labels & Badges!

5 / 5 Share

March 21, 2023

Works great, good support to fix conflicts with our theme. Good functionality, highly recommended.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are so pleased to hear you like our product and have good support for fixing conflicts with your theme. We appreciate your kind words and highly recommend our product!

5 / 5 Share

March 21, 2023

Great App, very comprehensive features. And good customer service support, quickly help me solve the problem, highly recommended!

Store

Powdeom

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We're delighted that you appreciate our comprehensive features and excellent customer service! We're so glad we could quickly help you solve your problem. Thank you for your positive review and recommendation!

5 / 5 Share

March 20, 2023

Product does exactly what I needed which is, of course, awesome. But what made this app great was the amazing customer service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5 star rating and for your kind words about our product and customer service! We are delighted that the product does exactly what you needed and that you had an amazing customer service experience. We appreciate your feedback and value your loyalty!

5 / 5 Share

March 16, 2023

The Customer Service is great. I got an answer to my request very quickly and they helped me to fix it.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a 5-star rating and for pointing out the great customer service you received. We are thrilled to hear that you got a prompt answer and were able to solve your problem quickly. It's so rewarding to hear such motivating feedback and we appreciate it. |

5 / 5 Share

March 17, 2023

I'm so happy with this app! Now we can show off NEW items or STAFF FAVES or whatever we want to highlight with a badge that shows up exactly where we want, and nowhere we don't want it to show. This feature is not native to shopify, maybe some themes offer it, I don't know. But I was able to design my own set of badges and then put them on whatever products I wanted. It's just perfect. I needed a little customer support and Tran Duc Nam and Jennie were SO quick and helpful. I'm a huge fan.

Using app

About 1 month

Total reviews

5

Average rating

4.8

Developer Reply

Thanks so much for your 5 star rating and positive review! We're delighted to hear that you can design your own set of badges for the products you select - this feature is definitely not native to Shopify and it's great to hear that it works for you. We appreciate your support!

5 / 5 Share

March 13, 2023

Great app, increased my conversion rate by a bunch. Jennie as the supporter and Hoang Ngoc Nhat were very helpful when it came to supporting me and customising the app. They helped me very quickly and solved any issues

Store

VoltPPE

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We truly appreciate your kind words and very glad to be able to help you customize the app. Our agents have gone above and beyond to ensure you have had the best experience possible. We hope you continue to have success with the app!

5 / 5 Share

March 10, 2023

I think BSS label app is really the top best! Here is my using experience: Firstly, I was impressed with the app's interface and ease of use. Creating labels and badges for my products was straightforward, and I appreciated the variety of options available to customize the design and placement of the badges. However, when I encountered issues with displaying the badges correctly on my international site pages, I was initially concerned about the level of support I would receive. Fortunately, Jolie Nguyen's prompt and friendly response put my worries to rest. She was quick to address my questions and concerns, and her enthusiasm for the app was evident. Moreover, Jolie and dev Nguyen Van Ninh's technical expertise and patience in fixing the display issue were commendable. They took the time to understand my site's configuration and worked tirelessly to ensure that the badges were showing up correctly on all pages. I also appreciated their willingness to help with CSS modifications to achieve the desired look for my badges. In conclusion, I am extremely satisfied with my experience with the Product Labels & Badges app. The app is user-friendly, and customizable, and provides a range of options to add labels and badges to products. However, what truly sets this app apart is the exceptional level of customer support provided by Jolie Nguyen and Nguyen Van Ninh. I would highly recommend this app to anyone looking for a reliable and professional way to add labels and badges to their products.

Store

DEPULEY

Using app

5 months

Total reviews

24

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We are incredibly grateful for your kind words and thrilled to hear that you found our app user friendly and customizable with a range of options. From designers to support staff, we are proud of the team we have in place working hard behind the scenes to ensure that all of our customers have an outstanding experience. We are so glad that we were able to help you and provide you with a positive experience! Thank you again for your fantastic review.