BSS: Product Labels & Badges
BSS Product Labels & Badges - Shopify App Store
Rating
4.9
feedback
1,107
chart
#58
All reviews
Rating Breakdown
Review RSS Feed
April 21, 2023
The app didn’t work for me as it created a conflict with my product filter app. Since I made a backup of my theme, I was able to revert to that after uninstalling the app. I recommend you make a backup before trying it. Their tech support reached out, offering to take a look.
Thank you so much for your feedback. We appreciate your taking the time to let us know about your experience. We are sorry that our app slowed down your site and conflicted with your product filter app. We understand how frustrating this must have been. In this case, if there might some leftover code of our app on your theme, we can for sure help you to remove them all. Also, regarding the conflict, it's really hard for us to be compatible with filter apps since normally, they are rendered by JS on your theme in which we cannot add our code there to make our app work. Still, we can try to double-check that if you can give us another opportunity. Kindly contact us any time at [email protected].
April 19, 2023
I had the pleasure to find BSS Products Labels and Badges after trying so many apps that would deliver on the features and functionality I needed. Not only did BSS deliver but the staff (especially Jena) was amazing! She and the rest of her team set an example of what true customer service and value is all about. Needless to say, my store has benefited in so many ways by adding this app. If you're looking for the best, easy to use app with so many features and functionality when it comes to labels and badges, you are in good hands with this app!
April 19, 2023
Great support, no matter if you are a free user or paid user and much potential on this app! Hope to see more updates on it.
Thank you so much for your 5 star rating! We are so happy to hear that you appreciate our great support for both free users and paid users as well as the potential this app has. We hope to continue developing it and bring more updates to it. Many thanks!
April 19, 2023
They have a very fast and good support line. They have produced a solution to all our problems at the moment. It's a good app.
Thank you so much for wonderful rating! We really appreciate the kind words about our fast and good support line, and we're really glad to hear that our solution worked for you and that you find our app to be good. We're thankful for your support!
April 14, 2023
Ganze Website zerschossen nach dem ersten herunterladen. Schriften und Bilder alles kaputt. BLOß NICHT DOWNLOADEN!
Thank you for letting us know about your experience. We apologize for the whole site shattered after the first download. Hopefully you can give us another chance to setup our app on your site and fix all the issues. Our agents and our technical guys can for sure help with this. Appreciate a lot!
April 13, 2023
I'm using badges on some of my products, there was a minor issue and the team responded to my email and had the problem resolved in a matter of hours. Super happy with the support and outcomes.
Thank you for your 5-star rating! We're so happy to hear you were satisfied with the badges on your products and our incredible customer service. We're delighted that our support team was able to resolve your problem within hours and that you are super happy with the outcome.
April 9, 2023
The BSS Product Labels & Badges app makes it easy to add eye-catching labels and badges that motivate customers to buy. With versatile features like image uploads, a pre-designed library, and customization options for display conditions, this app offers everything you need to create unique labels that match your brand and campaign. I can attest to its ease of use and responsive customer support. I highly recommend the BSS Product Labels & Badges app as an excellent tool for any business looking to stand out and boost sales.
Thank you so much for your 5 star rating! We're so glad you found our BSS Product Labels & Badges app easy to use and that you're satisfied with our customer support. We are proud of the versatility our app offers to create custom labels and badges that match your brand. We truly appreciate your kind words and your recommendation!
April 4, 2023
We really appreciate the custom label control and the support was amazing. We highly recommend BSS Product Labels & Badges.
Thank you so much for your 5 star rating! We are delighted to have earned your appreciation in regards to the custom label control, as well as the support we have provided. We are committed to providing exceptional experiences and are so glad we could do that for you. Your feedback is always welcomed. Thank you again!
April 4, 2023
Jennie helped me on the moment and solved my size problem. The app its just what we needed. Thanks a lot
Thank you so much for the 5 star rating! We are delighted that the app was exactly what you needed and that our agent was able to help you with your size problem! It really means a lot to us.
April 4, 2023
First of all the team is great and verry kind, they help you with all you need tu customize. The app is great and usefull.
Thank you so much for your 5-star rating! We are so glad to hear that our team is great and very kind, helping you to customize to your needs. We are so delighted by your review and appreciate you taking the time out to share your experience with us. Have a wonderful day!
April 3, 2023
Top rate service, within 10 minutes of contacting them for help, Jennie and the technician Nhat Hoang Ngoc were able to resolve the issue I was having. This is great as there is no messing about having to rewrite code, just sign in using your Shopify url and everything is linked. I have only created a label but it was simple to do and to attach to the products.
Thank you so much for your 5 star rating and kind words! We are pleased that our customer service was able to help you out and that setting up your orders and labels was easy and fast. We strive to exceed customers’ expectations, so we are glad we could do that for you! Thank you again for your feedback and rating.
March 29, 2023
easy install & fast respond. recommend. easy install & fast respond. recommend. easy install & fast respond. recommend.
Thank you so much for the 5-star rating! We are thrilled to hear that you were pleased with the fast response and easy installation process. We are grateful for your support.
March 29, 2023
Highly recommend the app. Did exactly what I needed on my site. Had a little issue on initial install. But contacted support, and Jennie and the technician, Hieu Vu Minh where quickly to my aid, and corrected the issue immediately. That's what you call "Good Customer Service" in a time when its not really given anymore! Thank You
Thank you so much for your 5 star rating and kind words! We really appreciate it, and we're glad to see that the customer service was up to your standards. You were so kind to note the exemplary effort of our team members. We look forward to continuing to provide you great service and an excellent experience!
March 29, 2023
Easy to use, rich with functionality and above all - Absolutely GREAT support team! I like how the labels load fast and sharp and that there are so many options to set conditions (by collection, by specific tags, include, exclude etc...). Jolie Nguyen from support team and Hoang Ngoc Nhat from Dev team were able to quickly and professionally assist me with some minor issues I had. I recommend it to anyone looking for a straight forward, easy to use and reliable app. This app totally deserves 5 stars!
Thank you so much for taking the time to leave us this glowing 5 star review. We’re so happy you appreciated our easy to use, rich with functionality, our agents and also the reliability of our app. We can’t thank you enough for your kind words and we’re grateful for your support.
March 28, 2023
Out of principle, I never rate 4 stars, but I can say it is almost a 5 star rating because the help I received was almost instant and the communication was very easy with the support team. Jolie and Cao helped me resolve the bug like issue on my store front that came with the label. Very useful app and it has diverse settings so I liked it. Thank for helping me :)
Thank you so much for your 4 star rating! We really appreciate that you found our agents to be helpful, and it's great to hear that you found the app to be very useful with its diverse settings. Our goal is to provide the best possible customer service, and we're happy we could help you with the bug-like issue. Thank you for your support!
March 23, 2023
Application qui correspond parfaitement au besoin, de plus le support et super réactif et fournis un excellent travail, je recommande vivement !
Thank you very much for your 5 star rating, it's much appreciated! We're glad our app met your needs and our support agents were responsive and did a great job. Thanks again for your positive review!
March 23, 2023
10/5 stars!! I had some technical issues with the integration of this app with my theme which caused some product labels to not show up properly. I contacted the support and got a response within minutes from Jennie! She quickly identified the issues and sent over a task to their tech guy Ninh Nguyen Van. After just a few moments the issue was resolved and now everything seems to be working perfectly. I've been running Shopify stores for the last 5 years and have used countless apps since the beginning but this has to be the absolute best experience when it comes to customer care. Keep up the good work. This app will play a crucial part in showing our different offers properly to our customers. I could not be any happier!
Thank you so much for your 5-star rating! We are truly grateful for your kind words and we are so thrilled that we could help you with those technical problems. It's always our goal to provide the best customer service and experience, and we are glad that we have achieved that for you. We look forward to being your go-to app for your Shopify stores and are here to assist you whenever you need us. Your support and rating mean so much to us and we thank you for that.
March 22, 2023
First and foremost, I want to emphasize how impressed I was with the level of customer service provided by the BSS team, particularly Jena and Vu Minh Hieu. They went above and beyond to ensure that the software was customized to fit my store's unique needs, answering all of my questions and offering expert guidance every step of the way. As for the software itself, I couldn't be happier with its functionality and ease of use. The ability to add labels and badges to my products has been a game-changer, helping me to better highlight certain items and increase sales as a result. The software integrates seamlessly with Shopify, allowing for a smooth and hassle-free experience. One of the standout features of BSS Product Labels & Badges is its flexibility - there are a wide range of customization options available, from choosing the size and placement of the labels to selecting from a variety of pre-made templates or creating your own. This level of customization allows me to tailor the software to fit my brand perfectly, and ensures that my products stand out in a crowded marketplace. Overall, I highly recommend BSS Product Labels & Badges to any Shopify store owner looking to improve their product listings and increase sales.
Thank you so much for your 5-star rating! We are delighted to hear how much you enjoy BSS Product Labels & Badges and how it has been so helpful in highlighting certain items and increasing sales. We appreciate your kind words and value your feedback. Thank you for choosing BSS Product Labels & Badges!
March 21, 2023
Works great, good support to fix conflicts with our theme. Good functionality, highly recommended.
Thank you so much for your 5 star rating! We are so pleased to hear you like our product and have good support for fixing conflicts with your theme. We appreciate your kind words and highly recommend our product!
March 21, 2023
Great App, very comprehensive features. And good customer service support, quickly help me solve the problem, highly recommended!
Thank you so much for your 5 star rating! We're delighted that you appreciate our comprehensive features and excellent customer service! We're so glad we could quickly help you solve your problem. Thank you for your positive review and recommendation!