All reviews

Rating Breakdown

  • 5
    96% (1,066 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (10 ratings)
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5 / 5 Share

March 20, 2023

Product does exactly what I needed which is, of course, awesome. But what made this app great was the amazing customer service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5 star rating and for your kind words about our product and customer service! We are delighted that the product does exactly what you needed and that you had an amazing customer service experience. We appreciate your feedback and value your loyalty!

5 / 5 Share

March 16, 2023

The Customer Service is great. I got an answer to my request very quickly and they helped me to fix it.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a 5-star rating and for pointing out the great customer service you received. We are thrilled to hear that you got a prompt answer and were able to solve your problem quickly. It's so rewarding to hear such motivating feedback and we appreciate it. |

5 / 5 Share

March 17, 2023

I'm so happy with this app! Now we can show off NEW items or STAFF FAVES or whatever we want to highlight with a badge that shows up exactly where we want, and nowhere we don't want it to show. This feature is not native to shopify, maybe some themes offer it, I don't know. But I was able to design my own set of badges and then put them on whatever products I wanted. It's just perfect. I needed a little customer support and Tran Duc Nam and Jennie were SO quick and helpful. I'm a huge fan.

Using app

About 1 month

Total reviews

5

Average rating

4.8

Developer Reply

Thanks so much for your 5 star rating and positive review! We're delighted to hear that you can design your own set of badges for the products you select - this feature is definitely not native to Shopify and it's great to hear that it works for you. We appreciate your support!

4 / 5 Share

March 13, 2023

Customer service was responsive, quick, and efficient. As far as the app itself, we are still trying to adapt it to our needs.

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your review! We are very pleased to hear that our customer service was responsive, quick, and efficient. We appreciate your feedback and will continue to strive to optimize our app to meet your needs.

5 / 5 Share

March 13, 2023

Great app, increased my conversion rate by a bunch. Jennie as the supporter and Hoang Ngoc Nhat were very helpful when it came to supporting me and customising the app. They helped me very quickly and solved any issues

Store

VoltPPE

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We truly appreciate your kind words and very glad to be able to help you customize the app. Our agents have gone above and beyond to ensure you have had the best experience possible. We hope you continue to have success with the app!

5 / 5 Share

March 10, 2023

I think BSS label app is really the top best! Here is my using experience: Firstly, I was impressed with the app's interface and ease of use. Creating labels and badges for my products was straightforward, and I appreciated the variety of options available to customize the design and placement of the badges. However, when I encountered issues with displaying the badges correctly on my international site pages, I was initially concerned about the level of support I would receive. Fortunately, Jolie Nguyen's prompt and friendly response put my worries to rest. She was quick to address my questions and concerns, and her enthusiasm for the app was evident. Moreover, Jolie and dev Nguyen Van Ninh's technical expertise and patience in fixing the display issue were commendable. They took the time to understand my site's configuration and worked tirelessly to ensure that the badges were showing up correctly on all pages. I also appreciated their willingness to help with CSS modifications to achieve the desired look for my badges. In conclusion, I am extremely satisfied with my experience with the Product Labels & Badges app. The app is user-friendly, and customizable, and provides a range of options to add labels and badges to products. However, what truly sets this app apart is the exceptional level of customer support provided by Jolie Nguyen and Nguyen Van Ninh. I would highly recommend this app to anyone looking for a reliable and professional way to add labels and badges to their products.

Store

DEPULEY

Using app

5 months

Total reviews

24

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We are incredibly grateful for your kind words and thrilled to hear that you found our app user friendly and customizable with a range of options. From designers to support staff, we are proud of the team we have in place working hard behind the scenes to ensure that all of our customers have an outstanding experience. We are so glad that we were able to help you and provide you with a positive experience! Thank you again for your fantastic review.

5 / 5 Share

March 9, 2023

I like how I can upload my own graphics and use them. I was having some technical difficulties and the support time - Jolie Nguyen and Bui Dinh Du, had very fast response time and via collaboration, helped my fix the issue I was having. So I am very thankful for that!

Store

Canine

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5 star rating! We are glad to hear that you had a positive experience with our graphic upload feature and our customer service team in which they have provided an excellent response time and helped you solve the technical issue you were having. We are thankful for your feedback!

5 / 5 Share

March 8, 2023

The app interface is straight and easy to use. Furthermore, I can upload my own badge and label, which is very convenient. I'm content with the customer service. I had the pleasure of interacting with Jennie, who was a great supporter. And her technician Dinh Trong Linh fixed my issue quickly. I would highly recommend this app. It would be a great addition to your shop. --------- Giao diện ứng dụng trực quan và dễ sử dụng. Hơn nữa, tôi có thể tải lên huy hiệu và nhãn của riêng mình, điều này rất thuận tiện. Tôi hài lòng với dịch vụ khách hàng. Tôi rất vui khi được làm việc với Jennie, một nhân viên hỗ trợ khách hàng tuyệt vời. Và kỹ thuật viên Đinh Trong Linh của cô ấy đã khắc phục sự cố của tôi một cách nhanh chóng. Tôi rất muốn giới thiệu ứng dụng này. Nó sẽ là một bổ sung tuyệt vời cho cửa hàng của bạn.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! I'm glad that you found the app interface easy to use. It's wonderful to hear that our customer service was helpful. We appreciate your recommendation and thank you for taking the time to leave us a review. --------- Cảm ơn rất nhiều vì đã review 5 sao cho team mình. Team sẽ luôn cố gắng không ngừng để cải thiện chất lượng dịch vụ và sản phẩm!

5 / 5 Share

March 7, 2023

I install the Product Label & Badge app from BSS Commerce, it's been a great addition to my business. Not only does it have everything I need to create custom badges and labels for my products, but the customer support has been fantastic as well. I had some trouble installing the app on my Focal theme, but thanks to the quick and efficient support from Jennie and Nguyen Van Ninh, the issue was resolved in no time. They were both very responsive and helpful, and I couldn't have asked for better service. Once the app was up and running, I was impressed with the range of options available to me. I was able to create custom labels and badges to highlight certain features or promotions, and the process was straightforward and easy to understand. The app also integrates seamlessly with my store, which is a huge plus. With a wide range of customizable badges and labels available, as well as exceptional customer support, this app offers great value for its price.

Store

Lounge

Using app

5 months

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much for your 5 star rating! We're so glad that our app and customer service have been able to meet your needs. It's wonderful to hear that the app integrates seamlessly with your store and you appreciate the range of customizable labels and badges available. Thank you for taking the time to provide us such constructive feedback. It has been a pleasure working with you.

5 / 5 Share

March 7, 2023

We recently started using the Product Label & Badge app for our online store and I must say that I am thoroughly impressed with it. Until now, it has been a great product that is easy to use and user-friendly. The interface is intuitive and the features are well-designed, making it simple to create and customize labels for my products. The customer service is good too and solve issues quickly. I had the pleasure of interacting with Jennie, who was a great supporter. She was incredibly helpful and went above and beyond to assist me with my queries. The tech guy Tran Duc Nam also great and quickly fixed my issue. I also appreciate the app's frequent updates and the fact that the developers are constantly working to enhance the user experience. It's clear that the team behind this app is dedicated to providing the best possible service to its users, and that's something that I value. In conclusion, I highly recommend the Product Label & Badge app to anyone who wants to add some pizzazz to their online store.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are so glad that you are impressed with our Product Label & Badge app and appreciate a lot for your kind words about our user-friendly interface and intuitive features. We truly appreciate your valuable feedback and positive remarks about our customer service, regular updates, and commitment to providing the best possible service. Thank you for your support!

5 / 5 Share

March 3, 2023

Until now, great product, easy to use and user friendly. Helpful customer service (I had a great experience with Jennie as the supporter)

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5 star rating! We appreciate your kind words about our product, its ease of use and user friendliness, as well as your great experience with Jennie. We are glad that you are satisfied with our customer service.

5 / 5 Share

March 1, 2023

Application fonctionnelle et intuitive offrant de multiples possibilités et support technique très réactif !

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre commentaire 5 étoiles ! Nous sommes très heureux que vous appréciiez le niveau de notre application et sa capacité à offrir de multiples possibilités. Nous apprécions également votre opinion sur notre support technique réactif !

5 / 5 Share

Feb. 27, 2023

The app is perfect for adding extra pop to our occasional sales - a little bit glitchy but the support team are wonderful and handle your requests with ease, and very quickly! Support team Jena Nguyen, along with devs Tran Duc Nam and Nguyen Van Ninh, fixed our issues within a few hours. Jena was very helpful and responsive, and kept me updated throughout the dev changes. We use the Labels to show which products are included in certain sales, and the badges to provide further info, T&Cs of the sale, etc within the actual product. * 4/5 stars for the platform, 5/5 stars for the support team!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are so thankful for the kind words you shared about our support team, Jena Nguyen, Tran Duc Nam, and Nguyen Van Ninh, as well as the Labels and Badges feature. We are pleased to know that the app has added extra pop to your occasional sales. Thanks again!

5 / 5 Share

Feb. 27, 2023

Thanks to Jennie as supporter and her technicians Tran Duc Nam and Nguyen Kim Tung. Never had service and support like this before dont hesitate to install this app, they will help you with any issue! I dont had problems with functions or anything just some positions and crossings of some lables. This app is really easy to understand and is equipped with a lot of functions and settings. I added all lables which i needed for my page because of many other apps and bugs from theme i contacted them to help with some positions. In case of this enquiry it was not just a help they fixed all things and customized some special features for me! Every day I got an answer to my questions also feedback when they needed more time! About Jennie's questions, only thing what would be a really cool feature update, if your lables also available for the basket would be really cool, because i could say to the customer hey look your product is availalbe and promote buying. For now im really happy with the result! Thanks again for you work and great support.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are so glad to hear about your positive experiences with Jennie, Tran Duc Nam, Nguyen Kim Tung, and our app. We really appreciate your kind words and we're glad that we could help with the positions and crossings of some labels. It's an honor to have customers like you that trust our service with customizations and other inquiries! We're glad you are happy with the result and thank you again for your support.

5 / 5 Share

Feb. 24, 2023

This app is easy to use! I had a wonderful experience with the app. And even more with the support team. We had a few minor issues trying to make the app compatible. The first time, I created a badge and it works excellent in all pages but in the product page didn´t work. So I contacted via Live chat for assistance in making the badge good at the product page. I assumed the time zone difference would cause a little delay in response but to my surprise, I received a text from Jennie - my main support and a follow up email afterwards. With the quick support of the tech guy Dinh Trong Linh - who spent hours making the theme compatible with the app, all problems were completely solved. Now I can put the badge anywhere I want (below quantity box, below product name, etc). I really like the feature as well as the available position of the badge since it makes discounts info more obvious to customers. The app is easy to use and flexible, I have been able to add multiple campaigns with. Thank you all for all the help with custom coding and fixing all issues fast.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing 5 star rating! We are so glad to hear you had a wonderful experience with the app and our support team. We are very proud of Jennie and Dinh Trong Linh for their excellent customer service and working hard to get your issue solved. We appreciate you taking the time out to share your feedback and are very honored to have you as an active member of our community.

5 / 5 Share

Feb. 24, 2023

great app that does the job for exactly what we needed on the shop, the customer support Jennie was helpful and very quick to solve our issue. Props to the dev Dinh Trong Linh for a quick fix.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We appreciate your kind words. We strive to ensure our customers have the best experience possible while using our app, and are glad to hear that our customer support and developer have helped meet your needs. Thanks again for the glowing review!

5 / 5 Share

Feb. 24, 2023

This app is great for product labels and badges - the interface is really user friendly and the support team are quick to respond with any styling issues I've encountered. For example, I had an issue with the visibility of a badge on my new Shopify theme - Jennie quickly responded and escalated with Cao Nam Truong from the dev team. Within 30 minutes, the issue was fixed! Again, on a separate occasion, Jennie and Nguyen Kim Tung responded quickly and gave great support and answered any questions I had. Thank you for a brilliant app and responsive service!

Store

Albaray

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your glowing 5 star review! We're so glad to hear that you've had such a positive experience with our product labels and badges. We really appreciate your praise of our user friendly interface and our customer service team's rapid response and top-notch support. We really appreciate your kind words and thank you for helping make our app a success.

5 / 5 Share

Feb. 22, 2023

It is a very good app. The support is very fast and reliable. Love it! I would highly recommend the BBS product label & badges to any business that wants high-quality, customizable, and durable labels and badges for their products.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for the wonderful 5-star review! We're thrilled to hear that you found the app to be very good with fast and reliable support. We appreciate your recommendation and are glad you are enjoying our product labels and badges. Thanks again!

5 / 5 Share

Feb. 22, 2023

Really satisfied with the app. While setting it up the labels were not seen but with the help of the support team, Jennie and Cao Nam Truong, quickly resolved it. They responded to my issue promptly, and the developer fixed the problem within a few hours. Jennie kept in touch to ensure everything was running smoothly, and I'm extremely satisfied with their service. I like using this app for building trust with the customers. The app is excellent, and I would recommend it to other Shopify store owners.

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We are thrilled that you are enjoying the app, the support team, and the trust with customers it brings. We couldn't be more pleased that you would recommend our app to other Shopify store owners. We appreciate your support!

5 / 5 Share

Feb. 22, 2023

I installed BSS app on the Shopify Dawn theme, there were a few issues regarding display positions etc so as suggested by themselves I contacted support. Jena Nguyen was very prompt, friendly and helpful in her reply and with the help of their developer, Nguyen Van Ninh all issues were quickly resolved. Jena gave detailed and clear information on the fixes and offered more help if needed. The app is useful to highlight information and to indicate discounts and brands. I consider it to be fairly priced.

Store

Artyfax

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5 star rating! We are thrilled that you are happy with the help that Jena and Nguyen Van Ninh provided. It's great to know that the app is helpful to you and that you consider it fairly priced. We appreciate your feedback!