TA AI Product Labels & Badges
All reviews
We had to rollback our theme to an older version, which caused issues with our banners and labels. The BSS: Product Labels and Badges app team resolved the problem quickly, ensuring everything displayed properly on our site. Their support was efficient and effective. Highly recommend this app!
Dear MyTools, Thank you for your wonderful feedback! 🌟 We're so glad to hear that our team quickly resolved the issues you experienced after rolling back your theme. Your satisfaction is important to us, and we're thrilled that everything is displaying properly on your site now. We truly appreciate your recommendation! If you have any more questions or need assistance, please don’t hesitate to reach out via live chat or email us at [email protected].
I have the premium version after adding all the logos to the site and it worked well for six months. Suddenly all the logos were deleted. I contacted the company and realized that their server was down and there was no way to restore. The app also slows down the site. Not recommended
Dear Loopi, Thank you for your feedback, and I sincerely apologize for the experience you've had. I want to clarify that each time you contacted us, we responded and sent multiple follow-up emails. I suspect our messages may have ended up in your spam folder or were missed. Our intention is always to support you as quickly as possible and to avoid any difficulties. The issues you've encountered were linked to a recent update. However, we couldn't access your theme due to some legacy code that needed updating. Our development team has now accessed your setup and resolved the problems. Could you please check your site again? We genuinely appreciate your patience, and we’re committed to enhancing our app's performance. You can also find our previous emails from support at [email protected]. Thank you again for your understanding, and I hope to hear from you soon!
Easy to use, quick and friendly customer service. Exactly what we were looking for.
Dear Sweetapolita, Thank you for your fantastic feedback! 🎉 We're thrilled to hear that you find our app easy to use and that our customer service team was quick and friendly. Your satisfaction is exactly what we strive for! If you have any questions or need further assistance, please don’t hesitate to reach out via live chat or email us at [email protected].
Thanks to Sean's good support, all our labels look good on desktop and mobile. We had problems with ratios because our theme is a custom theme, but that has now all been resolved. Definitely recommended.
Dear MyComfort24, Thank you for your wonderful feedback! 🌟 We're thrilled to hear that Sean was able to assist you and that your labels look great on both desktop and mobile. We appreciate your patience while we resolved the issues with your custom theme. Your recommendation means a lot to us! If you have any more questions or need further support, please don’t hesitate to reach out via live chat or email us at [email protected].
Great support from Sean! App works as it should. Thanks!
Dear Alter Ego Bikes, Thank you for your fantastic review! 🌟 We’re so glad to hear that you received great support from Sean and that the app is working as it should. Your satisfaction is our top priority! If you have any more questions or need assistance, feel free to reach out via live chat or email us at [email protected].
Super fast respons and a quick fix. We had a small design issue but it was fixed in an instance. Thanks for the great support
Dear wineplease.be, Thank you for your kind words! 😊 We’re thrilled to hear that our team was able to provide a super-fast response and quickly fix the design issue for you. We’re always here to help whenever you need it! If you have any other questions or need further assistance, don’t hesitate to reach out via live chat or at [email protected].
Super useful and simple. Incredible support by Sean. He was super helpful. Highly recommended!
Dear Patioriente, Thank you so much for your wonderful feedback! We're thrilled to hear that you found the app super useful and simple to use. Sean will be happy to know his support made a great impression! If you ever need further assistance, don’t hesitate to reach out via live chat or at [email protected]. Highly appreciate the recommendation!
Mr. Sean solved the problems we had with the label in a very fast and solution-oriented application. Thank you very much for your support.
Dear Dolce Vita Halı, Thank you for your great review! If you need any further assistance, don’t hesitate to reach out via live chat or at [email protected]. Have a wonderful day!
Recently subscribed to this app for my website. My theme was putting things in a wonky place but Sean was super helpful in getting it all working correctly for me. After I subscribed I realised I should have actually gone with a higher plan, and although they couldn't explain the billing initially, I got the information I needed to upgrade. FYI if you upgrade you only pay the pro-rated amount and your initial billing date remains the same - not pushed out a year from the date you upgrade (like google does!) Enjoying the look of the badges and labels on my site, they add an extra touch of professionalism to my website.
Dear Stamps and More, Thank you for sharing your experience! We’re thrilled to hear that Sean was super helpful in getting everything sorted out with your theme. If you have any more questions or need further assistance, feel free to reach out via live chat or at [email protected]. Wishing you continued success with your website!
A well-customizable app. Excellent support, helped solve the issue of displaying labels on a non-standard theme. Special thanks to Sean. As for future improvements, I recommend to add the ability for removing the display of Low Stock labels from out-of-stock products in the settings.
Dear RC Geeks, Thank you for your thoughtful review! If you have any more suggestions or need further assistance, feel free to reach out via live chat or at [email protected]. Wishing you all the best!
Thank you for your prompt and helpful support! The problem of the badges not being displayed was quickly resolved. This app is easy to use and good for me!
Dear lõm Guitar, Thank you for your wonderful feedback! We’re thrilled to hear that our support team was able to quickly resolve the issue with the badges and that you find the app easy to use. Your satisfaction is our priority! If you ever need more assistance or have questions, don’t hesitate to reach out via live chat or at [email protected]. Have a fantastic day!
I had a small issue with the badges not showing up on our product pages, as our theme was 100% compatible. And Sean was super helpful and fixed it within half an hour.
Dear Johnny Reb, Thank you so much for your feedback! 😊 We’re thrilled to hear that Sean was able to resolve the issue with the badges quickly. Our support team is always here to ensure everything runs smoothly for you. If you have any further questions or need assistance, feel free to reach out to us via live chat or at [email protected]. Have a great day!
Easy working with customer support. I had an issue, gave them collab access and they worked it out immediately.
Dear Bowling World, Thank you for your kind words! 😊 We're glad to hear that our customer support team was able to assist you promptly after you provided collaboration access. Your satisfaction is our top priority! If you need any further assistance or have any questions, please don't hesitate to reach out via live chat or at [email protected]. Wishing you a wonderful day!
Great support
Dear Wide Ltd, Thank you for your short but sweet review! 😊 We’re glad to hear that you had a positive experience with our support team. If you ever need further assistance or have any questions, don’t hesitate to reach out via live chat or at [email protected]. Have a fantastic day!
The support team is very quick in answering questions and finds good solutions for our cases.
Dear ARTDECO Online Shop, Thank you for your wonderful feedback! 😊 We're delighted to hear that our support team has been quick to respond and provide effective solutions for your needs. If you have any more questions or require further assistance, please feel free to reach out via live chat or at [email protected]. Wishing you a great day!
Great support even though the time difference is really big. The app works realy well.
Dear Savvy Colombia, Thank you for your kind review! 😊 We're thrilled to hear that you received great support despite the time difference and that the app is working well for you. If you need any further assistance or have questions, please don’t hesitate to reach out via live chat or at [email protected]. Have a fantastic day!
You quickly solved all the problems! I'm very satisfied with this app, and the customer service was very kind. :)
Dear Kuvings Deutschland, Thank you so much for your wonderful feedback! 😊 We're delighted to hear that we were able to quickly resolve your issues and that you found our customer service to be kind. Your satisfaction is our top priority! If you need any further assistance or have any questions, feel free to reach out via live chat or at [email protected]. Wishing you a great day!
Fantastic customer support!
Dear Fitporn® - Healthy Food, Looking Good, Thank you for your fantastic review! 😊 We’re thrilled to hear that you had a great experience with our customer support. Your satisfaction means a lot to us! If you have any further questions or need assistance, please don’t hesitate to reach out via live chat or at [email protected]. Have a wonderful day!
Estoy pagando la aplicación pero nunca muestras las etiquetas o banner que uno configura la dejare de pagar
Hola BIKEHOUSE, Lamentamos escuchar que has tenido problemas con la aplicación. Es posible que el problema se deba a que el tema aún no es compatible o falta algún código. No hemos recibido ninguna solicitud de soporte para la instalación, por lo que nos encantaría tener la oportunidad de arreglarlo para ti. Una vez que lo solucionemos, las etiquetas y banners deberían funcionar perfectamente. Ya hemos enviado un correo electrónico desde [email protected]. Por favor, revisa tu bandeja de entrada y no dudes en responder para que podamos ayudarte lo antes posible. --- Dear BIKEHOUSE, We're sorry to hear you've encountered issues with the app. This might be due to your theme not being compatible yet or missing some code. We haven’t received any request for support installation, so we’d love the chance to fix this for you. Once resolved, your labels and banners should work smoothly. We’ve already sent an email from [email protected]. Please check your inbox and kindly reply so we can assist you as soon as possible.
The app is very useful and meets our needs. The chat support is fast and efficient. They were able to help us quickly with a technical issue.
Dear Fillion Électronique, Thank you so much for your wonderful 5-star review! We're delighted to hear that the app is useful and meets your needs. It's great to know that our chat support was fast and efficient in resolving your technical issue. If you ever need further assistance, feel free to reach out via live chat or email us at [email protected]. We're always here to help! 😊
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