All reviews

Rating Breakdown

  • 5
    96% (1,066 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (11 ratings)
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5 / 5 Share

Oct. 19, 2022

This app is very useful. The user experience is amazing. Thank you team Jennie and developer team Tran Duc Nam, Dinh Trong Linh for your assistance. You guys helped me a lot and resolved all my queries timely.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 18, 2022

Nice software and solutions to problems quickly. Jennie and dev Tran Duc Nam spent several hours addressing the issue in your case.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 14, 2022

The app is very useful and allow us to add labels to our product pages and collection pages. Really easy to use, with a smart user interface. Moreover, there is a super support team (Jena and the devs team - Pham Khanh Thien and Tran Duc Nam-), who quickly support the customers. We has requested their support for a small bug on our ecomerce and they solved the issue in less than a day. They are super reactive and we really appreciate their support!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 14, 2022

The first time I used this software, I encountered some problems, Jennie was very enthusiastic about helping me answer the questions, very professional, and passionate. When choosing an app, the first is the practicality of the software, and the second is the professionalism of customer service and the timeliness of answering questions. Give Jennie a five-star.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 14, 2022

The app is great, we had some issues but the support team really is great with helping. They helped us very fast with everything we needed

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 13, 2022

Been using this app for a while now and so far absolutely cannot fault it at all. Recently had a slight hiccup where a label was showing incorrectly on a featured product block on our home page, however after reaching out to the support team, Jena Nguyen was extremely helpful and quick at lending a hand and Nguyen Kim Tung was able to fix our issue in less than a day. Jena, was also great at keeping me in the loop and updating me as to how the issue was being handled.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 13, 2022

I have installed this application on the websites I have administered so far. I had a hard time installing and selecting Labels and badges, so I contacted the support team, and Jennie was a supporter who helped me. It was amazing, she guided me through every little detail, from how to upload the label, how to edit the size of the label, the position of the label and so much more. She was always available and answered all of my questions whenever I needed them. After choosing the label, there was a little problem with my label and Jennie quickly fixed it. She is one of the very dedicated, friendly, and knowledgeable facilitators I have worked with. I also want to thank the dev Nguyen Kim Tung for solving my problem quickly. I thought it would be done in a couple of hours but he fixed them in just an hour. Now that the label is showing up well on my store, hopefully, it will let my customers know about the Bye 2 Get 1 Free program so we can increase sales. Once again, many thanks to Jennie and the support team! Great app!

Store

Custype

Using app

6 months

Total reviews

7

Average rating

4.6

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 14, 2022

"I've been using this app to create labels on my store for a while, and everything seems to be fine, I also can see the app has developed some new features for users, like it a lot! I can set up the stickers easily, and everything is well-guided. They also provide a detailed user guide for everyone. The app is also very user-friendly, it's easy to set up everything and you can even get help from support at any time. Recently I had a small problem where the label was showing over the store menu, and I contacted support and got immediate help from Jena. She solved the problem quite quickly and helped me forward the problem to the technician guy - Dinh Trong Linh. He helped me solve the problem quickly. Thanks to the team for the quick and professional way of working. I am satisfied with the app Product Labels & Badges and especially with the quality of support service of BSS Commerce. Definitely recommend it to more users if you are looking for an app to increase sales for your store. Thanks, BSS Commerce team and especially Jena, who helped me with the issue."

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 13, 2022

Great app! Easy to use. A good degree of customization. Jena Nguyen from the support team responded fast and was helpful.

Store

NOKAYA

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 12, 2022

I had an issue with the app and they fixed it within the hour. I had an email back to my support ticket within minutes from Jena Nguyen and he then contacted the dev Nguyen Van Ninh. Between them both they fixed the issue and understood exactly what I was asking to be done. I can recommend the app and the support is great.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 12, 2022

The app is fairly easy to figure out, but my 5 stars are more a nod to the great customer service. Happy to recommend it to others.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 12, 2022

Great support Jennie and Nguyen Van Ninh who worked quickly until the problem was resolved. Thank you.

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 12, 2022

Fast and proper help by the support. It take several hours but they did correct the issue i faced with

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 12, 2022

Application facile à utiliser et assez pratique. Le service client est assez réactif (merci à Jennie et l'équipe de dev Tran Duc Nam, Nguyen Dinh Tuan Ngoc), notre problème d'intégration a été résolu rapidement. Dommage que le catalogue est un peu réduit niveau visuel.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 12, 2022

This app is helpful for clearly calling out features on products and the developer support s also good.

Store

SWIXXZ

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 10, 2022

From the moment I installed the application, Jena Nguyen and the developer Nguyen Van Ninh helped me a lot, answering my questions and quickly finding solutions to my needs. It is a team that stands out, not only for its efficiency and professionalism, but also for its friendly and cheerful treatment at all times. The application is very intuitive and works correctly. Totally recommended! Thank you Jena and Nguyen!!!

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 6, 2022

We got reaction very quick from Jena Nguyen and they immidiately solved the problem! This was the second time I got stuck and they menaged again to solve the problems. Thanks to the team!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Sept. 29, 2022

Support is very quick and helpful, spoke to Jennie & the issue was resolved very quickly. The app is very user-friendly and easy to use.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

We have used this app a long time and we have been very satisfied. Support is also very helpful and they fixed all problem quickly. Jena fixed our problem very quickly.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

We have been using the Product labels app for quite some time. This is a great app that is easy to use and deliver as promised… We tested a few more apps with the same function, but decided to use the app from BSS Commerce as this app was very easy to use, had a huge amount of ready-made labels, and looks great in both desktop and mobile versions of our website. This application is easier to add and display labels than others I used among various English-based applications on the Shopify app store. I recommend this application to whom need no/low coded and fancy designed. It is easy enough to understand tools and functions. I have contacted customer service I have some issues. Customer support, Jena Nquyen, has been checking fully and supporting me very nicely. Also, the response of her team was quick and they were very supportive I really appreciate their support. In conclusion, I am very happy with the team and service that I received and I can not recommend this app more. Thanks, BSS Commerce team

Using app

Over 1 year

Total reviews

1

Average rating

5.0