All reviews

Rating Breakdown

  • 5
    95% (1,220 ratings)
  • 4
    3% (40 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)

Reviews with Text

  • 93% (1,188)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 26, 2023

Simple & easy to use! SUPER support & development team! Quick response and they do custom work as well to help store with custom themes.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing 5 star rating! We appreciate your kind words and are happy to hear that you have enjoyed using our platform. Furthermore, we are glad that our support and development team as been quick to respond and can do custom work. We are grateful for your positive feedback and your continued support.

5 / 5 Share

April 25, 2023

Great app that adds labels to our store. it integrates with their wizard, one click, i believe edits your theme files with code or there is an app-embed option. We use the integration function - BSS said there is no performance difference in either case. Jena was great with customer services / answering questions.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We're very pleased to hear that you enjoyed our app, especially with its integration with the Wizard, the one-click option, and your experience with customer service. We appreciate your feedback, and we're glad you had a great experience with us!

5 / 5 Share

April 25, 2023

We have just installed this app on our third shopify store. Works really well, simple to use, and love the option to apply based on Product Tags, which means our badges are customised to show the attributes of our products. Support as always from the BSS team is great, on time and although a little tweaking is needed to get it to display correctly in our theme, the BSS team and Jena take care of it all for us.

Using app

3 months

Total reviews

13

Average rating

5.0

Developer Reply

Thanks a lot for your wonderful feedback, Annette. We really do appreciate your support and trust in our team so far. It has always been our pleasure to help you out with anything. Have a cracking day!

5 / 5 Share

April 24, 2023

I've been using the app for 3 weeks now and I'm really happy with it. We haven't been able to use the badges on the specific variants but that's because we've had some custom work done on our product pages. Bummer, but I can work around it. The app is simple to use and does what I need it to. Great support from Jolie. She's been there for me any time I needed some help.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are so pleased to hear that you have had a good experience with our app and that our support was so helpful. We are delighted that you found the app easy to use and met your expectations. It's great to read your feedback and we really appreciate your kind words. Thank you again for your review!

5 / 5 Share

April 24, 2023

App works great and support is excellent. Jennie helped us solve a minor issue about where badges appear very quickly.

Using app

7 months

Total reviews

5

Average rating

4.6

Developer Reply

Thanks so much for your 5-star rating! We're glad to hear that you had a good experience with our app and found our support excellent. Thanks again!

3 / 5 Share

April 21, 2023

The app didn’t work for me as it created a conflict with my product filter app. Since I made a backup of my theme, I was able to revert to that after uninstalling the app. I recommend you make a backup before trying it. Their tech support reached out, offering to take a look.

Using app

About 2 hours

Total reviews

6

Average rating

4.7

Developer Reply

Thank you so much for your feedback. We appreciate your taking the time to let us know about your experience. We are sorry that our app slowed down your site and conflicted with your product filter app. We understand how frustrating this must have been. In this case, if there might some leftover code of our app on your theme, we can for sure help you to remove them all. Also, regarding the conflict, it's really hard for us to be compatible with filter apps since normally, they are rendered by JS on your theme in which we cannot add our code there to make our app work. Still, we can try to double-check that if you can give us another opportunity. Kindly contact us any time at [email protected].

5 / 5 Share

April 19, 2023

Great support, no matter if you are a free user or paid user and much potential on this app! Hope to see more updates on it.

Using app

3 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your 5 star rating! We are so happy to hear that you appreciate our great support for both free users and paid users as well as the potential this app has. We hope to continue developing it and bring more updates to it. Many thanks!

5 / 5 Share

April 19, 2023

They have a very fast and good support line. They have produced a solution to all our problems at the moment. It's a good app.

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for wonderful rating! We really appreciate the kind words about our fast and good support line, and we're really glad to hear that our solution worked for you and that you find our app to be good. We're thankful for your support!

1 / 5 Share

April 14, 2023

Ganze Website zerschossen nach dem ersten herunterladen. Schriften und Bilder alles kaputt. BLOß NICHT DOWNLOADEN!

Store

ELVEM

Using app

13 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for letting us know about your experience. We apologize for the whole site shattered after the first download. Hopefully you can give us another chance to setup our app on your site and fix all the issues. Our agents and our technical guys can for sure help with this. Appreciate a lot!

5 / 5 Share

April 13, 2023

I'm using badges on some of my products, there was a minor issue and the team responded to my email and had the problem resolved in a matter of hours. Super happy with the support and outcomes.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We're so happy to hear you were satisfied with the badges on your products and our incredible customer service. We're delighted that our support team was able to resolve your problem within hours and that you are super happy with the outcome.

5 / 5 Share

April 9, 2023

The BSS Product Labels & Badges app makes it easy to add eye-catching labels and badges that motivate customers to buy. With versatile features like image uploads, a pre-designed library, and customization options for display conditions, this app offers everything you need to create unique labels that match your brand and campaign. I can attest to its ease of use and responsive customer support. I highly recommend the BSS Product Labels & Badges app as an excellent tool for any business looking to stand out and boost sales.

Using app

6 months

Total reviews

23

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We're so glad you found our BSS Product Labels & Badges app easy to use and that you're satisfied with our customer support. We are proud of the versatility our app offers to create custom labels and badges that match your brand. We truly appreciate your kind words and your recommendation!

5 / 5 Share

April 4, 2023

We really appreciate the custom label control and the support was amazing. We highly recommend BSS Product Labels & Badges.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are delighted to have earned your appreciation in regards to the custom label control, as well as the support we have provided. We are committed to providing exceptional experiences and are so glad we could do that for you. Your feedback is always welcomed. Thank you again!

5 / 5 Share

April 4, 2023

Jennie helped me on the moment and solved my size problem. The app its just what we needed. Thanks a lot

Using app

22 days

Total reviews

13

Average rating

4.6

Developer Reply

Thank you so much for the 5 star rating! We are delighted that the app was exactly what you needed and that our agent was able to help you with your size problem! It really means a lot to us.

5 / 5 Share

April 3, 2023

Top rate service, within 10 minutes of contacting them for help, Jennie and the technician Nhat Hoang Ngoc were able to resolve the issue I was having. This is great as there is no messing about having to rewrite code, just sign in using your Shopify url and everything is linked. I have only created a label but it was simple to do and to attach to the products.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating and kind words! We are pleased that our customer service was able to help you out and that setting up your orders and labels was easy and fast. We strive to exceed customers’ expectations, so we are glad we could do that for you! Thank you again for your feedback and rating.

5 / 5 Share

March 29, 2023

Easy to use, rich with functionality and above all - Absolutely GREAT support team! I like how the labels load fast and sharp and that there are so many options to set conditions (by collection, by specific tags, include, exclude etc...). Jolie Nguyen from support team and Hoang Ngoc Nhat from Dev team were able to quickly and professionally assist me with some minor issues I had. I recommend it to anyone looking for a straight forward, easy to use and reliable app. This app totally deserves 5 stars!

Store

WeShoes

Using app

6 days

Total reviews

18

Average rating

4.6

Developer Reply

Thank you so much for taking the time to leave us this glowing 5 star review. We’re so happy you appreciated our easy to use, rich with functionality, our agents and also the reliability of our app. We can’t thank you enough for your kind words and we’re grateful for your support.

4 / 5 Share

March 28, 2023

Out of principle, I never rate 4 stars, but I can say it is almost a 5 star rating because the help I received was almost instant and the communication was very easy with the support team. Jolie and Cao helped me resolve the bug like issue on my store front that came with the label. Very useful app and it has diverse settings so I liked it. Thank for helping me :)

Using app

4 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for your 4 star rating! We really appreciate that you found our agents to be helpful, and it's great to hear that you found the app to be very useful with its diverse settings. Our goal is to provide the best possible customer service, and we're happy we could help you with the bug-like issue. Thank you for your support!

5 / 5 Share

Oct. 23, 2024

10/5 stars!! I had some technical issues hiding the badges on some placements and Jena from the support immediately came to my assistance and sent over a request to the developer team. I've been running Shopify stores for the last 5 years and have used countless apps since the beginning but this has to be the absolute best experience when it comes to customer care. Keep up the good work. This app will play a crucial part in showing our different offers properly to our customers. I could not be any happier!

Store

MyBlend

Using app

Over 1 year

Total reviews

13

Average rating

4.9

Developer Reply

Thank you so much for your 5-star rating! We are truly grateful for your kind words and we are so thrilled that we could help you with those technical problems. It's always our goal to provide the best customer service and experience, and we are glad that we have achieved that for you. We look forward to being your go-to app for your Shopify stores and are here to assist you whenever you need us. Your support and rating mean so much to us and we thank you for that.

5 / 5 Share

March 22, 2023

First and foremost, I want to emphasize how impressed I was with the level of customer service provided by the BSS team, particularly Jena and Vu Minh Hieu. They went above and beyond to ensure that the software was customized to fit my store's unique needs, answering all of my questions and offering expert guidance every step of the way. As for the software itself, I couldn't be happier with its functionality and ease of use. The ability to add labels and badges to my products has been a game-changer, helping me to better highlight certain items and increase sales as a result. The software integrates seamlessly with Shopify, allowing for a smooth and hassle-free experience. One of the standout features of BSS Product Labels & Badges is its flexibility - there are a wide range of customization options available, from choosing the size and placement of the labels to selecting from a variety of pre-made templates or creating your own. This level of customization allows me to tailor the software to fit my brand perfectly, and ensures that my products stand out in a crowded marketplace. Overall, I highly recommend BSS Product Labels & Badges to any Shopify store owner looking to improve their product listings and increase sales.

Using app

12 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are delighted to hear how much you enjoy BSS Product Labels & Badges and how it has been so helpful in highlighting certain items and increasing sales. We appreciate your kind words and value your feedback. Thank you for choosing BSS Product Labels & Badges!

5 / 5 Share

March 21, 2023

Works great, good support to fix conflicts with our theme. Good functionality, highly recommended.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are so pleased to hear you like our product and have good support for fixing conflicts with your theme. We appreciate your kind words and highly recommend our product!

5 / 5 Share

March 20, 2023

Product does exactly what I needed which is, of course, awesome. But what made this app great was the amazing customer service.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5 star rating and for your kind words about our product and customer service! We are delighted that the product does exactly what you needed and that you had an amazing customer service experience. We appreciate your feedback and value your loyalty!