All reviews

Rating Breakdown

  • 5
    95% (1,224 ratings)
  • 4
    3% (40 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)

Reviews with Text

  • 93% (1,191)
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5 / 5 Share

Dec. 22, 2022

I'm currently trying the product labels and badges app for Shopify. In general, the app is friendly to users and has many interesting features. This app also provides VIP support service for all customers. I contacted BSS to get support as I have some questions about the features. Nice Explanation, everything they explained very well...A good job always. I asked them for Positioning the badge & Jena helped me. There are a few things to say about Jena, she handled my issue pretty quickly and explained everything to me thoroughly. To evaluate the app is quite easy to use, I can almost install it easily through the user guide is written quite detailed, however, I still wish they develop more features and more stickers available in the future. I will definitely try the app on my other stores. Concluding that the app is worth using and above all good support service for all customers. Recommend! Thanks Jena and the team again fo the help. I will be sure to contact when I need any further assistance.

Using app

11 months

Total reviews

14

Average rating

4.6

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 20, 2022

Easy to use, fast support, and looks good on the website without affecting site speed. Lots of customisation options, plus you can make your own labels.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 20, 2022

perfect support!!!! thanks for everything!!! i am happy with this app very useful and practice. i recommend it

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 16, 2022

Great app, quite straightforward! There were some settings issues I ran into that needed to be solved, so I reached out to support and I immediately got help from Jolie Nguyen and web dev Tran Duc Nam. They have helped me straight away. The app is very easy to use and you can easily upload your own labels using your own designs here. Definitely recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 15, 2022

The Product Labels and Badges app is easy to use! We can create labels and badges so fast with this app, it really helps us to reduce time on designing our product image. I had a bit of confusion when creating a label and choosing between the variant(s) condition and specific product(s) condition, so I couldn't create it successfully the first time. The couple reached out to BSS's support team, and Jolie helped me differentiate and gave me a very detailed guide to creating a complete label for me. She was able to solve the problem quickly and effectively; the difficulties were resolved so fast. After that, we have some issues with the display of the labels. And Jolie, with their developer Tran Duc Nam supported me in resolving this issue quickly and professionally. On our website, the app is now functioning nicely, and we are pleased with it. I sincerely appreciate their assistance. I'd suggest using labels and badges if you want to display them on your merchandise. Highly recommended!

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 15, 2022

Jolie and dev Tran Duc Nam fix all the issues that I had setting the app, all ready to go, great app! full recommend it

Using app

24 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 15, 2022

I had a couple issues at first but then both Jolie and dev Nguyen Kim Tung jumped in and corrected my theme so that my custom badges displayed properly on both desktop and mobile. I tried 4-5 other options and this was the cleanest / easiest to use option. Highly recommend to try this app for labeling needs.

Using app

About 10 hours

Total reviews

8

Average rating

4.9

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 15, 2022

This app is easy to use! We had an issue with a conflicting app that was preventing labels from appearing properly after first installing it. We also have some trouble creating a label showing the % sale on the product. Jolie is my main support. She and the tech guy Nguyen Van Ninh were able to solve the problem quickly and effectively; the difficulties were resolved so fast. The app is presently working well on our website, and we are happy with it. I really appreciate their support. Thanks, BSS Commerce team. I'd advise anyone wishing to show labels and badges on their items to use them. Highly recommended!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 8, 2022

Nevertheless it may seems as a basic and simple app, it does everything that is expected to do… and much more!!!! The app is fast, robust and effective, something really appreciated on these times, where many of the apps begin to fail when you push the envelope on them or you test them on a theme that is just a little modified. Anyone will be delighted not only with the app but with the support. I have requested support a couple of times because of specific usages I want to give to the app and Jennie has been outstanding! In a moment of time I thought she was working on my company as she was more concerned an advocated to solve the problem than anyone else. Of course after the suggestion and help given, the app works perfectly and I´m sure that if a new requirement arise, it will be solved in no-time by BSSCommerce Team Totally recommended! It is a must! (I may keep writing very positive comments about the app for a long time, but I believe you got the point: A+++ APP PLUS an A+++ Support Team behind the app). THANKS EVERYONE ON THE SUPPORT AND DEVELOPMENT TEAM

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further help, don't hesitate to contact us again at [email protected] and our agents will be right there Wish your business all good!

5 / 5 Share

Dec. 23, 2022

Excellent customer support! They reply almost immediately! Very helpful! Thank you, Jennie, for helping me to find the problem. Kudos! Chat support is awesomely excellent. They walk me through to the solution I need. They are interactive and patient at the same time. Again, I really like to thank Jennie for helping me out.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further help, don't hesitate to contact us again at [email protected] and our agents will be right there Wish your business all good!

5 / 5 Share

Dec. 6, 2022

Even though we are currently using the free plan for Product Labels & Badges, I received great customer service from Jena Nguyen. She pulled the developer, Tran Duc Nam, in to assist and they resolved my issue speedily. I can now accomplish some things on my website that I couldn't accomplish before.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further help, don't hesitate to contact us again at [email protected] and our agents will be right there Wish your business all good!

5 / 5 Share

Dec. 6, 2022

I had a wonderful experience with the app. And even more with the support team. I had a problem right before BFCM and the support team helped me really quickly and really professionally. Jena Nguyen from dev Nguyen Dinh Tuan Ngoc helped me a lot and provided me with a great user experience. I will definitely continue to use the app. thank you so much

Store

Dara

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further help, don't hesitate to contact us again at [email protected] and our agents will be right there Wish your business all good!

5 / 5 Share

Dec. 2, 2022

Great app, the support team is quick to help and the labels are very easy to customize! Glad we added this app.

Using app

10 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 2, 2022

Product Labels and Badges is an excellent app with helping to clearly show customers which products are on sale, new items, clearance items or any other way you need to mark products to catch the customers attention. A great feature of the app is being able to select specific products or choose products by collection. It's also nice to have the ability to upload your own custom badge. The app was extremely easy to set up and when we did experience a slight issue with a conflict with our theme, both Jena Nguyen and Tran Duc Nam were very helpful and fixed the issue promptly. All in all it's a very useful app to help generate extra sales and increase conversion rate.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 2, 2022

We had some issues with the app working on our theme but Jennie was incredibly helpful in getting all the issues resolved quickly.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 9, 2024

Great app and great assistance. Especially thanks to Jena Nguyen and dev Phan Thanh Son for their quick help and support, even during a very busy period such as Black Friday. Highly recommended. 2024 Update - The App is still great and so is the assistance team

Using app

About 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 1, 2022

Great app, easy to use. When I faced a couple of hurdles not being able to work out certain things Jena Nguyen and Dinh Trong Linh were fast and efficient in resolving these for me. Very pleased with their support.

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 28, 2022

Great app for creating and customizating product labels at a low price. Very easy to install and use. Thanks to Jennie and dev Dinh Trong Linh’s help we’ve managed to integrate the app very fast and start our Christmas campaign with wonderful labels on our products. One of my favorite features is the ability to set when the labels will be displayed automatically. Overall, I highly recommend the Product Labels & Badges app to anyone looking to add a little extra flair to their product pages. It's a great tool that's easy to use and really enhances the shopping experience for customers.

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 30, 2022

Very happy with this app. We've been able to add a Made in Canada logo to a bunch of our products so that customers can easily find the locally made products. We've also used it to create product banners so that customers can find sale items and best-sellers. It's been really helpful to get certain products to stand out. We also had an issue with how the badges were showing up in our collection pages but thankfully Jennie and Jennie and Nguyen Kim Tung were quick to help me fix it. It's easy to use and the support team is incredible!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 28, 2022

10/10 great product aswell as great service. Thanks to Jennie Nguyen Van Ninh for giving me great assistant!

Using app

24 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!