All reviews

Rating Breakdown

  • 5
    95% (1,223 ratings)
  • 4
    3% (40 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)

Reviews with Text

  • 93% (1,190)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 8, 2022

Hele fijn app die ervoor zorgt dat je je producten kunt uitlichten door middel van er een label op te plakken. Fijne support ook.

Using app

About 1 month

Total reviews

17

Average rating

4.6

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Nov. 27, 2023

Love this app! Labeling my Best-Sellers and my Restocks has helped improve and make easier the customer experience in my shop. Definitely recommend! Wanted to give a special thanks to Jennie who helped me out with a technical issue I was facing just recently. The turnaround time was very quick and they kept me updated along the way. Thank you guys!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 4, 2022

Thank you Jolie Nguyen and Nguyen Kim Tung for helping to solve the issue fast. The label showed on the main page as expected. Good customer service!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 6, 2022

We're currently only need to use the free version, which is only two labels but it's just what we need at the moment. So far, I'm loving this app. I found it easy to customize the labels to look almost exactly like our theme. The only problem we encountered a couple of issues with the text label placement. We were having issues with the mobile view not matching the desktop view, but Amber at the support team was very helpful and fixed the issue for us. Users that need urgent issues fixed must keep time zones in mind when requesting tech support. We were in different time zones so it did take a bit to go back and forth to fix the issue, but our issue wasn't urgent so I didn't mind the wait. I tried to update the support ticket priority to not urgent but I have no idea what Magento is, much less what version we're using. Overall, I definitely recommend this app. Simple to understand and great tech support. I'll update this review once we find the need to purchase the Advanced tier.

Using app

3 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

July 24, 2024

What truly sets BSS apart, however, is their outstanding support. The customer care team is responsive, knowledgeable, and always ready to assist with any inquiries or issues. They go above and beyond to ensure we are fully satisfied and supported at every step. I highly recommend BSS to any organization looking for top-tier functionality and unparalleled support. A+ all the way!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 1, 2022

HI, I had a small issue with a label. The response was quick and the problem was solved with ease. Very grateful.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 30, 2021

Easy to use and their team is very supportive and responsive. We had an issue and they fixed it in 24 hours.

Using app

12 months

Total reviews

34

Average rating

4.5

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 22, 2021

Customer support is very responsive and helpful. I appreciate how patient they were with us and how polite they were. Thank you Amber!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 20, 2021

Mình đã gặp 1 tí vấn đề khi đăng ký dùng Gói Free nhưng được sự hỗ trợ rất nhiệt tình và nhanh từ đội ngũ BSS, xin cảm ơn các bạn, một sản phẩm từ Việt Nam

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Cảm ơn bạn vì đã sử dụng và hài long với app Product Labels & Badges của chúng tôi. Hãy liên hệ đến [email protected] bất cứ khi nào bạn cần giúp đỡ. Thân ái, BSS Commerce Team

4 / 5 Share

Dec. 29, 2021

The technical team has finally solved all the issues of the APP and adjusted it to the shopify theme. Thank you so much!

Using app

About 1 month

Total reviews

6

Average rating

4.8

Developer Reply

Dear, Kindly receive our sincere apology for your experience and for our delay in response during the weekend. When we came back to work today, we immediately checked the issue and informed you via ticket #39770. Can you kindly check and allow us to fix your experience. Thank you so much. Best, Steph and the team.

5 / 5 Share

Dec. 17, 2021

Customer service is outstanding. Both Jonas and Ngoc Hoang were extremely helpful, quick to respond and had less than a 24 hour turn time in resolving my urgent issue. Highly recommend!

Using app

About 1 year

Total reviews

10

Average rating

4.7

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 14, 2021

Great little app to set custom badges or labels across collections, products, and search results page. The overlay doesn't alter the images and the back end is easy to use. The customer service was also very quick to come back and implemented the fix within 2 days. Overall a great experience >> 5 stars!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 14, 2021

Love it! Although our shop is using a free plan only but the support helps a lot and their services are great! Big thanks to Gigi and XuTho!

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 10, 2021

Great app! We especially use labels on product images to inform about a discount or to add urgency. Recently we had one tiny issue and we reached out to the customer support. They handled this very quick, kind and proffesionaly.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 9, 2021

Introduced to attach a badge. The layout collapsed, but the support was quick. I think it's a good app.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 9, 2021

The product label apps is easy to use and the assistance provided by Amber and Cuong are excellent. They are quick to action and reliable.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 13, 2021

This app is good for displaying badges on products, so it fills our use-case! There are some eccentricities with live stock counts and implementation issues, but their customer support is very responsive! Amber and Cuong were great support techs to work with and they resolved my issues quickly.

Using app

20 days

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for all the patience so far. We are happy that the app is working well now! Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 8, 2021

Thanks to Jonas and Ta Cuong for helping us set up the app and making sure it works with our theme (a few tweaks were needed on js), and got resolved in a day. Good app, but great support by the folks!

Using app

5 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 7, 2021

This app is extremely powerful and useful. The customer support is fast and efficient. I needed a little extra help during setup and reached out to the developer. I was introduced to Steph who answered all my questions, fixed my mistakes, and helped me with final integration. Shout out to Cuong - for all the technical work in the background. Great app - great people!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 4, 2021

The app is fairly easy to use, though difficult to customize at times. Gigi provided needed support in a timely and patient manner.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!