Rating

4.9

feedback

2,101

Reviews

chart

#114

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    28%
  • Less than a month
    32%
  • Less than a year
    23%
  • More than a year
    3%

Reviews Summary

The reviews for the OPTIS Shopify App are overwhelmingly positive, with users praising its ease of use, excellent customer support, and effectiveness in customizing product options. Many users highlighted the quick response times and helpfulness of the support team, mentioning specific team members who provided exceptional assistance. The app was commended for its ability to handle customization needs, even for users new to Shopify. However, there was one user who found the app overwhelming at first, but with the help of the support team, they were able to navigate it successfully. Overall, OPTIS Product Options received high praise for its functionality and top-notch customer service.

Highlights

Ease of use and effectiveness in customizing product options
Excellent customer support and quick response times
Positive experiences with specific support team members
Appropriate for users new to Shopify
One user found the app overwhelming initially but received help from the support team

Rating Breakdown

  • 5
    96% (2,027 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 88% (1,820)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 28, 2026

Works well for what I need and any time I've had an issue, support has been super helpful and quick with a fix.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re really glad the app is working well for your needs. Our team always aims to provide quick and helpful support, so it means a lot to hear that from you. If you ever need anything else, feel free to reach out anytime! 😊

5 / 5 Share

April 28, 2026

Easy to set up and good support, love it!

Store

Budizzz

Using app

--

Total reviews

4

Average rating

4.3

Developer Reply

Thank you so much for your kind feedback! We’re really glad to hear you found the app easy to set up and that our support has been helpful. If you ever need anything, don’t hesitate to reach out - we’re always here to help! 😊

5 / 5 Share

April 28, 2026

Excellent app and great support

Using app

--

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re really happy to hear that you’re enjoying the app and had a great experience with our support team. Providing a smooth experience and being there when you need help is always our top priority. If you ever have any questions or need further assistance, don’t hesitate to reach out - we’re always here to help. 😍

5 / 5 Share

April 28, 2026

Good app and best customer service. Works with new Shopify themes too.

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re really glad to hear the app is working well for you and integrates smoothly with the latest Shopify themes. Our team always strives to provide the best support possible, so it means a lot to hear that from you. If you ever need any assistance, feel free to reach out - we’re always happy to help! 😊

5 / 5 Share

April 27, 2026

OPTIS was the best option to add embroidery options. Some things customer service helped customize. The Advanced plan is worth it. Shout out to Ruki and Christine for their amazing help!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We’re really glad OPTIS was the right fit for adding your embroidery options and that our team could help with the customizations you needed. It’s great to hear that you’re finding value in the Advanced plan as well. I’ll be sure to pass your kind words along to Ruki and Christine - they’ll really appreciate it! If you ever need anything else, don’t hesitate to reach out, we’re always here to help 😊

All reviews

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