OPTIS Product Options, Variant
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and fast response times. Many users found the app easy to install and use, with helpful features for customizing products. The support team was highlighted for being responsive, friendly, and knowledgeable, providing assistance with setup and troubleshooting. Users appreciated the flexibility and options the app offers for creating personalized product pages. Some mentioned specific team members who provided exceptional support, making their experience even better. However, a few users mentioned minor issues with setup or customization limitations on the free plan.
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So far this has been perfect for my store! I have multiple products that use the same scent options and being able to manage one list and apply it to whatever products I need to make life easier! Thank you! also the customer support is great! Quick, friendly and very helpful! Thanks again Katlyn and Paige!
Schneller Kundenservice, sehr hilfsbereit.
I have had to contact customer service twice in the last week. Each time they have helped me resolve the issues I was having. Two were user-error and they kindly helped point that out, without making me feel ignorant. The third issue was adding to the code, and the team helped me with that issue.
They have been so helpful in getting my store set up! I mean they have answered every question and responded promptly. Im currently waiting for an error to be fixed as well as a custom feature to be added and its been about 1.5 hours so far and they have been very communicative even though its nighttime where they are. I'll be eagerly awaiting the email telling me the updates are done. Our store looks so much better with the OPTIS app!
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