All reviews

Rating Breakdown

  • 5
    96% (1,992 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 88% (1,788)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 25, 2026

I only marked 4 stars, because no one is perfect. That being said, they are as close to it as I have found so far. Had another customization app that was just not working, tried Optis, and everything worked as described and much more intuitive than the last, and where I found issues (usually because I did something wrong) their customer service helped me immediately. Even going so far as to correct the visual aesthetic the way I wanted. So far they are the best I have found and would recommend to anyone looking for option customization for their Shopify Pages. Thanks Optis

Using app

5 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your thoughtful and honest review! 😊 We really appreciate your kind words. It means a lot to hear that OPTIS has been a better fit for your needs and that you found it more intuitive compared to your previous app. We’re especially glad our support team could assist you quickly and help adjust the visuals to match your expectations. That’s exactly the kind of experience we aim to deliver. Your recommendation truly means a lot to us. If there’s ever anything we can improve or support you with further, please don’t hesitate to reach out - we’re always here to help 💙

4 / 5 Share

March 20, 2026

Store

Dista

Using app

25 days

Total reviews

3

Average rating

4.7

4 / 5 Share

March 19, 2026

Very good app that does what it promises. It’s reliable, easy to use, and the support team is impressively responsive and helpful. I’ve had a smooth experience overall with no major issues. That said, there’s still room for improvement — a few additional features and small refinements would make it truly excellent. Also, please stop pushing customers to leave reviews so frequently, as it can feel a bit intrusive. Looking forward to future updates. Definitely worth trying.

Using app

3 days

Total reviews

4

Average rating

3.8

Developer Reply

Thank you so much for your thoughtful and balanced review! 🙏 We’re really glad to hear that you’ve had a smooth experience with the app and found our support team responsive and helpful - that truly means a lot to us. We also genuinely appreciate your feedback on areas for improvement, especially regarding additional features and the frequency of review requests. We hear you, and we’ll definitely take this into account to make the experience more comfortable and less intrusive. Our team is continuously working to improve the app, so if you have any specific suggestions, we’d love to hear them. Thanks again for your support - it means a lot to our team! 💙

4 / 5 Share

March 7, 2026

I would give it 5 stars but the upload file option is not free, however the customer service has been excellent so far!

Using app

About 19 hours

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your honest feedback! ⭐️ We’re really glad to hear that you’ve had a great experience with our customer service - your kind words mean a lot to our team. Regarding the File Upload feature, it’s part of our advanced functionality as it requires additional setup and storage to handle uploaded files securely. That’s why it’s included in a higher plan. That said, we always try our best to support our merchants, so if you ever want to explore options or discuss what might work best for your store, feel free to reach out to us. We’re always happy to help! 😊

4 / 5 Share

March 3, 2026

Easy to set up

Using app

40 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback and for the 4-star rating! ⭐️ We’re glad to hear that you found the app easy to set up. We always strive to provide a 5-star experience, so if there’s anything we could improve or if you have any suggestions, we’d truly love to hear them. Feel free to reach out anytime 0 our team is always happy to help! 😊

4 / 5 Share

Feb. 28, 2026

Top App nur schade das nicht mehr Optionen Kostenlos sind, für kleine Unternehmer die starten wollen etwas schade.

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 11, 2026

simpel en makkelijk te gebruiken, klantenservice helpt ook snel en is er voor al je vragen.

Store

Jelery

Using app

About 1 hour

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 21, 2025

It is expected that there are more functions with free version.

Store

KOShima

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 12, 2025

Amazing Support & Reliable App! I’ve been using OPTIS for my Shopify store and I can confidently say their customer service is one of the best I’ve experienced. Even though I’m not very tech-savvy and my requests for product options were quite complicated, their team has been incredibly patient and supportive every step of the way. They made the whole process smooth and reassuring, always ready to help until everything worked perfectly. If you’re looking for an app with not just great functionality but also a team that truly cares, OPTIS is the one. Highly recommend! The nearly got 5 stars but once they've add on the extra extra feature that i need, i will give them a proper 5.

Using app

13 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 3, 2025

Store

Zoom Thru Fort Myers

Using app

3 months

4 / 5 Share

Oct. 28, 2025

Adequate for very basic needs.

Using app

About 18 hours

Total reviews

92

Average rating

4.2

4 / 5 Share

Oct. 16, 2025

working well so far

Using app

18 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 30, 2025

Using app

About 3 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 17, 2025

Good feedback on the use of the plug-in

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 16, 2025

Using app

5 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 25, 2025

Store

HART

Using app

About 1 month

Total reviews

3

Average rating

4.7

4 / 5 Share

May 8, 2025

The additional variants were a must for our jewelry company and optis is a great options. They are also always quick to help out with any problems that arise in a fast and timely matter.

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

May 8, 2025

This app was so easy to setup and a breeze to use. :D Up until now, I've used this app to create text areas on my webpage and the process was a cake walk. Would definitely recommend the app and the team helped me remove the watermark within minutes. What more could I ask for?

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

April 27, 2025

best app for starters who are struggling to have checkboxvand other things. Easy to use. Immediate response from advisor. Cassie helped me solving all my queries.

Using app

3 days

Total reviews

2

Average rating

4.0

4 / 5 Share

April 16, 2025

OPTIS is a great way to overcome the variation limit default in your Shopify store. This add-on allows very easy integration and customization of your products. I don't like the subscription-based model, especially for smaller businesses such as mine; I have submitted a request to the company to provide another product tier that allows a one-time purchase of the add-on that has a limited number of product customizations. Larger sales volumes can afford a monthly add-on but some of us need to grow into that capability and would be better served by a single purchase until we get there. Subscription aside, the product itself is very good and useful.

Using app

4 months

Total reviews

1

Average rating

1.0