OPTIS Product Options, Variant
Product Options & Variants Options - Shopify App Store
Rating
5.0
feedback
1,735
chart
#105
All reviews
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Dec. 4, 2025
great service! Katlyn made sure to help me with all my questions and fixed the problem I was having
Dec. 4, 2025
They were very helpful in assisting me with resolving the issues I was experiencing.
Dec. 4, 2025
The app works flawlessly and is incredibly straightforward to use. On the rare occasions when I’ve needed help, the support team has been amazingly attentive — they respond quickly and actually take the time to walk you through any issue. It’s refreshing to use a product backed by people who genuinely care about their users. I highly recommend this app if you want something reliable and well-supported.
Dec. 3, 2025
Dec. 2, 2025
Thank you! I truly appreciate your detailed guidance—it’s been super helpful and encouraging.
Dec. 2, 2025
This app has been really easy to use and the support has been quick and helpful. I love that I can add question forms within my product pages. I haven't come across another app that does this so simply. No issues at all.
Dec. 1, 2025
Customer service is excellent! If you need assistance they have a chat feature and will walk you through whatever you need help with. I have never had such a great experience with any shopify app like this.
Nov. 30, 2025
Optis has been fantastic to work with. Their customer support is easily the best I’ve experienced on Shopify, with fast response times and clear guidance. They’ve helped me with some fairly technical questions and setup steps, and everything has been handled smoothly. The app itself is running perfectly so far and has been a great addition to my store. Highly recommend.
Nov. 30, 2025
This app is great, it does exactly what I need it to do, after trying several different ones out there and having nothing but issues, I find OPTIS. Their app is easy to use and their customer service is beyond extraordinary as the full team helped me over the long Thanksgiving holiday getting my site situated with their app and answered all questions from me. Highly recommend!
Nov. 29, 2025
Thanks to Cherry, great help , she provide amazing support. Beside of that is the only app that words proprely and EASY to take over
Nov. 27, 2025
Great collaborator. Took care of optimizing some features on my site that helped it look top-notch. And fast!
Nov. 27, 2025
Easy to use. I use it for adding personalisation boxes on my products and it works well.
Nov. 27, 2025
The team is very responsive, and Katlyn has been super friendly and helpful with setting up my store — even though I'm only halfway through!
Nov. 26, 2025
Works very well, easy to integrate and setup. Upon any questions, their support is outstanding, especially Lin and Cassie, huge shoutout to them. We had a custom request and they handled it in literally a few minutes. Great product, great support and great overall experience!
Nov. 25, 2025
Installation was simple and it was very convenient to use. Customer service was also very patient in helping to solve problems. Most importantly, there was a free trial plan available. If I need it later, I will definitely upgrade to the plan!
Nov. 25, 2025
I am pleased with the app, and very happy with the customer service that I received today. The associate was very kind and patient.