OPTIS Product Options, Variant for Shopify

OPTIS Product Options, Variant

Personalize product options variant option w/ text box, add on
Rating
4.9
Feedback
2,195
Reviews
Chart
#53
Shopify

All reviews

5 / 5 Share
June 14, 2023

They have some of the most amazing customer support. The support team replies fast and helps with any issues! They helped me setup everything and helped fixed things for my store.

Store Using app Total reviews Average rating
Moshi Bears 11 days 3 5.0
Developer Reply

Thank you for your 5-star rating and kind words about our customer support team! We are delighted that our team was able to help you quickly sort out any issues you had setting up your store. We appreciate your support!

5 / 5 Share
June 10, 2023

The app was exactly what I wanted I was able to add all the variants I wanted and Didn't have to go through a tedious process to set up where the options showed on my product page and the customer support is top notch

Store Using app Total reviews Average rating
Luxury Hair Extensionz 12 days 2 5.0
Developer Reply

Thank you so much for your 5-star rating! We are delighted to hear that the app was exactly what you wanted and that you were able to easily add all the variants you desired and didn't have to go through a tedious set up process. We also appreciate your compliments for our customer support team. Your positive feedback means a lot to us. Thank you for your kind words!

5 / 5 Share
June 6, 2023

Product Variant Options by BSS Commerce is an absolutely superior product. It's an elegant, well-designed solution for Shopify stores with product lines that have a complex array of variants. If you're looking for an app that will implement both product pricing with dynamic updating AND conditional logic - look no further. It handles the creation and assignment of option sets beautifully, as well. When I did run into an issue, their support team was friendly, professional, and handled the problem that very same evening for me. I cannot recommend this product highly enough!

Store Using app Total reviews Average rating
Heart and Sol Designs 10 days 3 5.0
Developer Reply

Thank you so much for the 5-star rating! I'm so pleased to know you had a positive experience using Product Variant Options by BSS Commerce. We strive to provide our customers with the best service and the best platform possible. We're glad to hear that you found it elegant, well-designed, and that our support team was quick to help. Thank you for your kind words and for your support!

5 / 5 Share
May 21, 2023

Support staff is great! They are responsive and solve the issues effectively and efficiently. The app overall is a good. It does exactly what its design to do and accomplishes what is not "standard" from Shopify.

Store Using app Total reviews Average rating
Madd Retros 7 months 1 5.0
Developer Reply

Thank you so much for your 5-star rating! We are grateful for your positive feedback about our support staff and our app. We strive to provide an excellent product that does exactly what it is designed to do and more. Thank you for your support!

5 / 5 Share
May 12, 2023

Nice service and the technicians are helpful. You need this app if you have variations of your product

Store Using app Total reviews Average rating
Mufy Mods 3 months 1 5.0
Developer Reply

Thank you for your 5 star rating. We appreciate your kind words about our service and helpful technicians. We are so glad that our app has been useful for you to manage variations of your product.

5 / 5 Share
May 12, 2023

Perfect service, the technicians are very reliable. The function of the app is very powerful, and it perfectly solved our problem! 5 star praise!

Store Using app Total reviews Average rating
JOYTALE About 2 hours 7 4.4
Developer Reply

Thank you so much for your 5 star rating! We appreciate your kind words and are delighted that our technicians were reliable, our app was powerful, and was able to solve your problem. Thank you for your 5 star praise!

5 / 5 Share
May 11, 2023

Amazing customer service and app! We had a few issues with integration due to the pre-existing customizations to our theme, but the BSS Team was so responsive and helpful in ensuring everything worked properly. We're very happy with the performance of the app and the world class customer support. Highly recommend!

Store Using app Total reviews Average rating
L&C Cabinetry 12 days 6 4.0
Developer Reply

Thank you so much for your 5 star rating! We are delighted that you're so happy with the performance of the app and our customer service. We appreciate a lot for your kind words and we are glad that our team was able to help with the integration issues. Thank you for the recommendation, we really do appreciate it.

5 / 5 Share
May 8, 2023

As all the other commenters have said, this app comes with excellent customer service - even though they're across the globe and a 12hr time difference from me, I wake up to things being fixed, with very pleasant customer service messages in my inbox. The app does what I wanted it to do - it allows me to add more varied options for products in my shop, and add photo swatches with additional details easily.

Store Using app Total reviews Average rating
FireflyBazaarTX 17 days 1 5.0
Developer Reply

Thank you so much for your kind words and 5-star rating! We are so glad to hear that our customer service was helpful and we appreciate your feedback on the product that allows you to add more varied options for products in your shop, and add photo swatches with additional details easily. Your satisfaction is of utmost importance to us, and we are thrilled that you are pleased with the service you received.

5 / 5 Share
May 4, 2023

I love that they will always reply me promptly when I have trouble in the app. They always aim to settle my problem within a day and willing to work overtime for me just to settle my problem as they know how important it is to me. From the start of helping me to settle the problem they never find me troublesome and never give up on their work. They go extra mile by giving me advice and helping me to change the colors of the button as well. Their app have so much extra features which other app doesn't have it. I highly recommend this app to everyone. Also wanted to special thanks Jennie and the technician Duong Nguyen Du for the help. They always explain clearly to me and ensuring that I understand how the app works. My problem is finally solved. I hope that my 1 last problem will be solve in the near future which they are currently working on it. Thank you so much for creating such a wonderful app.

Store Using app Total reviews Average rating
Cozytods 20 days 1 5.0
Developer Reply

Thank you so much for your 5-star rating! We are glad to hear that our customer service team has been prompt and helpful in resolving your issue. We are also pleased to know that you found our app to be comprehensive and full of extra features. Special thanks to Jennie and Duong Nguyen Du for their outstanding help. We understand that you have one more issue to resolve and we are working our best to ensure it gets sorted out in the near future. Thank you for your feedback and for recommending our app to everyone.

5 / 5 Share
April 18, 2023

Thank you so much Jennie and technician Ninh Nguyen Van are very supportive people and solved my error with full dedication. Thank you so much again and always use other app also

Store Using app Total reviews Average rating
GAIA'S ROOTS 1 day 2 5.0
Developer Reply

Thank you for your 5 star rating! We're very pleased to hear that our agents were able to solve your error with dedication. We greatly appreciate your kind words!

5 / 5 Share
April 17, 2023

Great app! I had to change some stuff with code and Jena from support was really kind and superfast with the procedure.

Store Using app Total reviews Average rating
Mas Cosmetics 4 days 1 5.0
Developer Reply

Thank you so much for your 5 star rating and such kind words! We're so glad that our agent was able to provide the help you needed quickly and kindly. We really appreciate it!

5 / 5 Share
April 17, 2023

Great app, a couple of glitches but customer service was fast to respond and really helpful - will definitely continue using this one

Store Using app Total reviews Average rating
Zilla Kids 17 days 1 5.0
Developer Reply

Thank you for your 5-star rating! We are delighted to hear that your experience with our customer service was fast and helpful. We appreciate your support and will continue to strive for excellence.

5 / 5 Share
April 17, 2023

great and easy access I was very shocked that each option has a demo for you to learn and navigate through each process I love this app thank you so much

Store Using app Total reviews Average rating
Royalty Hair Extensions About 8 hours 3 5.0
Developer Reply

Thank you so much for your 5 star rating! We are thrilled to hear that you were so impressed with the options with demos that are easy to learn and navigate! We are grateful for your support and love hearing from you. Thank you!

5 / 5 Share
April 15, 2023

This app has been perfect for my needs. I love the way I can show so many more variants now, and the way I can choose the colour options to show up is perfect for my needs. I have just received amazing support from Jolie Nguyen and our dev Nguyen Duc Duong who were polite, efficient and effective. Great service, great app.

Store Using app Total reviews Average rating
Gorgeous Alpacas About 1 month 8 5.0
Developer Reply

Thank you so much for your kind words! We really appreciate your 5-star rating and the great feedback you have provided. We are glad that you are enjoying the features of our app and the excellent support from our agents.

5 / 5 Share
April 14, 2023

Amazing app. Works well for my business and a lot easier to assign to products compared to the MANY that I compared it with. Solid support team, highly recommend!

Store Using app Total reviews Average rating
Tip The Tails 19 days 7 5.0
Developer Reply

Thank you so much for your 5 star rating! We are glad to hear that our app works well for your business and that you found it easier to assign products to it compared to other apps you examined. It's also a huge plus to know that our support team had a good impression to you. We are continuously working hard to improve our products and services, so your kind words certainly mean a lot to us! Thank you for your support.

5 / 5 Share
April 9, 2023

Im using this app from a month, and their representive emma is doing great job, she answers all the questions and help setting good option sets on my website always, thankyou

Store Using app Total reviews Average rating
mycustomhub 24 days 1 5.0
Developer Reply

Thank you so much for your 5-star rating! We are so glad to hear that you have had a great experience with our agent. We really appreciate your kind words and we are pleased to know that you have found our service to be helpful. Thank you for being a valued customer!

5 / 5 Share
April 7, 2023

This app is very easy to maintain and set up! I did have an issue with the discount code box showing up. But I contacted customer service and Emma helped me through it all! Very caring and listened well to my concerns. Also even checking up after a few days to make sure I was happy with the set up.

Store Using app Total reviews Average rating
Shop Bean Stock 12 days 1 5.0
Developer Reply

Thank you so much for your 5 star rating! We really appreciate all of the great things you have said about our app and the customer service you have received. It's glad to hear that our agent was able to help you out with the discount code box set up and followed up with you to make sure you were happy with it. We really appreciate your feedback.

5 / 5 Share
March 19, 2023

I downloaded and used the Product & Variants Options app, and I have to say that I am thoroughly impressed with it. Initially, I had a lot of questions and concerns about the settings and how to make the options work effectively on my site. However, I was able to reach out to the app's support team, and I was lucky enough to be assisted by Jolie Nguyen. They are very responsive and professional, and they go above and beyond to ensure that their customers are satisfied. I was extremely impressed with the level of customer service that I received, and it is clear that the team is genuinely committed to ensuring that their users have the best experience possible. Jolie was the most patient and helpful supporter who took the time to walk me through the entire setup process. She provided me with all the necessary information and was very responsive to all of my questions and concerns. She even went the extra mile to help me contact the developer, Nguyen Duc Duong, when I encountered some issues while using the app. Even if my questions are extreme, they both found a way to figure it out. The stress of creating a website that needs so many variations for each of our product is extreme and we have tried any different apps but this by far is better than the others! The simplicity of the app and the variations of the option sets excelled the other apps by far. The interface is very user-friendly, making it accessible even for those who are not tech-savvy. All-in-all, if you are looking for a versatile and user-friendly app that can help you add custom options to your products, then the Product & Variants Options app is an excellent choice. With its intuitive interface, robust features, and excellent support team, you can't go wrong with this app. I highly recommend it!

Store Using app Total reviews Average rating
Zealo Gear About 2 months 2 5.0
Developer Reply

Thank you for the wonderful 5-star rating and for your glowing review of the Product & Variants Options app! We really appreciate your feedback and it's great to know that our agents are providing excellent customer service and that you found the app user-friendly and feature-rich. We're glad that you found it such a good fit to create the variations of your product and thank you for recommending us! We hope you continue to enjoy using our app.

5 / 5 Share
March 15, 2023

Customer service was perfect! Had great assistance with set up and installation! Would definitely recommend. Thank you

Store Using app Total reviews Average rating
iJay Backdrops 1 day 1 5.0
Developer Reply

Thank you so much for your 5-star rating! We're so glad to hear that you had great assistance with your set up and installation and that our customer service was perfect. We really appreciate your recommendation and we're thankful for your kind words!

5 / 5 Share
March 10, 2023

Emma solved my issue quickly and the app works great. **********************************************

Store Using app Total reviews Average rating
Ungalli Clothing Co. 9 days 1 5.0
Developer Reply

Thank you so much for the 5 star rating! We pride ourselves on providing an excellent customer experience and it's wonderful to hear that you had a good one!

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