All reviews

Rating Breakdown

  • 5
    97% (1,691 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 88% (1,525)
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5 / 5 Share

Sept. 15, 2025

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

Cherry was great in helping answer my questions as I got the application installed on my site. Appreicate it!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

Great customer service team!

Using app

37 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

This app has been a game changer for customizing product variants for subscription service. It’s very flexible, and makes managing complex options simple. Their customer support is excellent; they helped us tweak our setup quickly and got everything running perfectly.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

great app and customer service

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Great online chat support! I'm up and running in less than an hour!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

I’ve had a great experience with OPTIS so far. The app makes it really easy to set up advanced product options and add-ons that Shopify alone doesn’t support. The support team is excellent – they respond quickly and really care about solving the issue. Special thanks to Lin, who guided me patiently and even coordinated with the developers to install advanced features directly into my theme. The whole process was smooth, clear, and professional. If you need flexible product options and great support, this app is definitely worth it!

Store

Bilmiss

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

cherry was great help!

Using app

36 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 10, 2025

This plugin save me the life with my store, I had a difficult case with my variants in product, and I could solve with this plug in, I have to refer all the supports that helped me with my case, who were patience and resolvings, Ruki, Cassie, thanks a lot

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

So far so good. Support is motivated and very helpfull. Solved my tasks very fast. Go ahead with this.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

The Optis customer service team is always responsive and helpful when I have questions or concerns, but even cooler is that they often review my site and usage and offer my options that they think may streamline my processes or enhance customer experience on my site.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Excellent app. I love being able to manage large numbers of colour options witout haveing to enter dozens of variant SKUs.

Store

SYMO 3D

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Store

Porusta

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Great app and makes adding product options a breeze!

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Superquick help!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Thank you so much! Been up all night trying to make my plan work and this App helped with my customized feature. I talked to other Tech supports from diff Apps and they weren't able to help me. OPTIS' Live Agent is very helpful and they reply fast (Shoutout to Katlyn!) . The CS and the Dev Team of OPTIS are superb! I will continue buying this Plan. :) This is a big help for non-tech people like me. Now, I can continue using my Shop with ease. Their UI is also the best among the others. Thanks, really! I'm so happyyy! <3

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Great customer service and the app itself is so easy to use and intergrate into your shop.

Using app

1 day

Total reviews

2

Average rating

5.0