OPTIS Product Options, Variant
All reviews
Review RSS feed
very helpful and fast service with recommendations to improve my shop
Thank you so much for your kind feedback! We’re really glad to hear that you found our support helpful and fast, and that our recommendations added value to your store. We’re always here to help you improve and get the most out of your setup. If you ever need anything else, feel free to reach out anytime 😊
I stand behind OPTIS 100%. I have been using them for myself and my website clients for a long time. Their customer service and prompt responses to requests and questions are A1. 10 out of 10, highly recommend.
Thank you so much for your incredible support! We truly appreciate you trusting OPTIS not only for your own store but also for your clients over such a long time. It means a lot to hear that our customer service and response time have met your expectations. Your recommendation really motivates our team to keep improving and delivering the best experience possible. If you ever need anything, we’re always here to support you. Thanks again for standing behind OPTIS! 😊
Thank you so much for the 5-star rating! ⭐️ We truly appreciate your support. If you ever need any help or have feedback to share, feel free to reach out - we’re always here for you 😊
Excellent response time.
Thank you so much for your feedback! We’re really glad to hear you’re happy with our response time. Providing quick and reliable support is something we always strive for. If you ever need any assistance, don’t hesitate to reach out - we’re always here to help 😊
Absolutely made my life easier when I needed to add variants for my craft kits. The service is outstanding as well!
Thank you so much for your kind words! We’re really glad to hear that the app has made it easier for you to manage variants for your craft kits. It’s also great to know you’re happy with our support - providing a smooth experience and being there when you need help is always our top priority. If you ever need anything else, feel free to reach out, we’re always here to help 😊
As a newbie to Shopify and OPTIS Product options, Cassie was amazing in helping me add product options to our store, and for making some design tweaks to help match the option boxes to the website theme. The chat option connect you to a real person too, so makes it so much easier to communicate. Thanks!
Thank you so much for your thoughtful review! We’re really glad to hear that your experience getting started with OPTIS has been a smooth one. It’s great to know that Cassie was able to help you set up your product options and fine-tune the design to better match your store’s theme. I’ll be sure to pass along your kind words to her she’ll really appreciate it! We’re also happy to hear that the live chat support made things easier for you. If you ever need anything else, don’t hesitate to reach out, we’re always here to help 😊
Quick response with the information needed and the right help
The customer service is out of this world! Thanks Lin.
Thank you VERY MUCH
We truly appreciate your support and kind words. If you ever need anything, don’t hesitate to reach out - we’re always here to help 😊
Very very helpful! Great app with great service
Thank you so much for your kind words! We’re really glad to hear you find the app helpful and are happy with the service. We’re always here to support you - feel free to reach out anytime if you need anything 😊
Great App as far as I can see. And very good support!
Thank you so much for your kind feedback! We’re really glad to hear that the app is working well for you so far and that you’ve had a great experience with our support. We’re always here if you need any help as you continue using the app - don’t hesitate to reach out anytime 😊
I am new to building a website with Shopify and Optis Product Options has helped with any and all questions I've had. All of the live chat operators have been polite, friendly and fast.
Christine from OPTIS was honestly unreal to deal with. I jumped on support because my add to cart wasn’t working and it felt like the app and Shopify weren’t talking to each other at all. She responded straight away, super friendly, and didn’t muck around. She jumped into the store, identified the issue quickly, and had their dev fix it on the spot. On top of that, she helped clean up a few things like duplicate fields, button styling, and even walked me through setting up options properly for group bookings. Nothing felt too hard and she just kept working through everything until it was sorted. Proper legend, made the whole process easy and stress free.
Thank you so much for the 5-star rating! ⭐️ We truly appreciate your support. If you ever need any help or have feedback to share, feel free to reach out - we’re always here for you 😊
Thank you so much for the 5-star rating! ⭐️ We truly appreciate your support. If you ever need any help or have feedback to share, feel free to reach out - we’re always here for you 😊
We needed a third-party app, as our products require more options than Shopify's native feature allows. The app works well and performs exactly as described. When we needed to add an advanced feature, the team was incredibly helpful and responsive. They replied to our requests within minutes (even on a weekend) and implemented changes to our store quickly. We definitely recommend this app and the team behind it. Thank you again for your help and your outstanding customer service. It's much appreciated.
Thank you so much for your detailed and thoughtful review! We’re really glad to hear the app is meeting your needs and helping you go beyond Shopify’s native options. It means a lot to know that everything is working as expected, and that our team could support you quickly - especially when it came to implementing advanced features. We always aim to be as responsive and helpful as possible, so your feedback truly motivates us. Your recommendation and kind words about our customer service are greatly appreciated. If you ever need anything else, don’t hesitate to reach out - we’re always here to help 😊
Cassie was very nice and helpful! The options were easy to set up and works like a charm!
This app has great options and if you have problems, they are there to help get you set up correctly!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.