All reviews

Rating Breakdown

  • 5
    97% (1,691 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 88% (1,525)
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5 / 5 Share

Sept. 3, 2025

Quick response and excellent customer support. Really happy with the service!

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Best app for Product Options, highly recommend

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

The app works perfectly, and the support is quick and effective. Thanks to Lina for the assistance!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

We were experiencing a small issue where our cart drawer was reloading the page, which affected the user experience. I reached out to their support team, and the help I received from Katlyn was fantastic. They were incredibly fast, professional, and fixed the issue perfectly. The cart now works flawlessly, exactly as we wanted. The app itself is great, but the high quality of the customer support is what makes it truly stand out. I highly recommend this to any Shopify store owner who needs powerful product options!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

It is good for variation. Nice app

Store

Dozo

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Good app and makes sense mostly. The customer service is top notch.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

I was having a hard time setting up the app. The Support staff came onboard and not only helped me with the app, but also helped make some minor theme changes to make the app look better. they actually saved me a lot of headache! Thank you Optis!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2025

At your disposal in case of difficulty and very good advice, I recommend!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

I would give this more stars if it were possible. After a year of Easify and staying frustrated, Cassie helped me transition to Optis in three days! Amazing customer service. Very patient and stayed present and available…even suggesting some changes to make things more streamlined. Thank you, Cassie and Optis!!!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Has the features I need. Quick and easy to have chat support install an advanced feature.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Great customer service

Using app

42 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

The support received was absolutely amazing! The app is easy to set up, but any questions I had, Bella really helped me out. Thank you very much!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Store

Enoteca

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

amazing and rapid help service. Not by AI but real people, and it changes everything. Very helpful.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

THE BEST APP! I have a very complex menu layout as i'm in custom printing. Katlyn and the dev team went above and beyond to help me get my settings perfect. I really appreciate everything they did. Thanks so much!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Excellent! These guys are great, i've asked several questions and they are determined to help and have been successful at fixing my challenges right away. Thank you!

Using app

7 months

Total reviews

7

Average rating

3.9

5 / 5 Share

Aug. 28, 2025

Very helpful to set me get set up!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Support team was very attentive and helpful!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

amazing! wish I found them sooner.... 10 app's later and finally! Great support as well. Will recommend. Exactly what I need

Using app

About 1 hour

Total reviews

1

Average rating

5.0