All reviews

Rating Breakdown

  • 5
    97% (1,691 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 88% (1,525)
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5 / 5 Share

Aug. 25, 2025

Great customer service!!

Store

Fia

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

I had a great experience with Optis their support team Katlyn and Cassie. They quickly understood my needs and delivered exactly what I wanted, fulfilling 100% of my requirements. Their communication was clear, support was excellent, and the entire process was smooth and professional. Highly recommended for anyone looking for reliable service and quality work.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

5 stars! Loving the app so far, and the customer service has been nothing short of amazing. So thankful for Lin tonight who helped get several options and features working exactly the way I need! Super quick responses by the entire team. Thank you!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

Many functions and very useful

Store

My Store

Using app

About 2 hours

5 / 5 Share

Aug. 24, 2025

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

Great support service and the app works perfectly!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2025

very nice and helped me get started with configuration. 10/10!

Using app

About 1 hour

Total reviews

12

Average rating

4.7

5 / 5 Share

Aug. 22, 2025

EXCEPTIONAL above and beyond customer service. Cannot recommend enough!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

I’ve been using this app, and it has exceeded all my expectations. It offers quick support and allows fast, multiple customizations, giving me the flexibility I needed for my products. A big shoutout to Julie Nguyen, who has been absolutely fantastic in supporting us. Her responsiveness and expertise made a real difference—she resolved my queries swiftly and helped implement custom options exactly as I needed.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Very easy to use, very quick to resolve issues, and prompt responses. Thank you.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

I have been using this app for several months now to give my customers extra options for size, style, and combinations. It was super easy to set up and integrates seamlessly. I will also be testing the colour swatches plug-in by the same company and will review it as well when sufficiently tested.

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 20, 2025

The interactive setup with AI was great and very helpful.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Excellent support and very easy app to navigate

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Really good app!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Works great! Much easier to set up than other product variant apps I tried, and a quick message to the team removed the watermark that says "Powered by Optis Product Options." I installed it to be able to set a total qty regardless of variants ordered by customers. This relies on Shopify for total qty, and the app to set your no-charge variants (there's a paid option for the app if you'd like to set individual prices for the variants, but maintain a total qty)

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

This app deserves five stars! We just started using OPTIS Product Options and it’s been great so far. The setup is simple and flexible. Lin was so helpful and made sure we had everything we needed. Excited to keep using it!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

I'm notorious for not reviewing help aids, and within a few minutes, I become stuck. Luckily for me, the team reached out immediately to introduce themselves, and I quickly took them up on their offer to help. They were communicative, fast, and quickly resolved my issue and even offered more options than I had thought of. I highly recommend this product and their very helpful team!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

This app it great! It makes adding variants and option sets really easy and their customer service is awesome! Highly recommend! We sell holsters and there are so many types out there and this makes the process so much simpler!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Very good support from Cassie.

Store

Malou

Using app

About 2 hours

Total reviews

2

Average rating

5.0