All reviews

Rating Breakdown

  • 5
    97% (1,691 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 88% (1,525)
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5 / 5 Share

Aug. 18, 2025

Great service. They are really super helpful! And the app is user friendly.

Using app

About 2 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 18, 2025

We switched to OPTIS after having trouble with a different app and it's been great! Katlyn and the rest of the customer support team are awesome, and the app has the functionality we were looking for. All around great experience so far!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2025

Great experience with the customer service and the app features.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2025

Great service, quick response, and easy to work with. Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2025

Using app

21 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2025

quick to respond to understand and to solve. Amazing service. Big shout to Cassie who was remarkable dealing with an idiot (me).

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2025

Store

Pama

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

I use OPTIS Product Options, Variant on my Custom Engraved Jewellery store, and it has been a game-changer for offering personalisation. My products often have multiple customisation options, and this app handles them beautifully without making my product pages feel cluttered. The setup was straightforward, and I'll be investing in the paid version soon as I love that it’s easy to style the option layouts so they blend seamlessly with my brand. The conditional logic is a big plus, it only shows relevant fields when needed, which keeps the shopping experience smooth for my customers. Customer support has also been fantastic! Quick to respond and very helpful with making adjustments so everything runs perfectly. If you sell customisable or made-to-order items, this app is worth every cent!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Easy to Use. Great Support. Support helped us set up multiple options for our products and they respond fast. Definitely recommended!

Using app

7 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 14, 2025

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

good

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Excelente app, muy completa y muy facil de configurar, la atencion en soporte es muy rapida.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Store

My Store

Using app

About 2 hours

5 / 5 Share

Aug. 15, 2025

5* - Customer service goes beyond what anyone would expect, helped me solve the many issues that I'd probably caused myself, and even helped configure other things too (which I'd probably also messed up myself). Thanks Julie, you're a star!!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Cassie was easy to talk to

Store

Navool

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Excellent support team

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Perfect service! Customer support is fast, proactive, and incredibly helpful. They solved every question in record time. Highly recommended

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

love this app, its super user friendly and easy to set up also has a active customer care who is very responsive and is quick to help

Store

E3K

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Quick support, great app!

Using app

19 minutes

Total reviews

2

Average rating

5.0