All reviews

Rating Breakdown

  • 5
    97% (1,691 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 88% (1,525)
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5 / 5 Share

Aug. 12, 2025

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Good support

Store

My Store

Using app

About 1 hour

5 / 5 Share

Aug. 11, 2025

I am so grateful for the OPTIS team - their customer service was amazing and the functionality of the app is exactly what I was needing. Specifically, the ability to link other products to the product options is a game changer! I had previously set up my entire website using a clunky bundling app and tried putting a product customizer app on top of that (to add personalization details). After the first order came through and I was unable to see any of the customer's personalization, I learned that bundling apps aren't compatible with personalization apps. GAH! OPTIS was the most perfect solution to my problem!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

Store

Andiani

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

Optis product option is best app we are using the team is super fast , when you need they immediately comes and solved the issue , we really appreciate entire app dev to create this type app , we will consider for other stores also and promote with friends circle

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

I installed the app yesterday and, so far, I’ve been really impressed. I’ve been able to add text boxes to my product listings so that customers can share information with me in order for me to customise their order. I have used the ‘chat’ function twice now for support, and the customer service has been excellent - the advisers have been quick to respond and very helpful.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2025

Great app. Grater customer support. Cassie was very helpful.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2025

Great for a lot of options, great support. Overall recommedations!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2025

Cassie, tech support, was excellent in helping me with setting up my product page by providing me with a couple of solutions to linking product variant to add-on variant. She was very diligent and willing to help me on Saturday evening!

Using app

1 day

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 9, 2025

simple , easy to work on it , the support is amazing , thank you

Store

MOREA

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2025

The App works well. Custom options are a good feature to the website, as many times you are limited to the default. Great customer service and support, answering and reacting straight away. Tech guys are running through your requests and fixing the issues you are getting during the customization.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2025

Store

My Store

Using app

About 1 hour

5 / 5 Share

Aug. 8, 2025

I hardly ever leave reviews but the service was just that good. The app is extremely easy to use compared to other's I've tried and the customer service is top notch. I thought it would take a day to get a response and it took a few minutes. Cassie helped me for a while fine tuning everything to my liking. Happy to have found this app!

Using app

About 19 hours

Total reviews

5

Average rating

3.4

5 / 5 Share

Aug. 8, 2025

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

My own developer is on holiday so I had to fix everything myself. I had some problems with the add ons, but Cassie was very helpfull and she even noticed a different problem that I had not seen my self. So thank you for that.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

Very good service.

Using app

About 22 hours

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 7, 2025

This app provides me with convenient and efficient product option management features. Its rich functionality and straightforward settings have saved me a lot of time. I highly recommend it to everyone.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Fantastic app! The customization features are exactly what I was looking for, and the support team was quick to assist with my custom requests. I highly recommend it if you need a way to create custom product options and adjust pricing based on user selections.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

The app is crucial for the customization business... and the team helped me set up and troubleshoot. It was smooth and very fast! Great interaction, friendly and helpful!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Using app

22 minutes

Total reviews

2

Average rating

5.0