All reviews

Rating Breakdown

  • 5
    97% (1,691 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 88% (1,525)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 1, 2025

I really love this app, a great help for my store, if you have a personalized product or any product, i recommend this store to use, and also the customer service is so great very accommodating, always ready to help your concern. specially to cassie :) note: this is my 3rd store using this app :)

Store

My Store

Using app

--

5 / 5 Share

Aug. 1, 2025

Absolut geniale App mit perfektem Support!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

期待通りの機能をしております。サポーターがとても親切でした。

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

amazing app and also amazing customer service

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2025

Even though I've only interacted with Bella online, she's been incredibly kind and customer-friendly. She's quick to respond, helpful, and always communicates in a warm and professional way. It's clear she truly cares about giving great service. Highly recommended!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2025

Super Amazing, I get an answer really quick and the people are very handsome. 5 Star for sure. Using this in my store is a big advantage for it and I very great full, also with free version you can do a lot of things, for me at the moment it's enough.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2025

Muy amables el chat vivo, te ayudan y la aplicación funciona bien y sirve exactamente para lo que necesitabámos.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

Great app. Had a few things to fix in the beginning (due to our theme) but the customer service/dev team did a great job and now everything works perfectly. 100% recommend.

Using app

1 day

Total reviews

5

Average rating

4.2

5 / 5 Share

July 31, 2025

Really useful tool that enables more product options and has already increased my AOV. Never experienced an app with such a helpful team, always on hand to answer questions and go above and beyond to support and provide service. Highly recommend!

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 31, 2025

Great support!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

Experimentei usar a aplicação na minha loja online e funciona muito bem! Excelente!!! Vou continuar a trabalhar com esta app!!! Esta app permite que os meus clientes possam personalizar ainda melhor as suas encomendas! Sempre que tenho alguma dúvida, tenho acesso ao suporte que me dá o apoio que preciso para otimizar a app!!! Super profissionais!!! Recomendo!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

Support is great!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2025

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 30, 2025

The app is beyond our expectations. We were able to install a very satisfactory app. In addition to fixing errors, customer support provided detailed assistance tailored to the site. We were impressed that the app company went to such lengths to assist me. Even for features that were not available, the customer support and technical team worked together quickly to propose and implement alternative methods, and the installation and implementation were completed in a short time. Thank you so much!!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

This is the best service i have ever received by an app support team, they were fast, clear and professional, best team ever!

Store

Stryker

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

I've only worked with OPTIS for a few days, but the support has already exceeded expectations. The team has been incredibly responsive, knowledgeable, and proactive—often addressing my questions before I even asked. Their insight has helped me get up to speed quickly on complex setups for customized products. Based on this early experience, I'm confident OPTIS will be a solid long-term partner in my store’s growth.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

Goede app om productopties toe te voegen. Ik zit nu nog op het gratis plan wat basis functies heeft, bij het goed lopen van de producten overweeg ik een upgrade. Klantenservice is aardig, je wordt direct geholpen.

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

My site would be useless if it wasnt for this app! This app has been amazing for my business but even better is their service. I can highly recommend.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 28, 2025

Great app! Professional support team! This app and the support team deserve more than 5 star :)

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2025

Oh my goodness, this is EXACTLY what I needed for my store! After trying to get things working on Wix, I realized that it just could not do what I needed it to, so I moved back to Shopify. As I attempted to determine how to configure multiple color options, I began to feel frustrated. And then, I found OPTIS Product Options. Game changer! I sell products on my site that can be customized by the user in different colors. The problem with 3D printing filaments is that some don't mix. I needed a way to answer that problem, and OTPIS Product Options has solved it! When you select a filament type, it allows you to choose colors that are compatible with that filament type, and it won't let you mix them. What a time-saver this would have been had I made the move so much quicker. Shout out to Cherry and Cassie for helping to figure a few things out!

Using app

About 8 hours

Total reviews

1

Average rating

1.0