All reviews

Rating Breakdown

  • 5
    97% (1,691 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 88% (1,525)
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5 / 5 Share

July 30, 2025

Support is great!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2025

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 30, 2025

The app is beyond our expectations. We were able to install a very satisfactory app. In addition to fixing errors, customer support provided detailed assistance tailored to the site. We were impressed that the app company went to such lengths to assist me. Even for features that were not available, the customer support and technical team worked together quickly to propose and implement alternative methods, and the installation and implementation were completed in a short time. Thank you so much!!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

This is the best service i have ever received by an app support team, they were fast, clear and professional, best team ever!

Store

Stryker

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

I've only worked with OPTIS for a few days, but the support has already exceeded expectations. The team has been incredibly responsive, knowledgeable, and proactive—often addressing my questions before I even asked. Their insight has helped me get up to speed quickly on complex setups for customized products. Based on this early experience, I'm confident OPTIS will be a solid long-term partner in my store’s growth.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

Goede app om productopties toe te voegen. Ik zit nu nog op het gratis plan wat basis functies heeft, bij het goed lopen van de producten overweeg ik een upgrade. Klantenservice is aardig, je wordt direct geholpen.

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

My site would be useless if it wasnt for this app! This app has been amazing for my business but even better is their service. I can highly recommend.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 28, 2025

Great app! Professional support team! This app and the support team deserve more than 5 star :)

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2025

Oh my goodness, this is EXACTLY what I needed for my store! After trying to get things working on Wix, I realized that it just could not do what I needed it to, so I moved back to Shopify. As I attempted to determine how to configure multiple color options, I began to feel frustrated. And then, I found OPTIS Product Options. Game changer! I sell products on my site that can be customized by the user in different colors. The problem with 3D printing filaments is that some don't mix. I needed a way to answer that problem, and OTPIS Product Options has solved it! When you select a filament type, it allows you to choose colors that are compatible with that filament type, and it won't let you mix them. What a time-saver this would have been had I made the move so much quicker. Shout out to Cherry and Cassie for helping to figure a few things out!

Using app

About 8 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

July 26, 2025

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

I just installed the app and had issues with my theme code not being compatible. I spoke with Cassie at 9pm on a Friday after the automated message said they were out on weekends. She replied right away and fixed everything for me on the spot. Best customer service I have ever had. Give that girl a raise!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

Super easy to use and does exactly what I needed. No coding required. Big thanks to Cassie from support for her quick and helpful response. Highly recommend!

Store

Auramis

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

This app is awesome! It really caters to all my needs with selling customized items. There are many options to choose from to give customers the choices the choose from several different options and the customer service is wonderful! They made recommendations and walked me through the steps to making my store look super professional!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

The Optis team are phenomenal! Im so happy with their service and their app!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2025

Very responsive, fixed issues we had when we first installed the app almost instantly!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2025

Very quick to answer and resolved the issue within no time.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2025

Très bonne app et le SAV et très gentil et réactif !

Store

Denella

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2025

features work fine on the webesite and they have great customer service

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2025

Good customer service and perfect explanation with demo. Thank you!!

Store

My Store

Using app

1 day