All reviews

Rating Breakdown

  • 5
    98% (664 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)
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5 / 5 Share

March 15, 2024

Customer support was excellent! Very responsive and reliable.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 13, 2024

The only add-on app that supports in the variant level. Customer support Emma was very helpful on every step of the way until all my concerns and issues were resolved. Highly recommend this app.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2024

Works very well. Prompt customer support. Would definitely recommend

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2024

Goede service. In het begin wat problemen gehad met het instellen, ze reageerde snel en oplossingsgericht. Ze lossen het dan ook netjes op en enkele aanpassingen worden op maat gemaakt. Top app.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Feb. 26, 2024

Simple, clean and fast. Really good support that solved my issue within an hour!!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Excellent customer service, they go above and beyond to make sure the app works perfectly on your site.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Excellent customer service. I needed help with a manual execution of adding in variations. The team made it super easy to get help and entered my customization code for me in as little as three hours. The support was excellent from both the tech and the customer service rep. A+

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

really nice app, and the customer service is excellect. very helpful and very quick to respond.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 12, 2024

Jolie and her team was very helpful and responsive in helping me with issues and installation onto my website. It's now working great, and I'd recommend anyone give this app a try who is looking for more than 3 options for their products!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Great work! Thank you for your time saving support.!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

AMAZING APP and EVEN BETTER CUSTOMER SERVICE!!!! I requested a custom design element for their app and within 48 hours it was completed to perfect specification. I couldn't have asked for a better experience and would recommend this app and company to everyone. Jocelyn in customer care was very helpful and responsive!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing 5-star rating! We are so glad to hear that you loved the app and the customer service you received. We appreciate you taking the time to write a review and highly value your feedback. Thanks again!

5 / 5 Share

Dec. 18, 2023

Great app, we're only using it for basic customisation and works as it should. There was a little bug we found but Jena and the team were very responsive and fixed it in no time

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 16, 2023

Very great App! Perfect Support! Thanks to Emma & the BSS Team!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 12, 2023

VERY GOOD SUPPORT

Store

Darooon

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

4 / 5 Share

Dec. 10, 2023

The app wasn't so helpful as it did not have the features I needed for my specific business...BUT the service was amazing! thank you Jenna for your patience!!

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 6, 2023

Helpful, very attentive

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 6, 2023

great application with best customer support.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 4, 2023

Overall great experience with using this app! When we ran into an issue, the customer service was amazing and they got it resolved very quickly. This app is definitely a keeper.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your 5 star rating and your great review. We are delighted that you had a great experience using our app. We appreciate your kind words about our customer service and we believe good customer service is our priority!

4 / 5 Share

Nov. 13, 2023

Excellent customer service! App needs some more features like effects and other variants for color swatch. Overall 4/5. Customer service 5/5!

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 8, 2023

I recently integrated the 'BSS: Product Variants Options' app into my online store to enhance my product listings with custom fields. My experience has been nothing short of amazing, particularly due to the exceptional support and service provided by their team. A special mention goes to Jennie, who was a cornerstone in ensuring a seamless experience. I faced some technical challenges initially, but Jennie and the tech team addressed these issues with remarkable efficiency and speed. Their response was not just quick; it was coupled with care and a personalised touch that is rare in customer service today. The 'BSS: Product Variants Options' app itself has transformed how my products are presented. The ability to add custom fields easily has allowed for greater flexibility and a more detailed display of product information, enhancing my customers' shopping experience. The app is user-friendly and integrates seamlessly with my store, making it a valuable asset for any online merchant. If you're looking for an app to add custom fields to your products, 'BSS: Product Variants Options' is the way to go. Not only will you be using a tool that greatly enhances your product listings, but you'll also have the support of an incredible team who are genuinely dedicated to your success. Thank you to Jennie and the entire BSS team for your phenomenal support. Your hard work and dedication make a significant difference!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words and your 5-star review! We are so pleased that our team and Jennie in particular has provided you with an exceptional customer service experience. Your feedback is invaluable and we are so delighted that the app has transformed how your products are presented. Again, thank you for your review - we are so grateful for your kind words and are thrilled to be able to help you in this way.