All reviews

Rating Breakdown

  • 5
    97% (1,692 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 88% (1,526)
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5 / 5 Share

May 21, 2025

Team is always so helpful and quick. App is great

Using app

About 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

May 21, 2025

Great app that helped us work around the 100 variant limit. Was able to completely design the options set to match our theme. The tech support is super fast and always solves your issues.

Store

Lundia

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2025

Katlyn was informative, and helpful. Thank you

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2025

This app is as awesome as their support team. Love the way they help our website become more and more stable and user-friendly. 5 star!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2025

Good application, I had a problem with the shopping cart and it was quickly resolved thanks to Julie

Using app

2 days

Total reviews

7

Average rating

3.3

5 / 5 Share

May 16, 2025

As a new and inexperienced Shopify user, it was super easy to get started. OPTIS offers a large variety of options, so I was able to tailor everything exactly to my needs. I used their Support Chat a few times (for some questions), and I can honestly say: 11 out of 10 stars – they are incredible and lightning fast to respond. Special thanks to Cassie & Lily! Cassie even answered my questions on a Sunday evening! Once my shop gets more traffic, I’ll happily upgrade my plan for even more customizable features.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2025

Easy to use simple interface. Perfect for stores making custom products and specialising in personalisations.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

Optis Product Options is hands down one of the best apps I've used on Shopify. The app itself is intuitive, easy to set up, and offers all the flexibility I need to create custom product options without hassle. There's plenty of built-in documentation, but what really sets this app apart is the top-tier customer support. Their team is truly amazing—responsive day and night, always willing to work with you to make whatever you need happen. I’ve contacted them several times with custom requests, and each time they’ve gone above and beyond to deliver fast, personalized solutions. If you're looking for a reliable product variant app backed by a team that actually cares, this is the one. Highly recommended!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2025

I ran into a small issue with the app, but Cherry provided outstanding support and helped me resolve everything quickly and easily. I really appreciate the friendly and professional assistance – thank you!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2025

Quick support, very helpful app function. Highly commended!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

This has been a game-changer for my Shopify store! It’s incredibly easy to set up and gives me full flexibility to offer customizations and product variants that Shopify alone doesn’t support. The interface is clean, and it works seamlessly with my theme. Plus, their support team is responsive and helpful. Highly recommend this app to anyone looking to enhance their product pages!

Store

Mezoma

Using app

26 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2025

very good functions, smooth and easy to insert. Support team service is amazing. I love this app!

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2025

Works as intended and very friendly customer support with any issues I had!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2025

I have setup the app, and it's working well, It worked with what I needed, Cherry guide me in all the process and gave me a perfect support. I highly recommend.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2025

The app interface is the best out there, it's clean and easy to navigate with many options for customizations. The support team is amazing! I have been searching for a solution to be able to link inventory to sample packs without Shopify treating it like a bundle with add-on prices. After trying multiple other paid apps and reaching out to Shopify over the course of many years, there was never anything that worked, and it made inventory tracking for samples impossible. The OPTIS team was fantastic and very responsive. Cassie and Katlyn both helped me figure out a workaround in less than a day and were incredibly kind and knowledgeable.

Using app

2 days

Total reviews

4

Average rating

4.0

5 / 5 Share

May 12, 2025

I am pretty rubbish with technology, setting up my website felt like a huge challenge so the time and effort I received from the Optis team was so needed and appreciated. They were patient, helpful and friendly and in the end I got everything I needed for the website. I have no hesitation in recommending them.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

Using app

26 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2025

10/10 — Best Shopify App Out There! I’ve tested 3 or 4 of the top-rated apps in this category, and this one is clearly the winner. The interface is clean, well-designed, and incredibly easy to navigate — everything just feels polished and professional. What really sets this app apart is the team behind it. Their support is outstanding: they respond almost instantly and fix any small issue or detail in the blink of an eye. It’s rare to find a combination of such a great product and such a dedicated, responsive team. Highly recommended. 10/10!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2025

Gratuit, fonctionne tres bien depuis 2 mois pour mon utilisation, je recommande !

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2025

Using app

2 months

Total reviews

2

Average rating

5.0