All reviews

Rating Breakdown

  • 5
    97% (635 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)
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5 / 5 Share

July 28, 2022

5 Stars for the extraordinary customer service! I had a very "individual" request / problem and the dev team tried to fix it with code in my theme which wasn't possible bc of the theme I use. So they actually uploaded the code to their app's server. Thank you Nguyen Duc Duong for the great help! The customer support executive Josephine Dao was very polite and helpful as well, as she was the one that took my request to the dev team and did all the communication between the customer (me) and the dev team. I am delighted by this service and think its very rare to get that much personal help :)

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2022

Easy to use application. Developers are responsive, listen to feedback and provide improvement to the app. To certain extend, they are willing to help me customise the app

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2022

Hi everyone, we downloaded this app to add "ring size" section and "file upload" section to our shop, we like what they offered and what we have now :) and we specially thank to Jonas, he has been very helpful, answering all our questions and trying to help :) totally recommended!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2022

Emma and the technician Nguyen Duc Duong were great help when I had issues with the app. Their support was super quick and very responsive.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2022

This app is much more user friendly than similar ones I've tried before, very intuitive, support team who helped me were very helpful. I recommend it to others shops looking way to configure their products.

Using app

About 1 month

Total reviews

18

Average rating

4.8

5 / 5 Share

July 7, 2022

When I required aid with a few layout adjustments, Josephine Dao and the development team, Nguyen Tien Loc and Nguyen Duc Duong, were incredibly helpful. They completed everything quickly, were on-time, simple to deal with, and understood my needs. I place a lot of importance on customer service, and as a result, I have left a few integrations. I'm so happy I came across this app! It stands out since it's simple to use, does what I need, and has excellent customer support. I greatly appreciate it.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2022

Great app to help set up different options for my products, faced some problems but the developer team was fast & responsive to address my issue. Great team, definitely recommend if you are looking for custom options for your products.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

Easy, simply and friendly customer service from Josephine! She was able to help me resolve an issue I had with setting up a specific file upload variant and she didn’t stop until I was fully satisfied with the way the variant was installed across the specific products I selected. Thank you again! Very much appreciated. Highly recommend this app to any store needing to add more specific variants to their product listings.

Using app

4 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 21, 2022

Always good service. Jonas and the tech guys have done so much custom so the app was suited for my situation. This is a great team and a great app

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 16, 2022

I couldn't get my variants to centre so I reached out to support and they were SO helpful. They have made my product page look amazing! Jonas got my query resolved immediately and Nguyen Tien Loc was amazing at the tech side of things. Can not recommend this app enough, a great experience.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

June 14, 2022

Emma C. and Nguyen Duc Duong where extremely helpful when I needed assistance with a few layout changes. They where prompt, easy to communicate with and understood my needs and had it done in a timely manner! Customer services is a really big thing for me and I have left a few integrations because of that reason. I am so glad I had found this app! It's easy to use and does what I need plus having the top notch customer service really sets it apart! Thank you so much!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

June 1, 2022

This app is much more user friendly than similar ones I've tried before, and the support team who helped me (Emma C. and Nguyen Duc Duong in particular) were prompt, clear, and very helpful. Adding this app to my store will make it run much more smoothly and will allow me to configure my listings in a way that makes the most sense for my products. I'm very glad that I found out about Products & Variants Options and can recommend it to others who are looking for a straightforward way to configure their listings that need more than 100 variants. Thank you!

Using app

7 days

Total reviews

2

Average rating

4.5

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 20, 2022

I used this app for including an add-on option to some products. It’s been super easy to get setup and the customer support is hands down the best I’ve ever dealt with! They quickly fixed two issues I ran into for me and I couldn’t be more thankful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 19, 2022

I have used this app to add variations to product listings as shopify has limits of 100 variations. I am so happy I came across this its neat, simple and easy to use. The customer service is brilliant i reached out to them and they really helped me to solve the problem so quickly in less time. I am so happy that it has file upload as this is one of the features i was looking for and it wasnt easy to find every variation in one place. BSS Commerce has really helped with this. Thank you so much xx

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 17, 2022

Great customer service. Jonas was able to help me and get me the information I needed to know to see if it was a fit for me. Best service I've had from anywhere in a really long time. They also offer a live demo appointment if you need it. As for the app, it was easy to add and super easy to use. . As a bonus, if you weren't convinced already, it's a free app! Updated* After playing with it a bit I decided to pay the small price to upgrade. The extra services let me tailor the pricing changes to my business's needs. I would give them 10 stars if I could.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 10, 2022

I have used this app for 2 different websites. Jonas is absolutely amazing & is so helpful. Like most companies/apps, if it is a weekend & I have any questions, I often won't hear from anyone until Monday. I say this for anyone to keep in mind if they need help on a Saturday to understand you may not hear from someone until the weekend is over. I give them 5 Star service when it's Monday-Friday. However, it's very rare that I need to contact them. It's only in the beginning where I had more questions & needed help. As time goes on, I don't need to contact them very much now that things are set up. Since I've downloaded the app, I've seen so many upgrades & changes, which really gives me confidence that even though they are new, they are focused on improvement. I could go into so many specifics & details on how Jonas had helped me but I feel like my review would be so long & not relatable. The best I can say is that I've used all the features BBS offers & I've had the most complex questions. Sometimes I would even ask about adding tiny features that I didn't think were even possible, BBS found ways to make it happen within 8 hours. I highly recommend this app!

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 10, 2022

I use this application a lot to have each product that I sell well organized and it gives my clients a super advantage and they love it! Yesterday I had a minor problem with the app so I asked the customer service for help, they were super fast and solved my problem in less than 3 hours. thank you Emma and her technician for solving the problem and making my online store work perfectly again.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 9, 2022

Switched from a different app to this one and LOVE it! Integrates with the font and style of my theme unlike other apps. Wonderful customer service that helped immediately with integration into my purchased theme. Works great! Keep up the good work :)

Using app

About 2 months

Total reviews

9

Average rating

4.6

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 9, 2022

This app is great and customer service was awesome at helping me get everything set up. I am glad that I can have options now as far as color and other special requests.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 6, 2022

Wir verkaufen Farben mit vielen Gebindegrößen, Farbtönen, Zusätzen usw. Diese APP ist für uns Optimal. Eine Support anfrage wurde Schnell bearbeitet und eine Korrektur in unserem Webshop kostenfrei durchgeführt. Dazu nochmals Danke an Emma und an den Techniker Phạm Ngọc Hoàng. Top We sell paints in many pack sizes, shades, additives, etc. This app is optimal for us. A support request was processed quickly and a correction was made in our web shop free of charge. Thanks again to Emma and the technician Phạm Ngọc Hoàng. Top

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!