All reviews

Rating Breakdown

  • 5
    98% (640 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 10, 2022

I have used this app for 2 different websites. Jonas is absolutely amazing & is so helpful. Like most companies/apps, if it is a weekend & I have any questions, I often won't hear from anyone until Monday. I say this for anyone to keep in mind if they need help on a Saturday to understand you may not hear from someone until the weekend is over. I give them 5 Star service when it's Monday-Friday. However, it's very rare that I need to contact them. It's only in the beginning where I had more questions & needed help. As time goes on, I don't need to contact them very much now that things are set up. Since I've downloaded the app, I've seen so many upgrades & changes, which really gives me confidence that even though they are new, they are focused on improvement. I could go into so many specifics & details on how Jonas had helped me but I feel like my review would be so long & not relatable. The best I can say is that I've used all the features BBS offers & I've had the most complex questions. Sometimes I would even ask about adding tiny features that I didn't think were even possible, BBS found ways to make it happen within 8 hours. I highly recommend this app!

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 10, 2022

I use this application a lot to have each product that I sell well organized and it gives my clients a super advantage and they love it! Yesterday I had a minor problem with the app so I asked the customer service for help, they were super fast and solved my problem in less than 3 hours. thank you Emma and her technician for solving the problem and making my online store work perfectly again.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 9, 2022

Switched from a different app to this one and LOVE it! Integrates with the font and style of my theme unlike other apps. Wonderful customer service that helped immediately with integration into my purchased theme. Works great! Keep up the good work :)

Using app

About 2 months

Total reviews

9

Average rating

4.6

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 9, 2022

This app is great and customer service was awesome at helping me get everything set up. I am glad that I can have options now as far as color and other special requests.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 6, 2022

Wir verkaufen Farben mit vielen Gebindegrößen, Farbtönen, Zusätzen usw. Diese APP ist für uns Optimal. Eine Support anfrage wurde Schnell bearbeitet und eine Korrektur in unserem Webshop kostenfrei durchgeführt. Dazu nochmals Danke an Emma und an den Techniker Phạm Ngọc Hoàng. Top We sell paints in many pack sizes, shades, additives, etc. This app is optimal for us. A support request was processed quickly and a correction was made in our web shop free of charge. Thanks again to Emma and the technician Phạm Ngọc Hoàng. Top

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 22, 2022

I was very happy with the additional support of the support team. I had a little bug on my website where it wouldn't show the picture in my checkout page. Within minutes I was talking to Emma from their support team. She helped out very quickly and was friendly as well. Wish all apps were like this!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 19, 2022

I use this app to collect personalization Information for my custom products. I love the endless options it allows me to provide my customers. The support was great with a fast response to help me when I needed it.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 15, 2022

This app works just as I had hoped. A big thank you to Jonah for helping me out when I needed assistance.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 14, 2022

The service provided by BSS Commerce Support Team is extremely professional. My problem was solved in one day with the help of Pham Ngoc Hoang and Jonas. I am extremely happy with the cooperation and fast communication. I can recommend them to others.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 14, 2022

This is the most helpful app I've come across in a while. It was really easy to use and I had no trouble doing anything. The support team is amazing and helped me solve any problem that came up, no matter how big or small (big shout-out to Emma & Pham Ngoc Hoang). I can't wait to see what this app does in the future!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 13, 2022

Great app! I recommend it. It works well without errors, it's easy to use and it looks great on my website.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 8, 2022

I have a store with customized products and this app solves my problem. I love this app, it's awesome! :)

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 9, 2022

I searched for an app that would allow me to have multiple variations of my items and was not able to find any other app that was as easy to use or as professional. I am able to list well over 1000 variations for each of my items. Support for this app is also crazy fast and crazy good, as they were able to customize my packing slip code for me! I would recommend this app to any shop owner that is in need of variations. Annie and Hoang Pham were amazingly helpful and quick to respond, thank you! strangemotion4x4.com

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 31, 2022

Love this app!! Customer service was great when i had questions and needed help. Jonas was able to evaluate my concerns and stayed in communication with me until it was resolved. App is very easy to use! Use this app!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 25, 2022

I really love this app! It’s free and highly functional. It’s also really easy to use. I got great support from Annie Tran, the customer supporter, and Ngo Viet Cuong, the tech guy. They answer me very quickly and fix the issue very well. I would highly recommend this app to everyone. It's a whole new level of functionality and customer support. Please give it a try and do not hesitate to contact the customer supporter for help. We will answer all of your questions and help you with any queries.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 23, 2022

PLEASE READ!!! I have a custom order business so not only do I need more variant options, but I need file upload, text box & other options. After downloading about 20 different variant/options apps, this one was the best. Even the variant apps that had way more reviews & way more downloads, this one was the winner. I literally took 8 days to play around with all of the apps, made pros & cons lists, plus tested the function within my site on listings. After pretty much studying them all, I finally narrowed the best down to 2 different apps... 1. another app, we will call "App X" (seemed to have it all, but I didn't like the look of the boxes. It was more cosmetic.) & 2. this app "Product & Variants Options" (had everything I needed plus I loved the look, but I didn't like how the placement was appearing on my product page, as it had a tiny glitch. I knew if it couldn't be fixed I'd have to go with "App X"). Before I could make a decision, I messaged both apps customer service. Within 24 hours, someone from this app fixed the issue for me (this was a weekday. Weekends could be different). The placement on the product page is exactly where I hoped it would be & the glitch was fixed. "App X" took about 4 days longer to respond to me & ultimately never fixed the concern I had. Most people just download an app, test it out & delete if they don't like. And most people also just go with the app with the most reviews. I can vouch that I did the work & the research. Trust me! Save your time & download this app now. And if you have an issue, be patient & contact customer service. Im sure they will help! Thank you Jonas & Pham Ngoc Hoang for your superb work in helping me with all of my questions & fixing my technical concern!!!

Using app

24 days

Total reviews

10

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 17, 2022

Ottima applicazione, funziona benissimo e risolve il limite delle opzioni che Shopify ha impostato a 3 e delle varianti (che di default sono 100 per prodotto). L'app è nuova ma promette di essere molto utile. Jonas dell'assistenza clienti è sempre molto disponibile! Excellent application, it works great and solves the limit of the options that Shopify has set to 3 and of the variants (which by default are 100 per product). The app is new but promises to be very useful. Jonas from customer support is always very helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 8, 2022

Tested every product options app, originally went will HULK product options but we couldn't add the options via product tag. BSS app is much simpliar in creating option sets, and the edit in cart is much better. With upcoming features such as file upload, date picker, price addons it is sure looking great for the future. One thing that is missing is a character counter for text fields, a counter is such a simple yet useful feature for customers, I have requested this feature to the devs and hoping they add it to the upcoming feature list. With this and the other upcoming features when implemented will become the best product options app on the store. One downside is when adding a option type, you need to add 'Option name', 'Label on Product page' and 'Label on Cart page'. This becomes a bit tedious when creating many, the product and cart ones should default to the 'Option name' entered unless modified. Works with ajax cart and buy it now button. Support is quick and helpful! Looking forward to trying out the new upcoming features! Thank you.

Using app

8 days

Total reviews

47

Average rating

3.9

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Feb. 25, 2022

Absolute lifesaver! As a newly launched app - all functions are up to expectation and it's one of the best app I used for adding custom text fields & buttons. It's user-friendly too and customer support is on point! Pham Ngoc Hoang & Jonas services are on point when they came to aid me with some technical issue - can't wait for more exciting features! If you are still looking for a good app - get this for FREE! and works the same as most paid apps out there.

Store

ANBO

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers! Product & Variants Options Team.

5 / 5 Share

Feb. 17, 2022

I am just implementing this app on a new collection on my jewellery website...with over 30 different gemstone options combined with different chain lengths and matt or polished finishes the permutations are vast. This app is a breeze to use and seems to work seemlessly. You can choose the products you want to add it to and give different options for different products. Extremely versatile. I do need an option for an add on price for a couple of the options so spoke to Emma at BSS help - apparently this option will be available shortly and still free. (Emma was super helpful). Loving it!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers! Product & Variants Options Team.