OPTIS Product Options, Variant
All reviews
Review RSS feed
As a newbie to Shopify and OPTIS Product options, Cassie was amazing in helping me add product options to our store, and for making some design tweaks to help match the option boxes to the website theme. The chat option connect you to a real person too, so makes it so much easier to communicate. Thanks!
Thank you so much for your thoughtful review! We’re really glad to hear that your experience getting started with OPTIS has been a smooth one. It’s great to know that Cassie was able to help you set up your product options and fine-tune the design to better match your store’s theme. I’ll be sure to pass along your kind words to her she’ll really appreciate it! We’re also happy to hear that the live chat support made things easier for you. If you ever need anything else, don’t hesitate to reach out, we’re always here to help 😊
Thank you VERY MUCH
We truly appreciate your support and kind words. If you ever need anything, don’t hesitate to reach out - we’re always here to help 😊
Very very helpful! Great app with great service
Thank you so much for your kind words! We’re really glad to hear you find the app helpful and are happy with the service. We’re always here to support you - feel free to reach out anytime if you need anything 😊
Great App as far as I can see. And very good support!
Thank you so much for your kind feedback! We’re really glad to hear that the app is working well for you so far and that you’ve had a great experience with our support. We’re always here if you need any help as you continue using the app - don’t hesitate to reach out anytime 😊
I am new to building a website with Shopify and Optis Product Options has helped with any and all questions I've had. All of the live chat operators have been polite, friendly and fast.
Works great with great customer care.
Thank you so much for your kind feedback! We’re really glad to hear the app is working great for you and that you’re happy with our customer care. We truly appreciate your support, feel free to reach out anytime if you need any assistance 😊
Christine from OPTIS was honestly unreal to deal with. I jumped on support because my add to cart wasn’t working and it felt like the app and Shopify weren’t talking to each other at all. She responded straight away, super friendly, and didn’t muck around. She jumped into the store, identified the issue quickly, and had their dev fix it on the spot. On top of that, she helped clean up a few things like duplicate fields, button styling, and even walked me through setting up options properly for group bookings. Nothing felt too hard and she just kept working through everything until it was sorted. Proper legend, made the whole process easy and stress free.
Optis is perfect for my business, which relies heavily on personalising high-quality wooden products such as chopping boards and wooden gifts. It allows customers to see exactly what they’re going to receive and choose the options that suit their needs. The customer support is second to none, helping a complete novice get the app set up and working exactly as needed. I highly recommend Optis to any business that offers personalisation.
Thank you so much for your thoughtful and detailed review! We’re really glad to hear that OPTIS fits your business so well, especially for personalized wooden products like chopping boards and gifts. It’s great to know that the app helps your customers clearly see and choose the options they need. We’re also happy that our support team could assist you through the setup process and get everything working just right. Your recommendation truly means a lot to us. If you ever need anything, don’t hesitate to reach out - we’re always here to help 😊
Thank you so much for the 5-star rating! ⭐️ We truly appreciate your support. If you ever need any help or have feedback to share, feel free to reach out - we’re always here for you 😊
Thank you so much for the 5-star rating! ⭐️ We truly appreciate your support. If you ever need any help or have feedback to share, feel free to reach out - we’re always here for you 😊
We needed a third-party app, as our products require more options than Shopify's native feature allows. The app works well and performs exactly as described. When we needed to add an advanced feature, the team was incredibly helpful and responsive. They replied to our requests within minutes (even on a weekend) and implemented changes to our store quickly. We definitely recommend this app and the team behind it. Thank you again for your help and your outstanding customer service. It's much appreciated.
Thank you so much for your detailed and thoughtful review! We’re really glad to hear the app is meeting your needs and helping you go beyond Shopify’s native options. It means a lot to know that everything is working as expected, and that our team could support you quickly - especially when it came to implementing advanced features. We always aim to be as responsive and helpful as possible, so your feedback truly motivates us. Your recommendation and kind words about our customer service are greatly appreciated. If you ever need anything else, don’t hesitate to reach out - we’re always here to help 😊
It has great options. I wish some of the advanced ones were included. But I can live without those for now. Very Helpful tech support!
Thank you so much for your honest feedback! We’re really glad to hear you’re enjoying the available options and that our tech support has been helpful. We understand your point about some advanced features not being included yet, and we truly appreciate you sharing that. Feedback like yours helps us improve and prioritize future updates. If you ever need any assistance or have suggestions, feel free to reach out - we’re always here to help 😊
Great app! Lovely customer service. all the options are great
Thank you so much for your kind feedback! We’re really glad to hear you’re enjoying the app and finding the options useful. It’s also great to know you had a lovely experience with our customer service - that means a lot to us. If you ever need any help, feel free to reach out - we’re always here for you 😊
Katlyn is so good , 100 stars for her im very happy
Thank you so much for your kind words! We’re really glad to hear you’re happy with your experience. Katlyn will be thrilled to see this - 100 stars is amazing! ⭐️ We’ll be sure to pass your feedback along to her. If you ever need anything else, feel free to reach out - we’re always here to help 😊
Excellent customer service! They patiently helped me through various issues across 2 different customer service agents on 2 different days. Their support systems seem robust.
Great app, easy to set up and works perfectly on the storefront. Support team was super responsive and helpful — solved my issue within minutes. Highly recommend!
Thank you so much for your wonderful feedback! We’re really glad to hear the app was easy to set up and is working smoothly on your storefront. It’s great to know our support team could resolve your issue quickly - that’s exactly what we aim for. Your recommendation truly means a lot to us. If you ever need anything, feel free to reach out - we’re always here to help 😊
AWESOME, This is the only app i pay for on shopify and it is worth the money. Support is awesome, thank you!
Thank you so much for your amazing feedback! We’re truly honored to be the app you choose to invest in, and it means a lot to hear that you find it worth the money. We’re also really glad you’re happy with our support - your kind words motivate us to keep delivering the best experience possible. If you ever need anything, don’t hesitate to reach out - we’re always here to help. Thank you again for your support! 😊
It was a bit clunky to get set up, but the support/dev team pulled through and made it function well + look good.
Thank you for your honest feedback - we really appreciate it! We understand the setup can feel a bit clunky at first, and we’re continuously working to improve that experience. We’re glad our support and dev team could step in to get everything working smoothly and looking the way you wanted. If you ever need anything else or have suggestions, feel free to reach out - we’re always here to help 😊
Excellent customer service from Hebe & Katlyn who got us set up within minutes! We needed an app to collect details for a physical gift card and this app integrated perfectly with our PDP.
Thank you so much for your wonderful feedback! We’re really glad to hear the app integrated perfectly with your product page and helped you collect the details needed for your gift cards. Hebe and Katlyn will be so happy to hear your kind words - we’ll make sure to pass this along to them! It’s great to know they were able to get everything set up quickly for you. If you ever need anything else, feel free to reach out - we’re always here to help 😊
Christine was very friendly as helpful and made the process very hassle and stress free.
Thank you so much for your kind words! We’re really glad to hear that Christine was friendly, helpful, and made the whole process hassle- and stress-free for you. We’ll be sure to pass your feedback along to her - she’ll truly appreciate it! If you ever need anything else, feel free to reach out 😊
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.