All reviews

Rating Breakdown

  • 5
    95% (1,839 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 88% (1,651)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2025

The devs for this app go above and beyond, not just customer service, they actively work with you to get exactly what you need out of their app, walk you through the complexities, and offer the best round the clock support I've ever seen in this space. Seriously if your looking to offer options, variants and bundles, and want the best dev team on shopify on your side, get OPTIS, you wont be disappointed!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this amazing review! We truly appreciate your kind words and are thrilled to hear that our team could support you every step of the way. 🥰 We’ll be sure to pass your feedback along to our development team - they’ll be very happy to hear this. Providing clear guidance, thoughtful solutions, and reliable round-the-clock support is always our goal. Thanks again for your trust and recommendation. We’re grateful to have you with us and are always here whenever you need support! 💪

5 / 5 Share

Dec. 17, 2025

I’m beyond satisfied with the overall service. The customer support team was always quick to respond and very professional, providing clear and helpful answers whenever I needed assistance. What impressed me a lot was the involvement of the development team, they went the extra mile to help me customize the design and animations exactly to my needs. The communication was smooth, the turnaround time was fast, and the final result exceeded my expectations. I would definitely recommend the app Optis to anyone looking for responsiveness, and high-quality customization.

Store

crbon

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful and detailed feedback! We’re truly delighted to hear that you had such a positive experience with both our support and development teams. 🥰 It means a lot to know that the customization, communication, and turnaround time met and even exceeded your expectations. We’ll be sure to share your kind words with our developers as well. Thank you again for your trust and recommendation. We’re always here if you need any further assistance! ♥

5 / 5 Share

Dec. 17, 2025

Great app and customer service

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

They've been most helpful, even when the issue is not necessarily from the plugin itself. Customer service is great, they're super quick to answer and the response turn around is very fast as well. On another important note, the app works great for quick add ons and helps generate higher sales. Love this app and I have it on both of my stores.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Cassie from Optis couldn't be more helpful with helping me! Amazing customer service!!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Using app

16 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

OPTIS Product Options is great, and the customer service is very responsive and patient in answering questions and plugin usage issues. It's fantastic!

Store

BLIKA

Using app

14 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Customer service team is excellent , replied on time

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Super User friendly and easy set up!!

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Using app

13 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

It has a great selection of options. Plus the customer service is top notch.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Store

Bonobo

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

This app works great, but the customer support is the real MVP! I had a specific need for layout changes and they provided the perfect code snippets and fixed it right away. Excellent help and always responsive. A must-have for product options.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Super application et super support toujours là pour m'aider !

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Great help, responsive.. and product customization is excellent.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

super application

Using app

29 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Great support. I had an issue where my cart drawer wasn’t opening because of a conflict with the product options, and the team helped fix it quickly. They were clear, responsive, and made sure everything worked with my theme. Thank you for the fast help and for sorting the problem so smoothly.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Funktioniert gut und ist einfach zu bedienen

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

The customer service has been great and I appreciate what this app is doing for my website! It is a great component to my store and I really like the features.

Using app

About 1 year

Total reviews

1

Average rating

5.0