OPTIS Product Options, Variant
Custom variant options with product personalizer, price addons
Rating
5.0
feedback
1,942
chart
#101
All reviews
Dec. 20, 2025
The devs for this app go above and beyond, not just customer service, they actively work with you to get exactly what you need out of their app, walk you through the complexities, and offer the best round the clock support I've ever seen in this space. Seriously if your looking to offer options, variants and bundles, and want the best dev team on shopify on your side, get OPTIS, you wont be disappointed!
Thank you so much for this amazing review! We truly appreciate your kind words and are thrilled to hear that our team could support you every step of the way. 🥰 We’ll be sure to pass your feedback along to our development team - they’ll be very happy to hear this. Providing clear guidance, thoughtful solutions, and reliable round-the-clock support is always our goal. Thanks again for your trust and recommendation. We’re grateful to have you with us and are always here whenever you need support! 💪
Dec. 17, 2025
I’m beyond satisfied with the overall service. The customer support team was always quick to respond and very professional, providing clear and helpful answers whenever I needed assistance. What impressed me a lot was the involvement of the development team, they went the extra mile to help me customize the design and animations exactly to my needs. The communication was smooth, the turnaround time was fast, and the final result exceeded my expectations. I would definitely recommend the app Optis to anyone looking for responsiveness, and high-quality customization.
Thank you so much for your wonderful and detailed feedback! We’re truly delighted to hear that you had such a positive experience with both our support and development teams. 🥰 It means a lot to know that the customization, communication, and turnaround time met and even exceeded your expectations. We’ll be sure to share your kind words with our developers as well. Thank you again for your trust and recommendation. We’re always here if you need any further assistance! ♥
Dec. 16, 2025
They've been most helpful, even when the issue is not necessarily from the plugin itself. Customer service is great, they're super quick to answer and the response turn around is very fast as well. On another important note, the app works great for quick add ons and helps generate higher sales. Love this app and I have it on both of my stores.
Dec. 16, 2025
Cassie from Optis couldn't be more helpful with helping me! Amazing customer service!!
Dec. 15, 2025
OPTIS Product Options is great, and the customer service is very responsive and patient in answering questions and plugin usage issues. It's fantastic!
Dec. 12, 2025
Dec. 12, 2025
It has a great selection of options. Plus the customer service is top notch.
Dec. 12, 2025
This app works great, but the customer support is the real MVP! I had a specific need for layout changes and they provided the perfect code snippets and fixed it right away. Excellent help and always responsive. A must-have for product options.
Dec. 11, 2025
Great support. I had an issue where my cart drawer wasn’t opening because of a conflict with the product options, and the team helped fix it quickly. They were clear, responsive, and made sure everything worked with my theme. Thank you for the fast help and for sorting the problem so smoothly.
Dec. 10, 2025
Dec. 10, 2025
The customer service has been great and I appreciate what this app is doing for my website! It is a great component to my store and I really like the features.