All reviews

Rating Breakdown

  • 5
    97% (1,691 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 88% (1,525)
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5 / 5 Share

Oct. 14, 2025

Extremely good customer service :))

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Se preocupan por el servicio al cliente, la atención es bastante rápida y útil

Using app

4 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 13, 2025

Amazing support and feature request. Been using for over 1 year and we could not be happier.

Using app

12 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

During the use of the app, we encountered a problem where the customized items were not displayed in the shopping cart and payment pages. The technicians promptly helped solve this issue and also installed better tools for us. We hope to be able to support more templates in the future. We will use it consistently.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2025

Store

Liora

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 12, 2025

Best app! Easy to use with the ability to add my 100s of options and make the navigation easy for my customers! I had the opportunity to work with customer service the other day because my options weren't working and they logged in and found I hadn't tagged my product correctly, fixed it and taught me how to set up separate shipping weights to make things even better! Highly recommend!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2025

Great app and even better support and suggestions from the developers themselves! 10/10 highly recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

GREAT customer service! I had help within 2-3 minutes. They were able to fix my problem for me without issue. Would highly recommend!!!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Great support, we had an issue with pricing not updating and they had this sorted out with 1 day. Highly recommend :)

Using app

3 days

Total reviews

24

Average rating

4.2

5 / 5 Share

Oct. 10, 2025

todo perfecto y muy buen servicio al cliente

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Customer service was prompt and effective. Thank you

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Application is very easy to use, quick to set up and works smoothly. Plus they have an excellent customer service, very fast very responsive

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Tried multiple apps, but this is the best so far, highly recommended

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Great customer service and fast feedback

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Super simple to install and the support team is very helpful. Highly recommend.

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

The Optis support was amazing, Lin and Ruki were super quick to respond and so helpful! The app setup was pretty straightforward, we did need a couple of tweaks to make it fit our theme. The team had a solution completed within just a few hours of our request, provided instructions and a screenshot if we wanted to make adjustments. Really appreciate the fast, friendly and thorough service!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

good support live chat! they temporary access to our acc to get everything sorted our in a sec

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

The team have been excellent in helping me customise for my exact product requirements!

Using app

12 months

Total reviews

2

Average rating

5.0