All reviews

Rating Breakdown

  • 5
    97% (1,691 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 88% (1,525)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 8, 2025

Fast and reliable app, great customer service

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Great customer service, Lina is very quick to respond. If you run into any issues they fix it asap! Really happy with using the application so far. 10/10

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Super fast and highly capable in-store chat support. Would recommend.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

I’m very satisfied with the service — it’s been really helpful. I’ll definitely consider upgrading to a higher-tier plan.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Excellent app! What stands out most is the customer service, which is phenomenal. They are quick to solve problems and proactive in suggesting new ideas for our store. We are very pleased with the service and the app.

Using app

8 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 6, 2025

The app is everything I was looking for, and the customer service team is quick, responsive, and really helpful.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

always quick to help and respond! Great app to use and very helpful in streamlining the ordering system

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Store

Lot28

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Using app

3 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Oct. 5, 2025

Rally happy with the app and the staff. The app is really easy to work with. Also Cassie helped me with dynamic pricing and even gave me a suggestion. I am really happy with that. I really recommend the app!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Went above and beyond to customise and make right for my store really do recommend them!

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

I installed Optis to utilize more flexible product personalization options for customers of my pet bakery. The feature set was just what I needed for my business. In addition, Katlyn from Optis was very quick and responsive in making sure the app was configured for my needs. I can recommend this app to other small business owners looking to institute customization options for their businesses.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Support is great and will help getting anything setup the way you need configured. Highly recommend.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

I ran into a couple of issues after installing the app, but the support team resolved them quickly. I really like how easy it is to create option variants and how great they look on the website.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

A really great app with an amazing team behind it. It’s very intuitive and has a modern look. I had a small issue with integration with other plugins, and within just an hour they helped me solve everything. I highly recommend it to everyone! What’s more, they even introduced a small modification tailored to the needs of my store, which I consider a very professional approach!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Ruki was quick to respond and provided clear, direct directions that were easy to follow. Overall, I would rate this a 5-star because the customer service is so good!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

good

Store

inhelo

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Very happy with the customer service. Just started with the app, so far I like it

Using app

About 1 hour

Total reviews

2

Average rating

5.0