All reviews

Rating Breakdown

  • 5
    95% (1,886 ratings)
  • 4
    2% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 88% (1,695)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 19, 2025

This app is very easy to setup especially with the customer support.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We’re glad to hear you found the app easy to set up and that our customer support could help along the way. We truly appreciate your support and are always here if you need any assistance! 🥰

5 / 5 Share

Dec. 30, 2025

OPTIS Product Options offers a lot of flexibility for adding product options. It’s easy to use and works smoothly, even with more complex setups. Overall, a very solid app that I enjoy working with. Edit: after the response on my review I did find the option to translate.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review and kind words about the flexibility and usability of OPTIS Product Options! 🥰 We’d also like to let you know that the app already supports translating option sets for multilingual stores, allowing you to display options in different languages based on your store’s setup. If you haven’t had a chance to explore this yet, our support team would be more than happy to guide you through it. Thanks again for your feedback and support - we truly enjoy working with merchants like you! ♥

5 / 5 Share

Dec. 18, 2025

Using app

16 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for giving us a full 5-star rating! 🥰 We truly appreciate your support. If you ever need any assistance, our support team is always here to help.

5 / 5 Share

Dec. 18, 2025

I literally just got this app today because the aesthetic caught my eye and it feels way better than other similar apps I’ve tried. they have incredible support as well! everyone I’ve interacted with has been super helpful, skilled, and professional. I'm so excited to continue using this on my site because one of the friendly and amazing staff member (Katlyn) made some adjustments to help match my specific website theme, and she did it without me even asking for it! I'm so glad I found this app :D

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a wonderful and enthusiastic review! We’re truly thrilled to hear that the app stood out to you both in terms of design and usability. 🥰 It’s great to know you had a positive experience with our support team and that the adjustments made helped better match your store’s theme. We’re always happy to go the extra mile to ensure everything fits your needs smoothly. Thanks again for your trust and kind words - we’re excited to continue supporting you on your journey with the app! ♥

5 / 5 Share

Dec. 17, 2025

I’m very satisfied with the service. The support team responds quickly and is always available when needed. They have a high level of expertise and clearly understand what they are doing. Most importantly, they are very flexible and willing to customize solutions to match specific requirements. Overall, a professional and reliable experience

Store

Lusano

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

The devs for this app go above and beyond, not just customer service, they actively work with you to get exactly what you need out of their app, walk you through the complexities, and offer the best round the clock support I've ever seen in this space. Seriously if your looking to offer options, variants and bundles, and want the best dev team on shopify on your side, get OPTIS, you wont be disappointed!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this amazing review! We truly appreciate your kind words and are thrilled to hear that our team could support you every step of the way. 🥰 We’ll be sure to pass your feedback along to our development team - they’ll be very happy to hear this. Providing clear guidance, thoughtful solutions, and reliable round-the-clock support is always our goal. Thanks again for your trust and recommendation. We’re grateful to have you with us and are always here whenever you need support! 💪

5 / 5 Share

Dec. 17, 2025

I’m beyond satisfied with the overall service. The customer support team was always quick to respond and very professional, providing clear and helpful answers whenever I needed assistance. What impressed me a lot was the involvement of the development team, they went the extra mile to help me customize the design and animations exactly to my needs. The communication was smooth, the turnaround time was fast, and the final result exceeded my expectations. I would definitely recommend the app Optis to anyone looking for responsiveness, and high-quality customization.

Store

crbon

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful and detailed feedback! We’re truly delighted to hear that you had such a positive experience with both our support and development teams. 🥰 It means a lot to know that the customization, communication, and turnaround time met and even exceeded your expectations. We’ll be sure to share your kind words with our developers as well. Thank you again for your trust and recommendation. We’re always here if you need any further assistance! ♥

5 / 5 Share

Dec. 17, 2025

Great app and customer service

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

They've been most helpful, even when the issue is not necessarily from the plugin itself. Customer service is great, they're super quick to answer and the response turn around is very fast as well. On another important note, the app works great for quick add ons and helps generate higher sales. Love this app and I have it on both of my stores.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Cassie from Optis couldn't be more helpful with helping me! Amazing customer service!!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Using app

16 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

OPTIS Product Options is great, and the customer service is very responsive and patient in answering questions and plugin usage issues. It's fantastic!

Store

BLIKA

Using app

14 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Customer service team is excellent , replied on time

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Super User friendly and easy set up!!

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Using app

13 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

It has a great selection of options. Plus the customer service is top notch.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Store

Bonobo

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

This app works great, but the customer support is the real MVP! I had a specific need for layout changes and they provided the perfect code snippets and fixed it right away. Excellent help and always responsive. A must-have for product options.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Super application et super support toujours là pour m'aider !

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Great help, responsive.. and product customization is excellent.

Using app

About 7 hours

Total reviews

2

Average rating

5.0