All reviews

Rating Breakdown

  • 5
    95% (1,896 ratings)
  • 4
    2% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 88% (1,704)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 31, 2023

This app is incredible. Works exactly a I need! And, when I had an issue, the customer service was stellar! Kudos to Jena and the engineers for addressing the issue - which was highly likely related to a custom theme I'm using. Thank you!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

I got in contacted with the team at BSS as I needed a little custom development work for this app. The app works perfectly however I needed to display a message on the cart page under some conditions. They had no problem in assisting me. The developer on the project was very good, a big thanks to Tien DVD who made this work seamless for me. Also any small changes I needed wasn’t a problem at all. Thanks once again.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

Emma has been a great help in connecting the Wholesale all in one app with the Variant options app. Everything works well now. Whenever questions come up, Emma is always there to help. The variant options app helps us enable our customers to upload print data. Now a function has also been added that the data in the backend is provided as a link in the order when the order is triggered. The support is very helpful and works quickly.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

I've been using this app for a few months now for my wholesale store and everything has been great. I've experienced little to no issues and when I have had any confusion, their support staff answers promptly and efficiently. I would happily recommend this for anybody looking for functionality and customization to their store.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for the amazing 5 star review! It is wonderful to hear that you have been using our app for a few months with little to no issues and that the support staff is helpful when you have any confusion. We appreciate and thank you for your recommendation.

5 / 5 Share

Oct. 6, 2023

Had some initial issues with integrating into my theme, but Joy was so helpful in getting it solved! Only took a few days to get multiple issues fixed and now the store is up and running. Don't freak out if it doesn't install perfectly, just ask for help!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We appreciate your positive review and are so pleased that our agent was able to get your issues sorted out quickly. We are glad to have been of service and hope that you continue to have a great experience.

5 / 5 Share

Oct. 4, 2023

Great app, easy to use, and most importantly good and fast customer service!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We truly appreciate your kind words about our great app, easy to use features, and our excellent customer service! Your positive feedback is highly valued. Thank you for taking the time to review us!

5 / 5 Share

Sept. 22, 2023

BSS is a great app to use. I had some queries and someone got back to me really fast and helped me fix the problem. Would definitely recommend! Great service.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Sept. 22, 2023

Great App ! Perfect for our need. The support is very helpful and very professionnal.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Aug. 3, 2023

It worked very well once the app was installed and configured By Emma and the technician. This app allows me to add configurations to make the leather journal custom to their liking. Thank you once again.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating and kind words about our agent and the technician! We're so glad they got the app installed and configured so quickly and that you're pleased with how our app allows you to customize your leather journal. We really appreciate your positive feedback!

5 / 5 Share

July 29, 2023

This is the best app for product options I tried! The settings are very intuitive so you can create an option set just in a moment. I love that you can add image swatches instead of just the colors. Also, I had an issue at first because the app wasn't showing correctly but the support was excellent (Thank you for your help and patience Emma and team!) I can only strongly recommend it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating and wonderful review! We are so pleased that you found the product options intuitive, this is what we strive for in our app. We really appreciate your kind words regarding the image swatches and the excellent support as well - it's great to hear that our team were able to help you out with any issues. We are very happy to have you as a customer and thank you for your recommendation!

5 / 5 Share

July 27, 2023

I would recommend this app to anyone searching for a product & variant app. This app is everything a business needs to offer variants. The support team always help me solve issues promptly!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5 star rating! We really appreciate your kind words about this product & variant app, and that our support team were able to help you promptly. We are so glad you would recommend this app to anyone searching for a product & variant app – that means a lot to us.

5 / 5 Share

July 17, 2023

This is a great app for adding additional product options since Shopify only allows for 5 options. Not only that, but having the ability to add different styles of options such as, color swatches, text box’s, check boxes, etc really helps add to the professionalism to your products. I have had a couple of issues while using their app. The customers selected options would not show up when added to cart and purchased so I couldn’t see the customers selected options. However, I simply reached out to their support and they fixed the issue very quickly. Their support is top notch and will do anything to make sure you are satisfied and the issue is fixed. Definitely recommend this app for additional product options.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing 5 star rating! We are so pleased to hear you find our app great for adding additional product options, and that the selection of styles such as color swatches, text boxes, and check boxes is beneficial to the professional look of your products. We are also delighted to hear you found our support team to be top notch and able to address any of your issues quickly. We truly appreciate your kind words and the time you took to write this review for us. Thank you again!

5 / 5 Share

July 17, 2023

Cannot rate this product and and team highly enough. We used it to get some extra variant options set up and when we were having issues the team went above and beyond to get things set up and styled right plus even give us tips and pointers on how to get things done. Completely worth using. Lovely developer team behind the scenes. Big shout out to Jennie P!

Store

My Store

Using app

24 days

Developer Reply

Thank you so much for your wonderful review! We are glad to hear that you had such a positive experience with our product and team. Our agent deserves a massive congratulations for going above and beyond to get your options set up and styled right. We are very delighted to have earned your 5 star rating!

5 / 5 Share

July 12, 2023

Excellent App! I had some trouble with the design in my product page and Emma quickly assisted me and solved the problem! Highly recommend!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating and kind words! We are so pleased to hear that our agent was quick to assist with your issue and we are delighted that you found our app highly recommendable!

5 / 5 Share

July 12, 2023

The application works exceptionally well, and the support provided is prompt, accurate, and fulfilled my requirements. I am highly satisfied with its performance. The customer service team was efficient in addressing my concerns and ensuring a smooth experience. The application's functionality met my expectations, and it proved to be reliable and effective. I appreciate the responsiveness and dedication of the support team in resolving any issues that arose. I highly recommend this application to others seeking a reliable solution that delivers excellent results. Please continue the great work and keep up the outstanding support.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating and kind words! We appreciate you taking the time to share your wonderful experience with us and for recommending the application to others. We are grateful for your feedback and the recognition to our hard-working customer service team. We strive to continue providing excellent service and product experience. Thank you!

5 / 5 Share

June 23, 2023

A great dev team behind this app, we hope to switch all our sites that utilize customization to this app.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We're thrilled that you think so highly of our dev team and the customization options available with our app. Your feedback is invaluable to us and it really encourages us to continue striving for excellence. Thank you again for your 5-star rating!

5 / 5 Share

June 15, 2023

Good support team, well crafted app. This app solved many issues other apps were unable to, including customers being able to remove the personalization upcharge item.

Using app

3 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a 5 star rating! We're very pleased to hear that you found our support team to be helpful and that our app is well crafted. We're particularly glad that our app could solve the personalization upcharge issue, something that other apps could not. We deeply appreciate your feedback and are grateful that you chose to use our service.

5 / 5 Share

June 14, 2023

They have some of the most amazing customer support. The support team replies fast and helps with any issues! They helped me setup everything and helped fixed things for my store.

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5-star rating and kind words about our customer support team! We are delighted that our team was able to help you quickly sort out any issues you had setting up your store. We appreciate your support!

5 / 5 Share

June 10, 2023

The app was exactly what I wanted I was able to add all the variants I wanted and Didn't have to go through a tedious process to set up where the options showed on my product page and the customer support is top notch

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are delighted to hear that the app was exactly what you wanted and that you were able to easily add all the variants you desired and didn't have to go through a tedious set up process. We also appreciate your compliments for our customer support team. Your positive feedback means a lot to us. Thank you for your kind words!

5 / 5 Share

June 6, 2023

Product Variant Options by BSS Commerce is an absolutely superior product. It's an elegant, well-designed solution for Shopify stores with product lines that have a complex array of variants. If you're looking for an app that will implement both product pricing with dynamic updating AND conditional logic - look no further. It handles the creation and assignment of option sets beautifully, as well. When I did run into an issue, their support team was friendly, professional, and handled the problem that very same evening for me. I cannot recommend this product highly enough!

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! I'm so pleased to know you had a positive experience using Product Variant Options by BSS Commerce. We strive to provide our customers with the best service and the best platform possible. We're glad to hear that you found it elegant, well-designed, and that our support team was quick to help. Thank you for your kind words and for your support!